Date:  May 16, 2024


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 827057 

Agency: Department of Health

Working Title: OPS SENIOR CLERK - 64853229

 Pay Plan: Temp

Position Number: 64853229 

Salary:  $15.00 / hour 

Posting Closing Date: 06/17/2024 

Total Compensation Estimator Tool

The incumbent in this position is anticipated to work an average of forty hours per week.


Your Specific Responsibilities:

In this position you will provide excellent customer service and provide clerical duties for the refugee health program. This clerk will contact refugee health eligible individuals informing them to present in the office with their eligibility documents, accurately register clients in FLSHOTS and HMS, scan eligibility and medical documents, schedule refugee health client appointments, and call refugee health clients to remind them of their appointments. This is a challenging position and is critical to our refugee health program operation.  There is a steep learning curve, even for someone who is familiar with general DOH-Sarasota clerical responsibilities, as familiarity with refugee program eligibility guidelines, and data entry into FL SHOTS and HMS are required.


Required Knowledge, Skills, and Abilities:

Possess excellent customer service skills, possess strong data entry skills; possess excellent assessment skills, including the ability to comprehend complex eligibility requirements; possess the ability to organize workload to meet deadlines; possess the ability to solve problems creatively; possess the ability to operate various office machines such as computers, printers, copiers, scanners, etc.



Minimum –

  • High school diploma or GED
  • Valid Florida driver’s license and/or access to reliable transportation
  • One to three years of clerical work experience
    • College education of 30 semester hours and/or vocational training of 720 classroom hours can be substituted for each year of desired work experience
  • English Spanish bilingual

Preferred –

  • Experience with customer service, data entry, and scheduling


Florida Department of Health Mission, Vision, and Values:


To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.


To be the Healthiest State in the Nation.


nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.


Where You Will Work:

William L. Little Health & Human Services

2200 Ringling Boulevard

Sarasota, FL 34237


The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:


  • State of Florida 401(a) FICA Alternative Plan (mandatory)
  • Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
  • Workers’ Compensation (mandatory, if needed)
  • Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
  • Deferred Compensation (voluntary)
  • Employee Assistance Program (voluntary)
  • And more!


For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.


Please be advised:


Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  


This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 


The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   


Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.


Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    


If there are any problems applying online, please call People First Staffing Administration: (877) 562-7287.

Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., ET. TTY users, call (866) 221-0268.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Sarasota
Nearest Secondary Market: Tampa