OPS SENIOR CLERK - 64958324

Requisition No: 876591 

Agency: Department of Health

Working Title: OPS SENIOR CLERK - 64958324

 Pay Plan: Temp

Position Number: 64958324 

Salary:  $15.00 / hour 

Posting Closing Date: 06/11/2026 

Total Compensation Estimator Tool

We are looking for a highly organized and detail-oriented Immunization Program Clerk to join our team at the Florida Department of Health in Sarasota. In this vital role, you’ll serve as the welcoming first point of contact for families seeking vaccine services, helping schedule appointments, gather information, and ensure a smooth, supportive experience. You’ll play an important part in keeping our community healthy by reaching out to parents of children due for upcoming vaccines, verifying immunization histories, and preparing required documentation such as DOH 680 forms and school or daycare certificates. This position blends meaningful public health impact with dynamic administrative responsibilities, including maintaining accurate records in FL SHOTS and HMS, assisting with client education, and supporting internal communication. As part of our mission driven team, you’ll participate in staff meetings, professional development, and department initiatives, making this a rewarding opportunity for someone motivated by service and community well-being.

Your Specific Responsibilities:

• Provide exceptional customer service and serve as the primary point of contact for client inquiries
• Schedule appointments, gather client information, and support outreach efforts for upcoming vaccine needs
• Verify immunization histories and prepare official documentation, including DOH 680 forms
• Maintain accurate records in FL SHOTS and HMS
• Operate standard office equipment and manage routine administrative tasks
• Respond to communications and updates from leadership in a timely manner
• Support client education on the importance of immunizations
• Contribute positively to a collaborative and mission driven team environment

Required Knowledge, Skills, and Abilities:

• Excellent customer service skills, including strong telephone etiquette
• Strong computer skills, with the ability to work between two databases or programs simultaneously
• Proficiency in Word, Excel, and Outlook; knowledge of HMS and FL SHOTS is a strong plus
• Accurate and efficient data entry skills
• Ability to communicate effectively, pleasantly, and respectfully in a culturally sensitive manner
• Ability to function well in a fast‑paced and sometimes noisy environment
• Strong organizational skills with the ability to manage workload and meet deadlines
• Excellent assessment skills, including the ability to understand complex instructions and evaluate immunization records
• Creative problem‑solving abilities

Qualifications:

Minimum –

• Valid driver’s license or access to reliable transportation

Preferred – 

• A high school diploma or GED
• 1 to 3 years of clerical experience (each year of experience may be substituted with 30 college semester hours or 720 hours of vocational training)
• Up-to-date immunizations as recommended by the CDC
• Experience in customer service, insurance verification, data entry, and scheduling

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

William L. Little Health & Human Services Center

2200 Ringing Boulevard

Sarasota, FL 34237

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

       (For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

If there are any problems applying online, please call People First Staffing Administration: (877) 562-7287.

Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., ET. TTY users, call (866) 221-0268.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.