OPS EDUCATION AND TRAINING SPECIALIST - 64853142

Requisition No: 812379 

Agency: Department of Health

Working Title: OPS EDUCATION AND TRAINING SPECIALIST - 64853142

Position Number: 64853142 

Salary:  $20.00 - $25.00 per hour 

Posting Closing Date: 10/13/2023 

Education and Training Specialist for the Florida Department of Health in Highlands County maintains the agency’s organizational training strategy and workforce development. The incumbent will identity training and developmental gaps and will develop suitable training initiatives that build a skilled workforce. The Education and Training specialist will work across many departments to assist supervisors in developing department specific training curricula, as well as developing the agency’s overall strategic multi-year training plan. Responsibilities of the incumbent include enhancing employees’ skills, performance, productivity, and quality of work.

Training and Workforce Development

• Develop the organizational and individual multi-year training and development plans that address gaps and expectations.
• Monitor and evaluate training program’s effectiveness periodically and report results to managers and the leadership team.
• Support new hires through the orientation period and on-the-job training process, including facilitating new employee orientation.
• Collaborate with department leaders to identify training needs and develop suitable training programs.
• Develop or oversee the production of classroom handouts, instructional materials, aids, and manuals.
• Coordinate Continuing Education Units (CEUs) for staff needing to maintain licensure.
• Ensure that all staff members complete mandatory DOH training in accordance with state and local policies.
• Assist staff who provide trainings in creating course descriptions and registering participants.
• Design performance expectations and goals that increase staff knowledge in relevant health topics.

Learning Management System (LMS) Administrator

• Create and update user profiles.
• Assign training plans and courses to staff members.
• Create courses and plans.
• Monitor and verify completion of courses.
• Track selected metrics to ensure staff development and training requirements meet or exceed mandated expectations.
• Provide reports for use by employees and managers.
• Manage course registrations/generate class rosters.

Administrative

• Maintain documentation.
• Assist in developing all-staff meetings.
• Assist program management with facilitating and conducting training and exercises.
• Responsible for conference room reservations and coordinating room set-up, audio/video specifications, and acting as liaison for all guest presenters/lecturers.

Performs other duties as assigned.

Knowledge, skills and abilities, including utilization of equipment, required for the position:

Knowledge of: Statutes, and Rules and Regulations that pertain to the programs, as applicable.

Skills: Use of equipment and supplies related to the position.

Ability to:  Lead People: Motivate, provide constructive feedback, positive recognition, and organize activities to improve the team skills and performance. Manage Processes: Integrate and effectively utilize all components of the strategic planning process to help DOH Highlands achieve its vision. Appropriately assesses and allocates resources (financial, human, equipment and supplies) develop, implement and evaluate business plans. Human Relations: Work with others in a professional, considerate and helpful manner. Projects a positive image of DOH Highlands and self. Initiative: Be self-confident, motivated, and enthusiastic drive to perform current job duties and undertake duties of greater responsibility. Responsive to Direction: Take and give direction; accept and deliver constructive criticism; and respond and implement suggestions for improvement. Flexibility: Accommodate changing situations or plans for satisfactory performance of the job. Able to change easily from one task to another.  Technology: Navigate the Internet, use office suite and assorted software, and use of technology equipment. Communication (Oral & Written): Takes the initiative to communicate accurate, up-to-date plans and information to subordinates, peers, and management. Expresses thoughts clearly, both verbally and in writing. Listens and understands the views of others.  Creative Thinking: Develops new insights into situations and applies innovative solutions to make organizational improvements; designs and implements new or cutting-edge programs/processes.  Team Building: Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative working relationships. Encourages and facilitates cooperation within the organization and with customer groups; fosters commitment, team spirit, pride, trust. Develops leadership in others through coaching, mentoring, rewarding, and guiding employees.  Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others; relates well to different people from varied backgrounds and different situations.  Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing excellence in products and services. Time Management: Manages a variety of responsibilities in a timely, efficient manner and is able to prioritize tasks, input of data into data base in a timely manner.

Qualifications:

 Bachelor’s degree in Health or education related field.

 Incumbent must possess a valid Florida Driver’s License.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health – Highlands County

7205 S George Blvd

Sebring, FL 33875

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck.  As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements)

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. 

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the

United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.