OPS EDUCATION AND TRAINING SPECIALIST - 64853142

Requisition No: 864823 

Agency: Department of Health

Working Title: OPS EDUCATION AND TRAINING SPECIALIST - 64853142

 Pay Plan: Temp

Position Number: 64853142 

Salary:  $20 per hour 

Posting Closing Date: 11/23/2025 

Total Compensation Estimator Tool

This is a full-time OPS position working under the direct supervision of the Community Programs Manager. The work schedule is in-office, 40 hours per week. Regular hours are Monday through Friday from 8:00 am to 5:00 pm. The position will work at the Sebring office.

The OPS Education and Training Specialist for the Florida Department of Health in Highlands County helps develop and maintain the agency’s organizational training strategy, employee wellness, and workforce development initiatives, among other duties. The incumbent will coordinate with program managers/supervisors to identify workforce training and development gaps and develop suitable training initiatives. The OPS Education and Training specialist will work across many departments to assist supervisors in developing department-specific training, as well as in conjunction with the Community Programs Manager to develop the agency’s overall strategic multi-year training plan. Responsibilities of the incumbent include adapting to and working within the DOH-Highlands’ culture to help enhance employees’ skills, performance, productivity, well-being, and quality of work.

Training and Workforce Development

• Assist in developing organizational and individual multi-year training and development plans that address gaps and expectations
• Support new hires through the orientation period, including facilitating new employee orientation
• Work with DOH-Highlands’ program leads to identify training needs and develop plans
• Work closely with program managers to develop or oversee the production of instructional materials, aids, and manuals
• Assist with Continuing Education Units (CEUs) for staff needing to maintain licensure
• Ensure that all staff complete mandatory DOH training in accordance with state and local policies
• Assist staff who provide trainings in creating course descriptions, registering participants, and monitoring completions

Learning Management System (LMS) Administrator (TRAIN Florida)

• Create and update user profiles
• Assign training plans and courses
• Create courses and plans, in collaboration with program leads
• Monitor and verify completion of courses
• Provide reports for use by employees and managers, upon request
• Manage course registrations/generate class rosters

Special Projects, as assigned

• Work closely with program leads on special projects, as requested, to enhance all areas and support program initiatives

Administrative

• Maintain documentation
• Assist with all-staff meetings
• Assist program managers with facilitating and conducting training and exercises, as requested
• Assist with conference room reservations and coordinating room set-up, audio/video

specifications, and act as liaison for all guest presenters/lecturers

Performs other duties as assigned.

Knowledge, skills, and abilities, including utilization of equipment, required for the position:

Knowledge of: Statutes, Rules and Regulations that pertain to programs, as applicable

Skills: Use of equipment and supplies related to the position

Ability to: Provide positive motivation, constructive feedback, positive recognition, and present activities in a way that fosters collaboration and teamwork

Human Relations: Work with others in a professional, considerate, and helpful manner. Project a positive image of DOH Highlands and self

Initiative: Be self-confident, motivated, and personable. Seek feedback and assistance, when needed

Responsive to Direction: Take and give direction, accept and deliver constructive criticism, and respond to and implement suggestions for improvement in a professional manner

Flexibility: Be able to accommodate changing situations or schedules readily and with a positive attitude

Technology: Be able to navigate the Internet, use office suites and assorted software, and work with technology equipment

Communication (Oral & Written): Take the initiative to communicate accurate, up-to-date plans and information to subordinates, peers, and management. Express thoughts clearly, both verbally and in writing. Listen to and appreciate the views of others 

Creative Thinking: In conjunction with program managers, develop new insights into situations and apply innovative solutions to make organizational improvements, design and implement new or creative programs/processes

Team Building: Consistently develop and sustain cooperative working relationships. Encourage and facilitate cooperation within the organization and with customer groups

Interpersonal Skills: Demonstrate understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others; relate well to different people from varied backgrounds and different situations 

Customer Service: Work well with both internal and external customers to assess their needs, provide information or assistance, resolve problems, or satisfy expectations and be committed to excellence in provision of services

Time Management: Manage a variety of responsibilities in a timely, efficient manner.  Be able to prioritize tasks and ask for assistance when needed

Qualifications:

Must possess a valid Florida Driver’s License.

Must be able to sit at a desk for long periods of time, use a keyboard for typing, and lift up to 25 pounds.

Bachelor’s degree in public health- or education-related field is preferred. Relevant experience can substitute for a degree.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Highlands County

7205 S. George Blvd.

Sebring, FL 33875

The Benefits of Working for the State of Florida: 

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available: 

• State of Florida 401(a) FICA Alternative Plan (mandatory) 
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office) 
• Workers’ Compensation (mandatory, if needed) 
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed) 
• Deferred Compensation (voluntary) 
• Employee Assistance Program (voluntary) 
• And more! 

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com. 

Please be advised: 

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.   

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.  

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov  

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.  

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.    

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. 

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.  

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.  

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.  

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.