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ON-SITE CONTRACT MONITOR - 72003286

Date: Sep 7, 2017

Location: SOUTH BAY, FL, US, 33493

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Requisition No: 19895 

Agency: Management Services

Working Title: ON-SITE CONTRACT MONITOR - 72003286

Position Number: 72003286 

Salary:  $38,000 - $42,000 

Posting Closing Date: 09/21/2017 

On-Site Contract Monitor

Division of Specialized Services, Bureau of Private Prison Monitoring

State of Florida Department of Management Services

This position is located in South Bay, Palm Beach County

This position requires travel

The Florida Department of Management Services (DMS) is a customer-oriented agency responsible for managing various business-related functions throughout state government. Under the direction of Governor Rick Scott and DMS’ Executive Leadership Team, the agency oversees the real estate, procurement, human resources, group insurance, retirement, telecommunications, private prisons, and fleet and federal property assistance programs utilized throughout Florida’s state government. The Department of Management Services is relied upon to establish, maintain and improve the business processes used by state employees to create a better, not bigger government.  The Department of Management Services facilitates the delivery of these programs and services and provides tools and training to bolster the efficiency and effectiveness of the state’s workforce. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.” Under the leadership of DMS Secretary Erin Rock, DMS’ employees embody four pillars on a daily basis: establishing a process-oriented mindset; challenging the status quo; creating efficiencies; and respecting state employees.

Position responsibilities:

The incumbent in this position serves as the Bureau of Private Prison Monitoring’s (PPM) primary Contract Monitor for the 1948-bed adult male correctional facility located in South Bay, Palm Beach County, Florida. The Contract Monitor is responsible for designing and maintaining a schedule in which he/she visits various parts of the facility to observe facility functions and operations. All facility functions and operations must be observed in a manner that allows the Contract Monitor to determine if the facility is compliance with all applicable policies, rules, and procedures. This schedule must include evening and weekend visits each month.

In addition, this position is responsible for assisting with onsite monitoring for six other privately operated correctional facilities located in the following counties: Bay, Columbia, Gadsden, Jackson, Palm Beach, and Santa Rosa. Significant travel is required in this position, including overnight stays. The incumbent must be able to establish and maintain professional relationships that foster a team environment that welcomes review of each facility's functions and operations by all Contract Monitors, Management Review Specialist, and PPM personnel.

The person in this position must have an intimate knowledge of the Vendor’s Operational Contract, American Correctional Association (ACA) standards, Florida Administrative Code (FAC) rules and authority of the PPM.  Must be capable of working independently, communicating effectively, interfacing, and working directly with his/her peers, staff of the facility, Department of Corrections and PPM.  Must possess leadership characteristics, administrative capabilities and be capable of defending the positions taken by PPM.  The incumbent must be able to approach the position with an open mind to new correctional methodologies, not a predisposition toward previous experiences.

He/She is required to draft a monthly contract performance indicator (CPI) and accountability report on his/her primary facility’s activities, and other facilities visited during the month. These reports will be submitted to the Management Review Specialist.  The CPI report should be inclusive of any deficiencies or non-compliance of rules and regulations and any programs and policies that are positive, innovative and/or efficient.  The Contract Monitor conducts follow up on any noted (verbal or written) deficiencies and ensures they are corrected.  He/She also inputs incidents in the PPM database. Other reports may be required.

Establish and maintain effective working relationships with PPM staff, staff at the facility and the Department of Corrections.  Coordinate a weekly meeting with the warden, or their designee, to discuss monitoring observations, issues or concerns.  Communicate effectively both verbally and in writing.  Record any deficiencies or non-compliance of rules and regulations and any programs and policies that are positive, innovative and/or efficient.

Make recommendations with regard to vendor requested waivers of ACA Standards and FAC rules on an as-needed basis.  Section 957.04 (1)(e), Florida Statutes, provides that the PPM may waive any rule, policy or procedure of the Department of Corrections related to the operations standards of correctional facilities that are inconsistent with the mission of PPM to establish cost-effective, privately operated correctional facilities.

Serves as a liaison with the PPM and Department of Corrections for compliance with applicable requirements.

Knowledge, Skills and Abilities:

  • Knowledge, skills and abilities, including utilization of equipment, required for the position:
  • Knowledge of Department of Corrections rules, policy and procedures.
  • Knowledge of correctional facilities/institutions.
  • Knowledge of methods of data collection and analyses.
  • Knowledge of basic management principles and practices.
  • Ability to organize data into logical format for presentation in reports, documents, and other written materials.
  • Ability to conduct independent fact finding research and objectively report those findings.
  • Ability to utilize problem-solving techniques.
  • Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to work independently.
  • Ability to establish and maintain effective working relationships with others.

Minimum Qualifications:

  • At least eight years of adult correctional experience is required.
  • Capable of and comfortable with working independently, geographically separated from your team.
  • Willing and able to travel to conduct on-site visits (approximately 60 days per year) requiring overnight stays.
  • Adheres to safety awareness policies in the workplace and views safety videos when presented.  Practices lessons learned on a daily basis to avoid accidents.
  • Ability to successfully pass internal conflict of interest check (primarily based on current vendors (including subcontracts)).
  • Ability to physically move throughout the facility for extended periods of time.
  • Ability to navigate tight and narrow spaces that may require squatting, walking on hands and knees, crawling, etc.
  • Ability to lift, push, or pull up to 50lbs.
  • Ability to sit for prolonged periods of time.
  • Ability to drive and/or fly long distances.

Preferred Qualifications:

Experience demonstrating the ability to conduct independent fact finding research and objectively report those findings.

Contract oversight experience.

The Department of Management Services is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

DMS appreciates the service and sacrifices made by veterans and their family members.  Further, DMS recognizes the immeasurable value veterans bring to the workplace and is committed to increasing the number of veterans that serve in its workforce.

Successful completion of background screening will be required for this position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 


Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami