OPERATIONS & MGMT CONSULTANT II - SES - 64003228

Requisition No: 878822 

Agency: Department of Health

Working Title: OPERATIONS & MGMT CONSULTANT II - SES - 64003228

 Pay Plan: SES

Position Number: 64003228 

Salary:  $50,000.00 

Posting Closing Date: 07/03/2026 

Total Compensation Estimator Tool

Internal Agency

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

Your Specific Responsibilities:

The Florida Department of Health in St. Johns County (FDOH-SJC) is part of a statewide public health system.

Our Mission – To protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts.

Our Vision – To be the Healthiest State in the Nation.

Our Values – Innovation, Collaboration, Accountability, Responsiveness, Excellence (ICARE) 

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.

This is an independent position that works in the FDOH-SJC Women, Infants, and Children (WIC) department. 

Completes anthropometric and hematological processes:

• Obtains anthropometric data for clients utilizing the correct equipment and procedures
• Obtains hematological data for clients utilizing the correct equipment and procedures
• Documents result per procedures
• Calibrates equipment and documents monthly
• Cleans and sterilizes equipment in between clients following established protocols

Completes the processes related to WIC following the WIC Procedure Manual.  Duties include but are not limited to:

• Determining eligibility or coordinating the eligibility for the WIC program.
• Coordinating issuance or completing the issuance process for WIC benefits.
• Providing explanation of benefits to new WIC clients as well as reviewing contents of the New People Packet
• Issuing Farmers Market Vouchers and updating logs per protocol
• Interviewing clients to obtain nutrition history and entering into appropriate system
• Scheduling appointments and making appointment reminder calls
• Mailing postcards to unreachable clients.
• Acting as Q-Flow lead by retrieving clients from the queue, adding virtual appointments, completing general transfers, and discharging from the system.

Completes inventories and ordering. Duties include but are not limited to:

• Ordering medical/office supplies within the purchasing guidelines of the State of Florida
•        Performing monthly inventory of manual, single-user, and multiple-user breast pumps and attachments and maintains breast pump logs/reports
• Maintaining EBT cards inventory and reconciliation logs for main location weekly
• Completing monthly WIC Special formula inventory

Position is responsible for reports and follow up actions from those reports.  Duties include but are not limited to:

• Running and reviewing assigned reports
• Contacting clients or assigning staff to contact clients
• Analyzing reports and reporting on the findings
• Submitting data or assigning staff to submit data

Coordinates and participates in outreach activities for the FDOH-SJC as needed. Activities include but are not limited to:

• Coordinates the Head Start Round Up events
• Completes referrals to community programs and/or resources
• Creates client friendly and informative bulletin boards in waiting areas
• Maintains program required posters in waiting areas

Responsible for WIC Vendor Management by:

• Completing annual Vendor Compliance Reviews for all St Johns County WIC designated stores
• Completing follow up reviews if store is not in compliance

• Conducting annual WIC vendor training in person or virtual
• Completing additional reviews as requested by the WIC State Office

All other duties as assigned.

Knowledge, Skills and Abilities:

Knowledge, skills and abilities, including utilization of equipment, required for the position:      

• Knowledge of medical terminology.
• Knowledge of community resources. 
• Knowledge of basic arithmetic. 
• Ability to work with infants and children
• Ability to perform hematological tests
• Skilled in communicating effectively and providing excellent customer service.
• Ability to plan, organize and coordinate work activities.
• Ability to establish and maintain working relationships with others.

Qualifications:

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): Valid Florida driver’s license

Other job-related requirements for this position: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency.  Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. 

Working hours: (A) Daily from 8:00 to 5:00 (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation, etc.)    This position requires daily in-office or field work.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

ST. Johns County Health Department

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.