OPS STAFF ASSISTANT - 64852797

Requisition No: 849931 

Agency: Department of Health

Working Title: OPS STAFF ASSISTANT - 64852797

 Pay Plan: Temp

Position Number: 64852797 

Salary:  $19.00 per hour 

Posting Closing Date: 04/02/2025 

Total Compensation Estimator Tool

Open Competitive

Your Specific Responsibilities:

Duties and Responsibilities

The Florida Department of Health in St. Johns County (FDOH-SJC) is part of a statewide public health system.

Our Mission – To protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts.

Our Vision – To be the Healthiest State in the Nation.

Our Values – Innovation, Collaboration, Accountability, Responsiveness, Excellence (ICARE) 

This is an independent and responsible position in FDOH-SJC Administration that completes administrative tasks and/or assignments.

This position provides operational support for the Environmental Public Health Department of FDOH-SJC but also assists throughout the agency as needed.  This position works independently but must also work with coworkers to accomplish deliverables as a team. This position encourages coordination and communication between all areas of FDOH-SJC.

The duties, in coordination/collaboration with the Environmental Administrator and the Public Health Services Manager, include but are not limited to:

• Answering phone calls and handling appropriately and professionally
• Monitoring and responding to emails from clients
• Processing payments appropriately and timely per policy
• Maintaining operating and services permits for Onsite Sewage Treatment and Disposal Systems (OSTDS)
  • Processing of applications by email, fax or in-person
  • Assembling file folders with application paperwork
  • Routing and tracking file folders throughout the processing steps
  • Monitoring file folders from application to permanent file location
• Maintaining construction permits for OSTDS
  • Processing of applications by email, fax or in-person
  • Assembling file folders with application paperwork
  • Routing and tracking file folders throughout the processing steps
  • Monitoring file folders from application to permanent file location
• Maintaining private and irrigation well applications
  • Processing of applications by email, fax or in-person
  • Assembling file folders with application paperwork
  • Routing and tracking file folders throughout the processing steps
  • Monitoring file folders from application to permanent file location
• Assisting clients with water sampling and testing process for private water wells

Performs support functions for FDOH-SJC which includes but is not limited to, working with clients and vendors, answering telephones, processing mail, completing check logs, and providing support for all FDOH-SJC projects and deliverables.  Coordinates and participates in meetings and trainings as requested. Completes meeting minutes and meeting follow up as needed.  Provides excellent customer service on the telephone and in person.

Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

Knowledge, skills, and abilities, including utilization of equipment, required for the position:      

• Knowledge of the principles and techniques of effective communication
• Skilled in meeting deadlines and organizing
• Skilled in using equipment such as, computers, copiers and scanners
• Ability to conduct effective time management
• Ability to work independently
• Ability to handle and prioritize multiple tasks
• Ability to work with Microsoft applications

 Qualifications:

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): valid driver’s license 

Other job-related requirements for this position: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency.  Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Working hours: (A) Daily from 8:00 to 5:00 (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation, etc.)

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

St. Augustine, Florida 32084

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.   

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.