HEALTH SUPPORT SPECIALIST - 64029261

Requisition No: 860450 

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST - 64029261

 Pay Plan: Career Service

Position Number: 64029261 

Salary:  $38,503.66 Annually 

Posting Closing Date: 09/11/2025 

Total Compensation Estimator Tool

Health Support Specialist

Your Specific Responsibilities:

Performs client registration for the WIC Program.

Interviews clients to obtain demographic and eligibility data.

Reviews documentation and determines eligibility for program benefits as specified in the DHM Manual 150-24.

Enters data into FL WISE as specified in the Clinic Manual and Help Sheets.

Notifies clients of expiring certification and schedules appointments.

Explains WIC Program eligibility, application procedures, correct benefits usage, and maintains confidentiality of client information.

Issues benefits in FL WISE, distributes VOC cards and dispenses in-stock special formula using FL WISE computer system.

Floats to all sites in Pinellas County WIC Program to provide coverage of Senior Clerk position as needed.

Performs hemoglobin blood tests, heights, and weights for WIC clients before they see the WIC Nutrition staff.  Hemoglobin blood tests are performed using a finger stick to obtain the blood samples for use with a HemoCue.  Heights and weights are performed on approved equipment and using correct techniques.

Universal precautions are used in performing the finger stick.

Bio-medical waste will be properly disposed in the approved containers.  The work area is organized at the beginning of each day with the equipment and supplies as needed to perform the above duties.

The height and weight values are recorded on the prenatal weight gain grid, or the growth charts and values are plotted on the graph as needed.  The height, weight and hemoglobin values are recorded in the client record.

Maintains knowledge of and implements all rules, regulations, policies, and procedures of the WIC Program and providing accurate information to program participants

Participates in division QA by running and working Blood Report monthly for Pinellas County WIC program to assess compliance with state and federal regulations as in DHM Manual 150-24.

Places alerts in FL WISE client files as needed to increase compliance percentage.

Provides basic nutrition and breastfeeding information to clients through the newsletter contacts.

Participates in breastfeeding promotion and support activities.

Participates in community outreach activities as required.

Submits reports (EARs, EARs summary reports, timesheets, trip logs, etc.) to the supervisor or WIC administrative office in accordance with agency and division guidelines.

Performs other related clerical duties as needed.

Performs other related educational training requirements to meet minimum WIC program standard.

Required Knowledge, Skills, and Abilities:

Ability to perform simple medical procedures

Knowledge of normal and abnormal health conditions

Knowledge and skill in data collection and organization of records and data

Ability to communicate effectively both verbally and in writing

Ability to perform clerical procedures

Skilled in in the use of personal computers and software programs including data entry

Ability to work independently

Ability to understand and apply rules, regulations, policies, and procedures

Ability to prepare reports and correspondence

Ability to plan, organize, and coordinate work assignments

Ability to establish and maintain effective working relationships with others.

Qualifications:

Minimum –

High school education or equivalent

A valid driver’s license

Experience performing height, weight and hemoglobin or willing to learn in 3-6 months.

Ability to work a flexible schedule to include some evenings and weekends.

Ability to travel to other locations with or without prior notice

Preferred -

WIC experience, or experience working with women and children in a clinical setting performing height weight and hemoglobin measurements.

Bilingual in Spanish and English.

Florida Department of Health Mission, Vision, and Values:

Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision: To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

St. Petersburg Health Department

205 Dr. MLK Jr. St. N.

St. Petersburg, FL 33701

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

Annual and Sick Leave benefits;

Nine paid holidays and one Personal Holiday each year;

State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

Flexible Spending Accounts;

Tuition waivers;

And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.