HUMAN SERVICES PROGRAM CONSULTANT I - 64029152

Requisition No: 850217 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM CONSULTANT I - 64029152

 Pay Plan: Career Service

Position Number: 64029152 

Salary:  $39,320.84 Annually 

Posting Closing Date: 04/10/2025 

Total Compensation Estimator Tool

Human Services Program Consultant I – HIV/AIDS Program / Linkage Coordinator

Your Specific Responsibilities:

The Human Services Program Consultant I / Linkage Coordinator  works collaboratively with the Linkage to Care Regional Coordinator/Area 5 Lead, & Disease Intervention Specialists, to assist clients following positive confirmatory HIV test results or a newly reported HIV positive pregnant/perinatal client; the position will assist in investigating and documenting the preferred methods to communicate with clients and secure any essential consent forms authorizing communication between the clients and department staff. Conduct field activities which may include making at least three documented attempts to schedule an appointment with a medical provider with the client; making at least three documented attempts to confirm that client attended their medical appointment/s; and if client did not attend, then determine why and work with the client to remove any barrier to care; they will work with the client until that client is engaged in medical care. The position also identifies and contacts HIV+ individuals that are not in medical care, not taking antiretroviral (ARV) medications, or have tested positive for HIV but have not been notified of their status; they will assist the Linkage to Care Regional Coordinator in contacting individuals and determine how to best link them into care. Arranges appointments for interviews at patient care clinics, reporting facilities, private physician’s offices, and hospitals, or otherwise conducts interviews over the phone or in-person. Assists in special epidemiologic investigations and/or studies requested by the Department of Health (DOH) and/or the CDC. Duties require knowledge of varied social, economic, cultural and lifestyle characteristics and skill in communicating with and eliciting information from patients. All activities are reviewed in progress and at completion for technical adequacy, timeliness and adherence to instructions and guidelines. All activities are performed observing federal, state, department information security and confidentiality statutes, rules, regulations, policies, and procedures. Documentation is maintained in the Linkage to Care & STARS databases for QA.

Using available databases (CAREWare, ADAP, HMS, STARS, etc..) identifies HIV+ individuals that are not in medical care, not taking antiretroviral (ARV) medications, or have tested positive for HIV but have not been notified of their status; contacts individuals that are not in medical care, taking ARVs, or that have tested HIV+ and not been notified of their status; works with local HIV medical care providers and AIDS service organizations to identify and notify clients that are out of care from their client databases; makes at least 3 documented attempts to schedule an appointment with a medical provider with the client; makes at least 3 documented attempts to confirm that client attended medical appointment; if client did not attend, determines why and works with client to remove that barrier to care; continues to work with client until they attend medical appointment and are engaged in medical care. Documentation is maintained in the Linkage to Care & STARS databases for QA.

Coordinates with members of treatment team to enhance linkage to care, engagement and improve data collection and tracking; ensures services are not duplicated and all clients are linked to care and/or have a follow-up plan; maintains records and other work material in a clear and organized manner, according to agency guidelines and/or programmatic requirements; adheres to confidentiality protocols and privacy of persons, documents, data and communications; maintains a current list of available local resources to facilitate clients navigating the system of care. Documentation is maintained in the Linkage to Care & STARS databases for QA.

Provides back up to other members of the Division of Disease Control and Health Protection as assigned to an operations level. This may include but is not limited to: Direct Observed Therapy (DOT), outreach efforts, immunization clinics, disease investigations and traveler monitoring.

Required Knowledge, Skills, and Abilities:

• Knowledge of basic computer software and ability to enter data in computer.
• Knowledge of clerical functions & procedures (e.g. phone etiquette, filing and good communication skills).
• Knowledge of the methods of data analysis and collection.
• Skills in coordination with multiple Divisions/Programs/Groups; as well as other agencies and entities
• Ability to maintain strict confidentiality.
• Ability to plan, organize and coordinate work assignments.
• Ability to follow verbal and written instructions.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Ability to conduct interviews of HIV/AIDS patients to identify risk factors with documented consent.
• Ability to apply applicable rules, regulations, policies, and procedures relating to HIV Surveillance/LTC/ADAP/STD.
• Ability to operate and maintain a reliable, personal motorized transportation. (i.e. automobile or similar vehicle to perform necessary field activities.

MINIMUM QUALIFICATIONS:

• High-school diploma
• Valid Florida Drivers License

PREFERRED QUALIFICATIONS:

• A Masters in Public Health degree, preferred
• A bachelor's degree from an accredited college or university with a major in one of the biological sciences and/or one year of professional biological experience in a field or laboratory program; or
• 2-5 years of work experience in a HIV/AIDS Program
• 2-5 years of work experience investigating communicable diseases.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

St. Petersburg Health Department - 205 Dr. MLK Jr. St. N, St. Petersburg, Florida 

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.