OPS HEALTH SUPPORT TECHNICIAN - 64952527

Requisition No: 870107 

Agency: Department of Health

Working Title: OPS HEALTH SUPPORT TECHNICIAN - 64952527

 Pay Plan: Temp

Position Number: 64952527 

Salary:  $18.38 per hour 

Posting Closing Date: 03/02/2026 

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OPS Health Support Technician - Open Competitive 

The Department of Health in Pinellas has an OPS Health Support Technician position open in the Medical Services Program. The successful candidate will work in the Medical Services Division. This is a float position that will work in all five health department clinics. This position will also work in the clinics doing client intake and assisting providers. 

Your Specific Responsibilities:

Performs Laboratory testing and patient servicing in a Health Department laboratory either alone or in cooperation with another lab employee  

Performs daily maintenance of equipment

Maintains a clean and disinfected environment in lab at all times

Prepares specimens for transport to outside labs

Records and maintains records and results as required by Florida statutes

Orders lab supplies as needed

Results of lab testing performed are recorded timely and accurately in Electronic Medical Record

Performs venipunctures, urine collection and finger sticks for all clinics on all age groups

Responsible for quality control of lab testing and equipment

Helps coordinate laboratory flow with clinic nursing supervisor and/or Center Manager

 Required Knowledge, Skills, and Abilities:

• Strong internal and external customer service skills
• Ability to independently solve problems

• Ability to maintain accurate and appropriate medical documentation in electronic medical records. Knowledge and utilization of equipment
• Knowledge of medical terminology.
• Ability to effectively communicate verbally and in writing, utilizing approved DOH abbreviations when documenting in the electronic medical record.
• Ability to maintain accurate and appropriate medical documentation in electronic medical records.

• Ability to work with people of a different race, language, culture, or socioeconomic status.

• Ability to follow medical instructions.
• Ability to perform successful venipuncture in 2 attempts or less
• Ability to prioritize work and to adjust and identify changing priorities
• Ability to self-monitor work for accuracy and maximum productivity
• Ability to use multiple computer programs and software such as Microsoft office to retrieve and/or input data. 

Duties and responsibilities include but are not limited to:

• Works with the clinical services team that includes physicians, nursing staff, and other paraprofessionals to collect and document health and/or immunization histories for clients in the electronic record as required. 
• Consults with supervisors and examiners regarding client needs, concerns or problems
• Conducts pre-clinical interviews, to include, but is not limited to: Adult and Adolescent Health, Family Planning, STD, Primary Care, Pediatrics, Specialty clinics and/or immunization histories.
• Completes: Medical history intake and update to include allergies, current medications, domestic violence screening, and vital signs.
• Administers injections as ordered under the direction/supervision of examiner.
• Offers education and information regarding Family Planning methods available and pretest counseling for HIV testing
• Provides and documents health education, referrals and follow up.
• Documents all observations and actions accurately utilizing the electronic record, and the Florida Shots Registry
• Prepares clinical area for services prior to session
• Maintains a clean work area before, during and after services.
• Directs clients to laboratory, clinic and examiner; assists examiner and nursing staff.

 Minimum qualifications:

• At least 6 months experience doing phlebotomy
• Valid driver’s license and access to reliable transportation
• Willingness to travel to all 5 health department clinic sites to cover

Preferred qualifications:

• Phlebotomy certification

• 1 or more years’ experience in a medical clinic setting
• 1 or more years’ experience performing laboratory services, including venipuncture

 Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

St. Petersburg Health Department: 205 Dr MLK Jr St N, St. Petersburg FL 33701

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.