OFFICE AUTOMATION SPECIALIST II - 64085928

Requisition No: 861759 

Agency: Department of Health

Working Title: OFFICE AUTOMATION SPECIALIST II - 64085928

 Pay Plan: Career Service

Position Number: 64085928 

Salary:  AGENCY TO UPDATE 

Posting Closing Date: 10/10/2025 

Total Compensation Estimator Tool

Thank you for your interest in career opportunities with the Florida Department of Health in Pinellas County.  If you are looking to establish a successful career in Public Health, you have come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida.  We hope you decide to join our team!  Applicants will be contacted directly if selected for an interview.

Office Automation Specialist II

This is an entry level desktop support position installing, implementing, maintaining, and supporting multiple distributed computer systems for use by end-users including the hardware, software and communications components of distributed systems; This position does require direct supervision, travel to remote sites and some heavy lifting.

Your Specific Responsibilities:

• Provides technical assistance, customer service and guidance to users utilizing 'standard' and 'non-standard' information system hardware and software.
• Supports the use of office automation software, e-mail, computers and associated peripherals.
• Maintains up-to-date technical knowledge of all microcomputer hardware and software resources within Management Systems and applies knowledge gained through experience and training.
• Performs installation, relocation, and testing of 'standard' and 'non-standard' computer software, hardware and associated peripherals and miscellaneous support items.
• Maintains a complete accurate inventory of all hardware and software resources within the agency. Coordinates moves, distribution of new software and hardware throughout the agency.  
• Performs minimal repairs on label printers, network printers, and desktop printers.  Troubleshoots & documents procedures for installation of new software or hardware.
• Performs related duties and responsibilities as required to achieve the overall mission of the department.   

Required Knowledge, Skills and Abilities:

• Knowledge of distributed processing and office automation operations, procedures and equipment.
• Skill with PC software and hardware support and troubleshooting.
• Ability to determine work priorities, assign work and ensure proper completion of work assignments.
• Ability to communicate effectively and identify and define user task needs.
• Knowledge of HIPAA and Information Technology security practices and ability to effectively address confidential security incidents.
• Ability to lift 50lbs or more for moving and relocating information technology equipment.

Qualifications:

Minimum:

• 1 to 2 years professional work experience in a technical support help desk environment or some technical schooling with IT Certifications.
• 1 to 2 years professional work experience supporting desktop computers & Windows 11 or some technical schooling with IT Certifications.
• High School Diploma
• Valid State of Florida Driver’s License
• Ability to lift or move equipment in excess of 50 lbs
   

Preferred:

• 1 or more years’ experience working with computer imaging software.
• 1 or more years of experience working with active directory.
• Some technical schooling or IT Certifications
• Any technical certifications including Microsoft, Cisco, A+, Network + etc.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Department of Health in St. Petersburg

205 Dr. MLK JR St N

St. Petersburg, FL 33701

Travel to remote sites is required 

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. 

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.