68003574 - GOVERNMENT OPERATIONS CONSULTANT I

Requisition No: 851428 

Agency: Agency for Health Care Administration

Working Title: 68003574 - GOVERNMENT OPERATIONS CONSULTANT I

 Pay Plan: Career Service

Position Number: 68003574 

Salary:  $1,512.34 - $1,846.16 Biweekly 

Posting Closing Date: 04/24/2025 

Total Compensation Estimator Tool

Agency Overview:

The Agency for Health Care Administration (AHCA) is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of the Agency Secretary, AHCA is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation.

The Medicaid program provides low-income families and individuals with access to health care. 

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals and families across the state, AHCA invites you to apply to become an essential member of our team.

As one of Florida’s leading state agencies, AHCA’s diverse workforce community of more than 1,400 employees is proud of its efforts to serve the people of Florida.

Agency Objectives:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

Position Overview:

This is an exciting opportunity to help shape the quality of health care in Florida.

We are seeking to hire Government Operations Consultant I who desires to work to enhance the delivery of health care services through the Florida Medicaid Program. 

This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team based work environment.

Working Title: Government Operations Consultant I

Are you ready to apply your analytical skills and keen eye for detail in a dynamic environment?

Are you looking for an exciting opportunity to not only build your career but make a difference and impact our State?

If so, then the Agency for Health Care Administration could be for you!

We work hard to offer an inclusive environment where all employees can thrive.

Don’t miss this exciting opportunity where you can enjoy work-life balance, uncover new experiences, and collaborate with a fun and passionate team

This is a professional position that reports to the Contract Administrator in the Contract Administration Unit (CAU) and assists with maintaining the Contract Administration Tracking System (CATS).

The incumbent must have working knowledge of state laws, rules and regulations, and must work independently, with minimal direction.

Duties and responsibilities for this position are as follows:

This position is responsible for providing technical assistance and support to Agency customers concerning the Contract Administration Tracking System (CATS).

Assisting in the enabling and disabling of user access in CATS.

Assisting in the developing and updating of CATS-related job aids and procedures, as required.

Assisting with full implementation and use of the CATS system by Agency staff.

Assisting the CATS Administrator to ensure all required information is timely and accurately entered into the Florida Department of Financial Services’ (DFS) Florida Accountability Contract Tracking System (FACTS).

Working with Agency customers to address ideas and develop solutions to ensure the CATS system meets the Agency’s needs.

Serving as the point of contact for the Bureau regarding public records requests.

Working with other members of the bureau to ensure that all responses are accurate and provided to the requestor in a timely manner.

Serving as the point of contact for all vendor insurance certificates and performance bonds.

Ensuring all bonds are approved by legal counsel and that both certificates and bonds are accurately added to contract record.

Conducting ongoing quality assurance reviews of contracts and agreements that have processed through CATS and FACTS, and identifying, addressing, and correcting issues.

Assisting with contract assignments, including but not limited to contract review and lead of assignments.

Assisting in the development and processing of Contract Amendment documents pertaining to changes in Contract Managers, extensions, renewals, and budget increases/decreases.

Assisting in the assignment of new contracts/amendments received by the Procurement Office, ensuring all required documentation and forms are completed.

Assisting in entering and maintaining contracts in MFMP, ensuring that all contract information is up-to-date, and that accurate budget/accounting information is properly entered into the contract record.

Conducting annual contract file reviews, documenting identified issues and deficiencies and working with the contract manager to address and correct the issues identified.

Performing special projects and/or other related duties as required.

This position is not a remote or telework position.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options;

• Flexible Spending Accounts;

• State of Florida retirement options, including employer contributions;

• Generous annual and sick leave benefits;

• 9 paid holidays a year and 1 Personal Holiday each year;

• Career advancement opportunities;

• Tuition waiver for courses offered by Florida’s nationally ranked State University System;

• Training and professional development opportunities;

• And more!

For more information about the Medicaid Director's Office, please visit our website at http://ahca.myflorida.com/Medicaid/index.shtml.

Join us at the Agency for Health Care Administration in fulfilling our mission to provide “Better Health Care for all Floridians.”

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to review and analyze complex documents.

Excellent attention to detail. Ability to proofread documents and offer suggestions for improvement.

Ability to effectively manage multiple priorities.

Ability to conduct fact-finding research. Ability to utilize problem-solving techniques.

Ability to communicate effectively verbally and in writing.

Knowledge of the principles and practices of State of Florida laws, rules and regulations.

Skill to maintain appropriate records.

Ability to work independently and make routine decisions with minimal direction.

Ability to establish and maintain positive working relationships with others

MINIMUM QUALIFICATIONS REQUIREMENTS

One (1) year of professional work experience using Microsoft Office products, such as Word, Outlook, Excel, and PowerPoint.

One (1) year of professional work experience providing administrative assistance and exceptional customer service.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: MICHELLE FACTOR 850-412-3870

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.