68039489 - GOVERNMENT OPERATIONS CONSULTANT I

Requisition No: 866298 

Agency: Agency for Health Care Administration

Working Title: 68039489 - GOVERNMENT OPERATIONS CONSULTANT I

 Pay Plan: Career Service

Position Number: 68039489 

Salary:  $1,550.80 Biweekly 

Posting Closing Date: 12/18/2025 

Total Compensation Estimator Tool

This is a full-time Career Service position, with regularly scheduled hours of Monday-Friday 8:00 a.m. to 5 p.m. 

This Government Operations Consultant I is anticipated to be filled at a rate of $1,550.80 bi-weekly and is non-negotiable. 

This position may involve travel related activities from 1-15%. 

Successful completion of a criminal background investigation is a condition of employment.          

A good attendance record is essential for any individual in this position as the work involved occurs daily and is time sensitive. 

The individual in this position is expected to report to work daily and on time. 

The Florida Medicaid program is one of the five largest in the country with an estimated $38 billion annual budget.  Each month Florida Medicaid covers medical services for over 5 million recipients. 

To effectively serve this large patient population, one of the Agency goals is to ensure fewer budgeted dollars are lost to fraud, abuse, and waste. 

The Bureau of Medicaid Program Integrity (MPI) does this specifically through audits and investigations of Medicaid providers, including managed care plans. 

MPI also imposes administrative sanctions for program violations and refers suspected fraud or other criminal violations to appropriate law enforcement agencies for further investigation.

MPI operates with dynamic and fast-paced units that work closely together to serve the overall bureau mission. 

MPI units are responsible for developing novel methods and innovative solutions necessary to address the complexity and scope of fraudulent and abusive behavior in the Florida Medicaid program. 

These highly collaborative units rely on teams with diverse educational and experience backgrounds.

The incumbent will serve as the bureau’s travel liaison and champion in the Statewide Travel Management System (STMS).

Provide coordination of Bureau training, conferences, travel activities, and support functions for the Operations Unit. Ensures timely execution and submission of STMS and WORKS charges.

Create, as a Preparer, and assist travelers as needed with their STMS authorizations and reimbursements. 

Monitor WORKS charges and assist cardholders with making sure the proper documents are attached and they are approved in a timely manner.

Submit new PCard requests and monitor MPI accounts, ensuring PCards are collected during separations.

Check in/out SunPass Transponders as needed.

Assisting the Management Review Specialist maintaining bureau personnel files for current and former employees in accordance with Florida Statutes, Department of State and General Records Schedule retention guidelines.

Provide and maintain personnel activity updates on hiring, vacancies, organizational charts, phone lists, vacancy reports, and floor plans.

Assisting administrators with onboarding new employees, submitting an Electronic Network Access Form (E-NAF), obtaining proper access to drives, printers, and software. 

Also, submit E-NAF’s as current employees’ needs change.

The incumbent will be involved in activities of a broader nature within the Agency, including efforts to support the Agency's overall mission and to prevent fraud, abuse, waste, overpayments, or non-compliance in the Florida Medicaid program.

The incumbent will also be responsible for participating in special projects as assigned and may perform other duties as required.

Serve as back-up for the Purchasing Liaison, submitting and monitoring invoices, and purchase requisitions as needed. 

The incumbent will ensure appropriate measures are taken in procurement and allocation using sound organizational skills and substantial knowledge of state government budget, fiscal, and administrative activities. 

Process actions in MyFloridaMarketPlace (MFMP) ensure that all actions comply with applicable Florida Statutes, Administrative Code, Agency policies and procedures.

Serves as a back-up for the Operations Unit and will provide assistance as needed with processing and distribution of mail, process any incoming checks, assist with preparation of meeting rooms, assist with daily copier maintenance, and help maintain office keys.

Serves as back-up for tracking and maintaining the bureau’s Final Orders and pending cases in litigation. 

Serves as Safety Coordinator for the Bureau of MPI. 

Scheduling and coordinating meetings as directed.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

•              Health insurance (i.e., individual and family coverage) to eligible employees

•              Life insurance; $25,000 policy is free plus option to purchase additional life insurance

•              Dental, vision and supplemental insurance

•              State of Florida retirement options, including employer contributions

•              Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida

•              Ability to earn up to 104 hours of sick leave annually

•              Nine paid holidays and 1 personal holiday each year

•              Opportunities for career advancement

•              Tuition waivers (accepted by major Florida Colleges/universities)

•              Student loan forgiveness opportunities (eligibility required)

•              Training opportunities

•              Flexible Spending Accounts

•              Shared Savings Program for select medical services

•              Lower copays for prescription drugs

•              Health and Wellness discounts

For a more complete list of benefits, please visit https://www.mybenefits.myflorida.com/

KNOWLEDGE, SKILLS, AND ABILITIES

•Knowledge of Florida Statutes, rules, policies, and procedures relating to travel, purchasing, and human resources for the State of Florida and the Agency.

•Knowledge of Statewide Travel Management System (STMS) and People First.

•Knowledge of WORKS.

•Knowledge of MyFloridaMarkePlace (MFMP).

•Knowledge of Microsoft Office applications Word, Excel, PowerPoint, Outlook; Adobe, Visio, SharePoint.

•Ability to plan, organize and coordinate work assignments.

•Ability to analyze, evaluate and interpret financial data as it relates to purchasing activities or personnel actions.

•Ability to establish and maintain effective working relationships with Bureau Chief, Assistant Chief, management, and staff.

•Ability to travel with or without accommodation.

•Ability to multi-task.

MINIMUM QUALIFICATIONS REQUIREMENTS

•Two years of experience in a regulatory or health service setting.

•An associate’s degree from an accredited college or university can substitute on a year for year basis in a related field such as health law, health science, health services administration, business administration, public administration, sociology, or a substantially similar discipline.

•Preferences will be given to experience in Statewide Travel Management System (STMS), My Florida Market Place (MFMP),and WORKS.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: HELEN GUNN 850-412-4626

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.