68048412 - ADMINISTRATIVE SECRETARY

Requisition No: 870011 

Agency: Agency for Health Care Administration

Working Title: 68048412 - ADMINISTRATIVE SECRETARY

 Pay Plan: Career Service

Position Number: 68048412 

Salary:  $1,336.92 - $1,495.22 Biweekly 

Posting Closing Date: 02/24/2026 

Total Compensation Estimator Tool

Agency Overview:

The Agency for Health Care Administration (AHCA) is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of the Agency Secretary, AHCA is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation.

The Medicaid program provides low-income families and individuals with access to health care. 

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals and families across the state, AHCA invites you to apply to become an essential member of our team.

As one of Florida’s leading state agencies, AHCA’s diverse workforce community of more than 1,400 employees is proud of its efforts to serve the people of Florida.

Agency Objectives:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

Position Overview:

This is an exciting opportunity to help shape the quality of health care in Florida.

We are seeking to hire an administrative secretary who desires to work to enhance the delivery of health care services through the Florida Medicaid Program. 

This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team based work environment.

This position is located in the Bureau of Medicaid Plan Management Operations (PMO).

PMO is responsible for the primary oversight of Medicaid’s managed care programs, with a focus on the Statewide Medicaid Managed Care (SMMC) program.

The bureau’s primary responsibility is ensuring that the managed care plans meet Medicaid contractual requirements, including the timely provision of medically needed services and provider payment for such services

This position is responsible for coordinating and facilitating the administrator's calendar to arrange meetings, preparing appointments, conferences, office expenditures (e.g. supply and office needs), making travel arrangements, preparing travel documents, taking minutes at meetings, communicating with the public, preparing mail-outs, and preparing /updating spreadsheets.

The Incumbent will maintain calendars of unit staff in Outlook and will use the correspondence tracking system (CorrFlow).

The Incumbent will draft, format and edit correspondence to comply with the Agency's correspondence guidelines.

This position will maintain records for the units and will ensure the storage retrieval and destruction following established State procedures.

This position is one of the primary receptionists for the Bureau and will coordinate office coverage with the Bureau Chief's Government Operations Consultant-I.

The Incumbent will be required to multi-task and assist with daily operations.

This position is not a remote or telework position.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

•              Health insurance (i.e., individual and family coverage) to eligible employees

•              Life insurance; $25,000 policy is free plus option to purchase additional life insurance

•              Dental, vision and supplemental insurance

•              State of Florida retirement options, including employer contributions

•              Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida

•              Ability to earn up to 104 hours of sick leave annually

•              Nine paid holidays and 1 personal holiday each year

•              Opportunities for career advancement

•              Tuition waivers (accepted by major Florida Colleges/universities)

•              Student loan forgiveness opportunities (eligibility required)

•              Training opportunities

•              Flexible Spending Accounts

•              Shared Savings Program for select medical services

•              Lower copays for prescription drugs

•              Health and Wellness discounts

For a more complete list of benefits, please visit https://www.mybenefits.myflorida.com/

For more information about the Bureau of Plan Management Operations, please visit our website at http://ahca.myflorida.com/Medicaid/index.shtml.

Join us at the Agency for Health Care Administration in fulfilling our mission to provide “Better Health Care for all Floridians.”

KNOWLEDGE, SKILLS, AND ABILITIES

•Knowledge of office procedures and practices.

•Knowledge of the methods of data collection.

•Knowledge in Microsoft Office Suite.

•Skill in typing.

•Ability to prepare written correspondence.

•Ability to organize files and other records.

•Ability to compile and analyze data for administrative decisions.

•Ability to organize and maintain records management systems.

•Ability to perform basic arithmetical calculations.

•Ability to use correct spelling, punctuation and grammar.

•Ability to type letters, memoranda and other standard business forms in correct format.

•Ability to operate general office equipment.

•Ability to handle telephone calls in a courteous and effective manner.

•Ability to plan, organize and coordinate work assignments.

•Ability to communicate effectively, verbally and in writing.

•Ability to establish and maintain effective working relationships with others.

•Ability to travel with or without accommodations.

MINIMUM QUALIFICATIONS REQUIREMENTS

Six (6) months of experience in providing administrative support to someone in a professional position, to include calendar management, arranging meetings, ordering supplies, making travel arrangements, tracking work assignments, preparing and updating spreadsheets, and other administrative duties as required.

One (1) year of experience with use of Microsoft Suite, including Microsoft Outlook

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: NEIRE BRAYNEN 850-412-4045

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.