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Date: Jan 16, 2022

Location: TALLAHASSEE, FL, US, 32308

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 396161 

Agency: Agency for Health Care Administration

Working Title: 68048412 - ADMINISTRATIVE SECRETARY

Position Number: 68048412 

Salary:  $1,040 / Bi-Weekly 

Posting Closing Date: 12/06/2021 

This is an exciting opportunity to help shape the quality of health care in Florida. The Agency for Health Care Administration (AHCA) is the State of Florida agency responsible for oversight of the Medicaid program.  The Medicaid program provides low-income families and individuals with access to health care.  If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals and families across the state, AHCA invites you to apply to become an essential member of our team. As one of Florida’s leading state agencies, AHCA’s diverse workforce community of more than 1,400 employees is proud of its efforts to serve the people of Florida.


We are seeking to hire an Administrative Secretary who desires to work to enhance the delivery of health care services through the Florida Medicaid Program.  This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team based work environment.


This position is located in the Bureau of Medicaid Plan Management Operations (PMO). PMO is responsible for the primary oversight of Medicaid’s managed care programs, with a focus on the Statewide Medicaid Managed Care (SMMC) program. The bureau’s primary responsibility is ensuring that the managed care plans meet Medicaid contractual requirements, including the timely provision of medically needed services and provider payment for such services.


This position is responsible for : coordinating and facilitating the administrator's calendar to arrange meetings, preparing appointments, conferences, office expenditures (e.g. supply and office needs), making travel arrangements, preparing travel documents, taking minutes at meetings, communicating with the public, preparing mail-outs, and preparing /updating spreadsheets. The Incumbent will maintain calendars of unit staff in Outlook and will use the correspondence tracking system (CorrFlow). The Incumbent will draft, format and edit correspondence to comply with the Agency's correspondence guidelines. This position will maintain records for the units and will ensure the storage retrieval and destruction following established State procedures. This position is one of the primary receptionists for the Bureau and will coordinate office coverage with the Bureau Chief's GOC I. The Incumbent will be required to multi-task and assist with daily operations.


AHCA offers an excellent array of benefits, including:                      

  • Health insurance
  • Life insurance
  • Dental, vision and supplemental insurance      
  • Retirement benefits    
  • Vacation and sick leave
  • Paid holidays
  • Opportunities for career advancement
  • Tuition waiver for public college courses
  • Training opportunities


For more information about the Bureau of Plan Management Operations, please visit our website at


Join us at the Agency for Health Care Administration in fulfilling our mission to provide “Better Health Care for all Floridians.”



  • Knowledge of standard business formats and styles for letters and business forms
  • Knowledge of office procedures and practices
  • Knowledge of the principles and techniques of effective communication
  • Knowledge of the methods of data collection
  • Skill in typing
  • Ability to prepare written correspondence
  • Ability to organize files and other records
  • Ability to compile and analyze data for administrative decisions
  • Ability to organize and maintain records management systems
  • Ability to perform basic arithmetical calculations
  • Ability to use correct spelling, punctuation, and grammar
  • Ability to travel with or without accommodations
  • Ability to type letters, memoranda, and other standard business forms in correct format
  • Ability to operate general office equipment
  • Ability to handle telephone calls in a courteous and effective manner
  • Ability to plan, organize and coordinate work assignments
  • Ability to communicate effectively, verbally and in writing
  • Ability to establish and maintain effective working relationships with others
  • Ability to travel with or without accommodations



  • Minimum of one (1) year of experience in providing administrative support to someone in a professional position as well as subordinates.








The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee