68048427 - GOVERNMENT OPERATIONS CONSULTANT III

Requisition No: 860525 

Agency: Agency for Health Care Administration

Working Title: 68048427 - GOVERNMENT OPERATIONS CONSULTANT III

 Pay Plan: Career Service

Position Number: 68048427 

Salary:  $2,344.83 - $2,696.55 Biweekly 

Posting Closing Date: 09/11/2025 

Total Compensation Estimator Tool

This is a State Personnel System advertisement open only to current State of Florida employees.

Agency Overview:

The Agency for Health Care Administration (AHCA) is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of the Agency Secretary, AHCA is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation. 

The Medicaid program provides low-income families and individuals with access to health care.

 If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals and families across the state, AHCA invites you to apply to become an essential member of our team.

As one of Florida’s leading state agencies, AHCA’s diverse workforce community of more than 1,400 employees is proud of its efforts to serve the people of Florida.

Agency Objectives:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

Position Overview:

This is an exciting opportunity to help shape the quality of health care in Florida.

 We are seeking to hire a Government Operations Consultant III who desires to work to enhance the delivery of health care services through the Florida Medicaid Program. 

This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team based work environment.

This position is located in the Medicaid Director's Office, within the Medicaid Oversight & Coordination(MOC) Unit. MOC is responsible for legislative and communications/outreach efforts, project and process management, process improvement initiatives, coordinating human resource activities for the Division of Medicaid, Medicaid operational process tracking, and other cross-divisional tasks.

MOC is also responsible for training activities for staff within the Division of Medicaid and for the maintenance of Medicaid's internal and external websites.

This position is responsible for serving as the central point of contact on personnel issues for the Division of Medicaid.

 Acts as the liaison between Human Resources and the Division of Medicaid. Provides direction and guidance to administrators and their staff in coordinating a variety of complex personnel functions.

 Coordinates, reviews, provides direction and guidance, identifies issues and makes recommendations for resolution, for Division of Medicaid bureaus and field offices. Reviews, coordinates, and/or prepares personnel actions for the Medicaid Director's office including, but not limited to ePARs, CARs, RTAs, personnel packets for modification or transferring of positions, timely performance evaluation submissions, position descriptions, and maintains confidential personnel flies.

The incumbent is responsible for monitoring rate for the Division of Medicaid.

 Incumbent should be able to rapidly provide up to date, on-demand reporting to management. 

The incumbent will assist the Medicaid Director with ensuring that all Medicaid Bureaus are successfully operating within their rate allotment and will coordinate the transfer/reconstitution of rate on an as-need basis and as identified by the Medicaid Director. 

The incumbent will prepare rate analysis reports for various management rate initiatives on an ad hoc basis.

Handles personnel/administrative functions for the Division of Medicaid, including reviewing policies, procedures and guidelines, as well as researching and evaluating the impact on the Medicaid program, bureaus and area offices. 

Identifies division-wide HR operational needs and coordinates statewide personnel data collection and reporting quality initiatives within the Division.

Researching issues related to personnel and making recommendations to Medicaid management, coordinating and overseeing technical personnel assignments and special projects delegated by Medicaid management and Human Resources (HR).

This position is not a remote or telework position.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options;

• Flexible Spending Accounts;

• State of Florida retirement options, including employer contributions;

• Generous annual and sick leave benefits;

• 9 paid holidays a year and 1 Personal Holiday each year;

• Career advancement opportunities;

• Tuition waiver for courses offered by Florida’s nationally ranked State University System;

• Training and professional development opportunities;

• And more!

For more information about the Medicaid Oversight and Coordination, please visit our website at http://ahca.myflorida.com/Medicaid/index.shtml.

Join us at the Agency for Health Care Administration in fulfilling our mission to provide “Better Health Care for all Floridians.”

KNOWLEDGE, SKILLS, AND ABILITIES

- Ability to use Microsoft Office Suite.

- Knowledge of basic management principles and practices.

- Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document workflows, and other activities relating to the improvement of operational and management practices.

- Ability to organize data into logical format for presentation in reports, documents, and other written materials.

- Ability to conduct fact-finding research.

- Ability to utilize problem-solving techniques.

- Ability to work independently.

- Ability to understand and apply applicable rules, regulations, policies, and procedures relating to operational and management analysis activities.

- Ability to plan, organize, and coordinate work assignments.

- Ability to communicate effectively.

- Ability to establish and maintain effective working relationships with others.

MINIMUM QUALIFICATIONS REQUIREMENTS

•2 years of experience using Excel to prepare spreadsheets for use in the collection/analysis of data 

•2 years of experience reviewing and/or preparing documents for use in HR, personnel or an administrative capacity

•2 years of experience processing and approving personnel packets: PARs, CARs, RTAs, (etc.)

•2 years of experience tracking rate/budget.

•1 year of experience processing web updates

•A bachelor’s degree from an accredited college or university is preferred

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: KISSA SMITH (850) 412 - 4186

BACKGROUND SCREENING 

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.