68048727 - HUMAN SERVICES PROGRAM SPECIALIST

Requisition No: 867255 

Agency: Agency for Health Care Administration

Working Title: 68048727 - HUMAN SERVICES PROGRAM SPECIALIST

 Pay Plan: Career Service

Position Number: 68048727 

Salary:  $1,471.70 Biweekly 

Posting Closing Date: 12/29/2025 

Total Compensation Estimator Tool

POSITION OVERVIEW

The Bureau of Health Facility Regulation seeks a self-motivated individual to serve as a Human Services Program Specialist within the Hospital and Outpatient Services Unit. 

The successful candidate will function as a member of a cooperative team that is responsible for the registration, licensure, and/or certification of various categories of health care facilities and will be responsible for providing information and technical assistance for all application matters pertaining to licensure and/or certification of assigned programs.

WHAT YOU WILL DO

Assemble and review applications and supporting documents for compliance with licensure requirements within statutory timeframes.

Provide information and technical assistance to licensed providers and applicants.

Respond to communications, including emails and phone calls relating to provider licensure for the assigned areas of responsibility.

Compile and maintain a complete and accurate inventory of applicant and provider records for the assigned areas of responsibility.

Prepare and perform quality control reviews of data entered into the state database and record storage system, correcting data as needed.

Work cooperatively with coworkers within the unit, bureau, division, and agency to ensure timely and accurate information is available within the Agency and with other state and federal agencies, as appropriate.

Assist answering the work unit's multi-line phone system and direct callers to the appropriate staff or offices.

Performs other related duties as may be assigned.

A good attendance record is essential for any individual in this position as the work involved occurs daily and is time-critical.

The individual in this position is expected to report to work daily and on time.

Leave must be requested in advance except in emergency circumstances not under the control of the employee.

ADDITIONAL INFORMATION

Applicants chosen to interview for this position may be asked to complete skills assessment exercises.

This position will be filled at the base biweekly salary of $1,471.70 and is non-negotiable.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

•              Health insurance (i.e., individual and family coverage) to eligible employees

•              Life insurance; $25,000 policy is free plus option to purchase additional life insurance

•              Dental, vision and supplemental insurance

•              State of Florida retirement options, including employer contributions

•              Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida

•              Ability to earn up to 104 hours of sick leave annually

•              Nine paid holidays and 1 personal holiday each year

•              Opportunities for career advancement

•              Tuition waivers (accepted by major Florida Colleges/universities)

•              Student loan forgiveness opportunities (eligibility required)

•              Training opportunities

•              Flexible Spending Accounts

•              Shared Savings Program for select medical services

•              Lower copays for prescription drugs

•              Health and Wellness discounts

For a more complete list of benefits, please visit https://www.mybenefits.myflorida.com/

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of health care facilities and their operation. 

Ability to analyze and evaluate data and make recommendations. 

Ability to communicate effectively both verbally and in writing. 

Ability to work cooperatively as a member of a team.

Ability to work independently.

Ability to plan, organize, and prioritize work assignments. 

Ability to understand and apply applicable statutes, rules, regulations, policies, and procedures. 

Ability to utilize computers and other electronic equipment to enter, retrieve and manipulate data required to perform licensure and certification functions. 

Ability to utilize word processing, spreadsheet, database, and desktop publishing software.

MINIMUM QUALIFICATIONS REQUIREMENTS

One or more years of professional experience relating to health care delivery or health care administration, other health, rehabilitation, or social services program, or one or more years of experience relating to health care regulation or other compliance monitoring of local, state, or federal requirements.

Preference will be given to candidates with:

-Good proofreading and writing skills.

-One or more years of experience working in a health care related field, health care planning, or other health, rehabilitation, or social service program; and/or

-One or more years of experience reviewing applications for compliance with statutes and administrative rules.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: AMANDA WILEY 850-412-4410

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.