68053422 - GOVERNMENT OPERATIONS CONSULTANT I

Requisition No: 846286 

Agency: Agency for Health Care Administration

Working Title: 68053422 - GOVERNMENT OPERATIONS CONSULTANT I

 Pay Plan: Career Service

Position Number: 68053422 

Salary:  $1,587.96 - $1,829.45 Biweekly 

Posting Closing Date: 02/19/2025 

Total Compensation Estimator Tool

Agency Overview:

The Agency for Health Care Administration (AHCA) is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of the Agency Secretary, AHCA is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation.

The Medicaid program provides low-income families and individuals with access to health care. 

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals and families across the state, AHCA invites you to apply to become an essential member of our team.

As one of Florida’s leading state agencies, AHCA’s diverse workforce community of more than 1,400 employees is proud of its efforts to serve the people of Florida.

Agency Objectives:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

Position Overview:

This is an exciting opportunity to help shape the quality of health care in Florida.

We are seeking to hire a Government Operations Consultant I who desires to work to enhance the delivery of health care services through the Florida Medicaid Program. 

This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team based work environment.

This position is located in the Deputy Chief of Staff's Office. 

The Deputy Chief of Staff’s office has oversight authority for the Medicaid Program and provides support and guidance to the eight Medicaid bureaus/offices.

The Deputy Chief of Staff’s Office is also responsible for the implementation of legislative mandates and other high priority projects for the Program. 

This position is housed within the Projects and Process Improvement Unit (PPIU). 

PPIU is responsible for supporting a wide range of initiatives for the Medicaid Program including operations, policy development, program implementations, data analytics, and more!

This position is responsible for assisting process management staff in PPIU in planning, managing, conducting and implementing process improvement efforts within the Medicaid Program, including but not limited to:

•Creating process maps using Microsoft Visio.

•Assisting in the creation and formatting of desk guides.

•Preparing, drafting, tracking and compiling process improvement team documentation such as meeting summaries, action items, agendas, process maps, etc.

•Maintaining and updating process improvement team documents, materials, and files as directed by the process management team, unit supervisor and unit manager.

•Uploading documents to SharePoint as needed and directed.

Assists and provides administrative support to project management staff within PPIU in planning, managing, conducting and implementing projects within the Medicaid Program, including but not limited to:

•Preparing, drafting, tracking and compiling project team documentation such as meeting summaries, action items, agendas, etc.

•Maintaining and updating project team documents, materials, and files as directed by the project management team, unit supervisor and unit manager.

•Uploading documents to SharePoint as needed and directed.

Assists with agency outreach efforts, including but not limited to, webinars and mail outs.

Additional duties as assigned.

This is an anticipated vacancy.

This position is not a remote or telework position.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options;

• Flexible Spending Accounts;

• State of Florida retirement options, including employer contributions;

• Generous annual and sick leave benefits;

• 9 paid holidays a year and 1 Personal Holiday each year;

• Career advancement opportunities;

• Tuition waiver for courses offered by Florida’s nationally ranked State University System;

• Training and professional development opportunities;

• And more!

For more information about the Medicaid Director's Office, please visit our website at http://ahca.myflorida.com/Medicaid/index.shtml.

Join us at the Agency for Health Care Administration in fulfilling our mission to provide “Better Health Care for all Floridians.”

KNOWLEDGE, SKILLS, AND ABILITIES

•Proficient in the use of Microsoft Office Suite, including but not limited to: SharePoint, Outlook, Excel, and Word.

•Ability to summarize and document meeting discussions, decisions, and next steps.

•Ability to document, organize, and track tasks and assignments.

•Strong writing, listening, organizational, communication, and interpersonal skills.

•Ability to work successfully in a deadline-driven environment and meet deadlines as assigned.

•Ability to maintain a professional and respectful relationship with all staff at all leadership levels.

MINIMUM QUALIFICATIONS REQUIREMENTS

•One year of professional experience scheduling meetings using Microsoft Outlook.

•One year of professional experience attending meetings and taking detailed notes on meeting discussions.

•One year of professional experience writing formal summaries on complex topics.

•One year of professional administrative experience.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: JACKIE SAPP 850-412-4194

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.