68059711 - RESEARCH ASSOCIATE

Requisition No: 838639 

Agency: Agency for Health Care Administration

Working Title: 68059711 - RESEARCH ASSOCIATE

 Pay Plan: Career Service

Position Number: 68059711 

Salary:  $1,598.52 - $2,078.08 Biweekly 

Posting Closing Date: 10/12/2024 

Total Compensation Estimator Tool

This position is located in the Florida Center for Health Information and Transparency, Office of Health Information Exchange. The position is responsible for providing support for the Office of Health Information Exchange (HIE) and Policy Analysis Unit through developing and maintaining processes to document, track, and report the unit’s activities and accomplishments.

Your Specific Responsibilities:

•Support and track the annual outreach event plan.

•Provide customer service, organize meetings and events, and provide resource assistance in response to inquiries.

•Maintain program knowledge of the Agency’s Health Information Technology projects and participate on project teams for the Health Information Exchange programs.

•Provide project management support for outreach activities for the Florida Center for Health Information and Transparency.

•Manage content and performs updates and development for the Florida HIE and Policy Analysis internal and external websites. 

•Authors or coordinates production of outreach materials and reports as assigned.

•Other duties as assigned to support the HIE and Policy Analysis Unit.

 Minimum Qualifications:

•At least two years of professional experience using Microsoft Office in a business environment.

•At least one year of professional customer service or technical assistance experience.

Required Knowledge, Skills, and Abilities:

•Working knowledge of Microsoft Office Suite (including Excel, Word, Outlook, PowerPoint, and Publisher)

•Strong organizational skills

•Ability to master program knowledge

•Customer service communication skills

•Technical support experience

Our Organization and Mission:

The Agency for Health Care Administration (AHCA) is Florida’s agency for health care transparency and information.

Our mission is “Better Health Care for all Floridians.” 

Our vision is “A health care system that empowers consumers, that rewards personal responsibility and where patients, providers and payers work for better outcomes at the best price.” 

Our values include “Accountability – We are responsible, efficient, and transparent. 

Fairness – We treat people in a respectful, consistent, and objective manner. 

Responsiveness – We address people’s needs in a timely, effective, and courteous manner. 

Teamwork – We collaborate and share our ideas.”

What We Do:

Our commitment to maintaining and updating nationally recognized health care transparency websites like FloridaHealthFinder empowers consumers to confidently make informed decisions about their health care.

We take pride in our role in providing access to valuable information that can positively impact individuals and communities.

The Difference You Will Make:

Whether it’s building relationships with our customers and vendors, updating the way we present and share data, or finding creative ways of improving our reach, there is an exciting opportunity at AHCA.

You will collaborate across teams and make an impact that improves health care transparency and information delivery for all Floridians.

How You Will Grow:

AHCA encourages its staff to continuously seek creative and efficient solutions.

The Agency supports and encourages employees to develop their skills professionally and offers opportunities to gain valuable experience and certifications.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

•    Annual and Sick Leave benefits;

•    Nine paid holidays and one Personal Holiday each year;

•    State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

•    Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);

•    Flexible Spending Accounts;

•    Tuition waivers and more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT:  DYLAN DUNLAP 850-412-3780

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.