68063519 - RESEARCH ASSISTANT

Requisition No: 866294 

Agency: Agency for Health Care Administration

Working Title: 68063519 - RESEARCH ASSISTANT

 Pay Plan: Career Service

Position Number: 68063519 

Salary:  $1,336.92 Biweekly 

Posting Closing Date: 12/07/2025 

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This is a full-time Career Service position, with regularly scheduled hours of Monday-Friday 8:00 a.m. to 5 p.m. 

The Research Assistant will be filled at a rate of $1,336.92 bi-weekly and is non-negotiable.  

This position may involve travel related activities from 1-15%. 

Successful completion of a criminal background investigation is a condition of employment.          

A good attendance record is essential for any individual in this position as the work involved occurs daily and is time sensitive. 

The individual in this position is expected to report to work daily and on time. 

The Florida Medicaid program is one of the five largest in the country with an estimated $38 billion annual budget. 

Each month Florida Medicaid covers medical services for over 5 million recipients. 

To effectively serve this large patient population, one of the Agency goals is to ensure fewer budgeted dollars are lost to fraud, abuse, and waste. 

The Bureau of Medicaid Program Integrity (MPI) does this specifically through audits and investigations of Medicaid providers, including managed care plans. 

MPI also imposes administrative sanctions for program violations and refers suspected fraud or other criminal violations to appropriate law enforcement agencies for further investigation.

The incumbent is responsible for a wide variety of administrative and operational support functions that include receiving and distributing incoming mail daily to applicable staff in a timely manner from when the mail is received following procedures such as opening and date-stamping all incoming mail. 

Responsible for working with the mail room staff to ensure they are aware of delivery location and for making sure a back-up is in place if planning to be out of the office.

Upon delivery of any checks, assist with logging and processing as needed.

The incumbent will track and maintain the bureau’s Final Orders and process any pending cases in litigation following procedures.

The incumbent is back-up and will assist with receiving and promptly routing telephone calls to staff within the bureau, unit, or other program staff. 

The incumbent will also monitor the bureau’s facsimile account and notify the proper staff of incoming transmissions and assist with sending out faxes as required.

Ensure the supply room is orderly, track and maintain supply inventory and advise the purchasing liaison of office supply shortages and needs.

Distribute supplies as requested by staff and assist with office set-up for on-boarding, providing necessary supplies.

Work with facilities for a variety of tasks such as coordinating and assisting in office moves for staff, moving furniture, and handling surplus items, by submitting requests to facilities.

Ensure we have duplicate office keys available for MPI office staff. Assist in contacting facilities for any building issues within MPI, such as lights need to be replaced, or a ceiling leak, etc.

Assist with daily copier maintenance ensuring copiers are stocked with paper throughout the day and function properly. Monitor paper supply and notify the purchasing liaison if more is needed.

Maintain the conference rooms daily, ensuring tables are set up properly for the day’s usage, and ensuring the monitors are in working order, turning them on/off daily.

Serves as back-up to the GOCI for a variety of functions such as Safety Coordinator for the Bureau of MPI, assisting with onboarding as needed, serves as back-up for checking in/out SunPass transponders, assisting with coordination of travel, conferences, and memberships. 

The incumbent will be involved in activities of a broader nature within the Agency, including efforts to support the Agency's overall mission and to prevent fraud, abuse, waste, overpayments, or non-compliance in the Florida Medicaid program.

The incumbent will also be responsible for participating in special projects as assigned and may perform other duties as required.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

•              Health insurance (i.e., individual and family coverage) to eligible employees

•              Life insurance; $25,000 policy is free plus option to purchase additional life insurance

•              Dental, vision and supplemental insurance

•              State of Florida retirement options, including employer contributions

•              Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida

•              Ability to earn up to 104 hours of sick leave annually

•              Nine paid holidays and 1 personal holiday each year

•              Opportunities for career advancement

•              Tuition waivers (accepted by major Florida Colleges/universities)

•              Student loan forgiveness opportunities (eligibility required)

•              Training opportunities

•              Flexible Spending Accounts

•              Shared Savings Program for select medical services

•              Lower copays for prescription drugs

•              Health and Wellness discounts

For a more complete list of benefits, please visit https://www.mybenefits.myflorida.com/

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of principles and techniques of research and analysis

• Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, Internet Explorer, SharePoint, and Adobe Acrobat

• Knowledge of FACTS and FMMIS

• Ability to work independently

• Ability to collect and organize data into logical format for presentation in reports, documents, spreadsheets, and other written materials

• Ability to conduct fact-finding research

• Ability to utilize problem-solving techniques

• Ability to understand and apply applicable rules, regulations, policies and procedures relating to research and analysis

• Ability to plan, organize, and coordinate work assignments

• Ability to multi-task in a quick and efficient manner

• Ability to communicate effectively

• Ability to establish and maintain effective working relationships with others

• Ability to travel with or without accommodation

MINIMUM QUALIFICATIONS REQUIREMENTS

•One year of professional work experience in a professional office setting conducting tasks such as: daily office organization, special projects, documentation tracking, meeting coordination, mail distribution.

•One year of professional use of computer software programs such as Outlook, Word, Excel, PowerPoint, and Adobe Acrobat.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: HELEN GUNN 850-412-4626

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.