68064221 - ADMINISTRATIVE ASSISTANT I

Requisition No: 863492 

Agency: Agency for Health Care Administration

Working Title: 68064221 - ADMINISTRATIVE ASSISTANT I

 Pay Plan: Career Service

Position Number: 68064221 

Salary:  $1,336.92 Biweekly 

Posting Closing Date: 10/31/2025 

Total Compensation Estimator Tool

Where You Will Work:

This position is situated in the Bureau of Central Services within the Division of Health Quality Assurance.

The Bureau provides services and support to the facility licensure function of the Agency and is comprised of four units: the Background Screening Unit, the Financial Analysis Unit, the Central Intake Unit, and the Systems, Training, and Support Unit.

These units are responsible for the receipt and distribution of all health care facility applications and processing of associated fees; the background screening of facility owners, administrators, personnel, and Medicaid providers, and other personnel working with Florida’s vulnerable population; the financial analysis and financial data collection of health care facilities; and the systems management, data support and training within the Division.

The Work You'll Do:

The incumbent in this position provides administrative support to the Central Intake section.

The incumbent functions as a member of a cooperative team that is responsible for providing centralized services of mail, fee processing, scanning, and quality assurance of images and data. Specific responsibilities and duties are as follows:

Serves as primary for maintaining the AHCA Registration Email Inbox as well as the AHCA Registration Fax Inbox, responding to inquiries and using both the SSO system and Versa to process the SSO User Registration Agreements, ensuring proper record keeping and scanning into Laserfiche accordingly

Also serves as primary for processing PDSS registration approvals for access to FNHURS. 

Assist Central Intake Unit staff by serving as the lead on reviewing each fee batch for correctness and completeness prior to delivery with appropriate documentation to Finance and Accounting. Scanning reports and storing them into Laserfiche.

Maintain a working knowledge of the Agency’s SSO and licensure database in order to retrieve licensure/certification, payment, inspection, and other general facility information by answering correspondences and handling routine inquiries.

Pick up any hand delivered payments or paperwork daily from Reception/Security and delivers to Central intake Unit for processing.

Assists with processing incoming and outgoing mail which includes licensure applications, certification packets, fingerprint cards, and other general correspondence from providers. Stamps date received and distributes according to the Unit mail procedures.

Conducts quality assurance and redaction in accordance to Agency policies and Unit procedures.

Performs other duties as required.

This position will be hired at the minimum salary of $1,336.92 Biweekly and is non-negotiable.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

•              Health insurance (i.e., individual and family coverage) to eligible employees

•              Life insurance; $25,000 policy is free plus option to purchase additional life insurance

•              Dental, vision and supplemental insurance

•              State of Florida retirement options, including employer contributions

•              Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida

•              Ability to earn up to 104 hours of sick leave annually

•              Nine paid holidays and 1 personal holiday each year

•              Opportunities for career advancement

•              Tuition waivers (accepted by major Florida Colleges/universities)

•              Student loan forgiveness opportunities (eligibility required)

•              Training opportunities

•              Flexible Spending Accounts

•              Shared Savings Program for select medical services

•              Lower copays for prescription drugs

•              Health and Wellness discounts

For a more complete list of benefits, please visit https://www.mybenefits.myflorida.com/

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to use Microsoft Office software

Ability to plan, organize and complete work assignments on time

Ability to communicate effectively, both verbally and in writing

Ability to establish and maintain effective working relationships with others

Ability to perform accurate data entry into licensing databases

Knowledge of VERSA and Laserfiche software

MINIMUM QUALIFICATIONS REQUIREMENTS

One (1) year of professional or nonprofessional experience in customer service, data entry, or administrative work.

Preference will be given to candidates with experience working in VERSA and Laserfiche software.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: TYRE CRAWFORD 850-412-4581

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.