68064558 - PROGRAM ADMINISTRATOR - SES

Requisition No: 856263 

Agency: Agency for Health Care Administration

Working Title: 68064558 - PROGRAM ADMINISTRATOR - SES

 Pay Plan: SES

Position Number: 68064558 

Salary:  $1,907.10 - $2,479.23 Biweekly 

Posting Closing Date: 07/19/2025 

Total Compensation Estimator Tool

The Agency for Health Care Administration is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of the Agency Secretary, Shevaun L. Harris, the Agency is focused on advancing Governor DeSantis' vision for Florida's health care system to be the most cost-effective, transparent, and high-quality health care system in the nation. 

The Long-Term Care Services Unit is seeking to hire a Program Administrator who is dependable, flexible, and can thrive in a work setting that requires attention to detail and managing time sensitive tasks. 

The position's hours are Monday - Friday from 8:00 a.m. to 5:00 p.m. 

Adjustments to the hours may be made to accommodate an employee upon request.

The work unit is responsible for regulating health care providers and facilities. 

This is a managerial position with the primary duties of the position focused on planning and overseeing the licensing, certification and regulation of providers in Long Term Care Service Unit (LTCSU).

This position, on occasion, may serve as Manager of LTCSU during the manager’s absence and represents the manager/unit in meetings when assigned. 

A good attendance record is essential for any individual in this position as the work involved occurs daily and is time critical. 

The individual in this position is expected to report to work daily and on time. 

Leave must be requested in advance from management, except in emergency circumstances not under the control of the employee.

This position has been identified as mission essential.

The incumbent in this position may be required to work during the weekend or on holidays.

In addition, mission essential personnel will be required to work during disasters, to include but not limited to, work before, during and/or beyond normal work hours or days in the event of an emergency.

Emergency work may involve the incumbent to work in another county or staffing location to assist other State Agencies with emergency work. Emergency duties may include, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

THE WORK YOU WILL DO:

Position Overview:

This position is responsible for administering the state licensure and/or federal certification program for Hospices, Home Medical Equipment providers, Health Care Services Pool providers, and Homemaker and Companion providers. 

This is a management position that directs highly trained staff of varied professional backgrounds and is responsible for planning, organizing, directing, and coordinating the development, implementation, operation and monitoring of programs assigned to the Long-Term Care Services Unit.

Plans, develops, implements, and monitors programs for determining compliance of hospices, home medical equipment providers, health care services pool providers, and homemaker and companion providers with applicable state and federal requirements. 

Coordinates staff review and processing of initial, renewal, change of ownership and change during licensure or certification applications for assigned programs to ensure compliance with state licensure and federal certification requirements and timeframes. 

Maintains oversight over the data entry of certification kits for home health agencies. 

Evaluates providers for compliance with prescribed codes and statutes and initiates appropriate action as necessary. 

Provides technical and administrative consultation to health care providers and survey personnel upon request concerning state and federal requirements, regulations and policies.

Spends time communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. 

Maintains direct supervisory responsibility for seven professional positions. 

Supervises and recruits personnel, plans workloads, develops objectives and directs work to ensure maximum use of time and resources. 

Evaluates subordinates' work performance.

Provides information to agency staff, health care providers and the public regarding assigned programs. 

Responds to correspondence and public record requests relating to licensure/certification, survey standards and other general issues.

Researches, compiles and analyzes data information, and prepares reports required in completing special assignments related to administrative and health care regulatory duties and planning issues.

Represents the agency in public meetings and forums related to assigned programs and develops presentations for both the public and agency staff in these areas upon request.

Reviews, analyzes and researches legislative issues, bills and amendments and prepares or reviews analyses of the projected impact of proposed legislation on the unit as assigned. 

Assists with rule promulgation activities for the unit as assigned.

AGENCY OBJECTIVES:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

BENEFITS OF WORKING FOR THE STATE OF FLORIDA:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

     •         State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options;

     •         Flexible Spending Accounts;

     •         State of Florida retirement options, including employer contributions;

     •         Generous annual and sick leave benefits;

     •         9 paid holidays a year and 1 Personal Holiday each year;

     •         Career advancement opportunities;

     •         Tuition waiver for courses offered by Florida’s nationally ranked State University System ;

     •         Training and professional development opportunities;

     •         And more!

SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND INVESTIGATION IS A CONDITION OF EMPLOYMENT.

KNOWLEDGE, SKILLS, AND ABILITIES 

•Knowledge of state statutes, administrative rules and survey tags that regulate and monitor health facility providers

•Knowledge of and ability to operate within various software programs such as Microsoft Office, Aspen, Versa, and Laserfiche

•Knowledge of and ability to access state rule within the Florida Statutes and Florida Administrative Code

•Knowledge of and ability to initiate Agency activities related to bill analysis 

•Ability to communicate effectively in writing and verbally including participation in group meetings

•Ability to establish and maintain effective working relationships with both internal and external customers

•Skill in managing a challenging workload in an efficient manner assuring that statutory time frames are met

•Ability to work independently

•Ability to utilize problem-solving techniques

•Ability to understand and effectively apply both Agency and Bureau rules, regulations, policies, and procedures

•Ability to manage staff efficiently and effectively

MINIMUM QUALIFICATIONS REQUIREMENTS

•Four (4) years of professional experience in health care administration, health care planning, health care regulation, or other health or rehabilitation program. 

•A degree from an accredited college or university that included a major study in health care administration, business administration, public administration, public health administration or a health care related field can substitute on a year-for-year basis for up to two years' of the required work experience.

Preference will be given to applicants with:

Professional experience that includes the review, analysis and implementation of health care requirements is preferred.

One (1) year of  experience in performing advisory work related to planning, development, implementation and evaluation of health care requirements is preferred.

Preference will be given to applicants with:

A bachelor’s or advanced degree from an accredited college or university with one of the following:

One or more years' experience working as a licensed health care professional, or professional experience in health care administration, health care planning, or other health, rehabilitation or social service program;

One or more years' working with hospice providers, and/ hospice regulation;

Two or more years' experience interpreting statutes and administrative rules.

Please Note: All employment gaps must be explained and included with work history when applying. Additionally, employers and date of employment provided on a resume must match the employment application.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: RACHEL WHITTON 850-412-4534

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.