68064792 - ADMINISTRATIVE SECRETARY

Requisition No: 856530 

Agency: Agency for Health Care Administration

Working Title: 68064792 - ADMINISTRATIVE SECRETARY

 Pay Plan: Career Service

Position Number: 68064792 

Salary:  $1,298.46 - $1,349.49 Biweekly 

Posting Closing Date: 07/25/2025 

Total Compensation Estimator Tool

The Bureau of Field Operations is responsible for the survey and certification process of health care facilities across the State of Florida.

These surveys ensure that all state licensed, and federally certified health care facilities meet the established state and/or federal requirements and patients and residents receive safe, quality health care.

Field Operations staff also ensure the safety of residents in health care facilities when emergencies such as natural disasters occur.

The Work You Will Do:

The primary responsibility of the individual in this position is to provide secretarial/administrative support services to the Field Office Manager, Supervisors, and other professional staff.

This position requires independent activities. Work is performed under the general supervision of the Field Office Manager.

This position acts as personnel liaison; responsible for implementation of personnel policies and procedures as they relate to Field Office operations.

This includes coordinating, completion and processing of personnel forms, and training and orientation records.

The individual will work in Laserfiche, My Florida Market Place, and Versa on a regular basis.

Receives incoming mail, routes mail to appropriate supervisors and follow-up to ensure that mail is being properly processed, assimilates data and information on reports for the supervisory staff.

Handles telephone and written inquiries and complaints of a general nature from providers of the public.

Assists with answering routine questions from the public and surveyors.

Performs other related work as required.

This position has been identified as mission essential.

The incumbent in this position may be required to work during the weekend or on holidays.

In addition, mission essential personnel will be required to work during disasters, to include but not limited to, work before, during and/or beyond normal work hours or days in the event of an emergency.

Emergency work may involve the incumbent to work in another county or staffing location to assist other State Agencies with emergency work.

Emergency duties may include, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

A good attendance record is essential for any individual in this position as the work involved occurs daily and is time-critical. 

The individual in this position is expected to report to work daily and on time. 

Leave must be requested in advance except in emergency circumstances not under the control of the employee.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

     •         State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options;

     •         Flexible Spending Accounts;

     •         State of Florida retirement options, including employer contributions;

     •         Generous annual and sick leave benefits;

     •         9 paid holidays a year and 1 Personal Holiday each year;

     •         Career advancement opportunities;

     •         Tuition waiver for courses offered by Florida’s nationally ranked State University System ;

     •         Training and professional development opportunities;

     •         And more!

Contact: Krystal Gauthier or Karla Beasley 850-412-4540

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to compile, organize, and analyze data.

Ability to plan, organize, and coordinate work activities.

Ability to utilize microcomputer equipment and software to enter, retrieve and manipulate data required to perform licensure and certification functions.

Ability to investigate, analyze, and resolve data integrity issues.

Ability to understand and apply Florida Statues, rules, policies and procedures for licensing and regulation of professionals and facilities and consumer protection.

Ability to conduct face-to-face discussions.

Ability to provide consultative assistance to others.

Ability to handle telephone calls in a courteous and effective manner.

Ability to establish and maintain effective working relationships with others.

MINIMUM QUALIFICATIONS REQUIREMENTS

• At least one (1) year of clerical and/or administrative experience is required.

• Preference will be given to applicants with six (6) or more months of experience as a personnel Liaison, and/ or experience in specific software applications: Automated Survey Processing Environment, (ASPEN), Laserfiche, Versa Regulation, Microsoft Office (Word, Excel, Access, and Outlook), MFMP and/or CASPER.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: KRYSTAL GAUTHIER 850-412-4540 or 850-412-4493

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.