Date:  Jun 22, 2024


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 829538 

Agency: Agency for Health Care Administration

Working Title: 68064807 - SYSTEMS PROJECT ANALYST

 Pay Plan: Career Service

Position Number: 68064807 

Salary:  $1,742.64 - $1,855.91 biweekly 

Posting Closing Date: 07/01/2024 

Total Compensation Estimator Tool



The Agency for Health Care Administration is Florida's chief health policy and planning entity. The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.


Under the direction of Secretary Jason Weida, the Agency is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation. Current Agency initiatives include implementing Florida’s groundbreaking Canadian Prescription Drug Importation Program, overhauling Florida’s healthcare technological ecosystem, and increasing insight in the cost of health care services.





Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.



Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.



Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.



This is a highly technical professional position within the Agency for Health Care Administration's Division of Information Technology, Bureau of Strategic Information Technologies.  This position is responsible for assisting in the analysis, design, development, implementation, and maintenance of the Agency's computer systems. This position is part of the Laserfiche and Microsoft Dynamics CRM team. This position requires an enthusiastic candidate to work as part of a highly responsive team to translate technical requirements into functional solutions and work to ensure quality using Agency technology standards, and industry best practices.




Utilizes Microsoft Visual Studio, SSIS, Task Factory, and other development tools to configure and customize CRM.


Performs analysis, design, development, maintenance, and support for Laserfiche Forms, Laserfiche Workflows, Laserfiche Connector, Quick Fields, and Repositories.


Troubleshoots Laserfiche issues and provides CRM solutions to existing and new business processes.


Works to ensure that the solutions meet the IT standards for reliability, data integrity, data validity, usability, maintainability, and security.  


Facilitates meetings to form collaboration between the business unit and technical staff.


Works with the business unit and team members to define business needs and define requirements.


Reports and communicates status updates with business stakeholders, team members, and Agency management.


Researches new tools and technology to support Laserfiche and CRM environments.



Your Benefits are a significant part of your state compensation. The total compensation package could be anywhere from $58,901 - $70,932 annually ($1,742.64 - $1,855.91 biweekly).


Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:


     •      State Group Insurance Coverage Options, including health, life, dental, vision, and other  supplemental insurance options;

     •      Flexible Spending Accounts;

     •      State of Florida retirement options, including employer contributions;

     •      Generous annual and sick leave benefits;

     •      9 paid holidays a year and 1 Personal Holiday each year;

     •      Career advancement opportunities;

     •      Tuition waiver for courses offered by Florida’s nationally ranked State University System;

     •      Training and professional development opportunities;

     •      And more!


To be considered for the position, all applicants must:

Submit a complete and accurate applicant profile and/or resume necessary for qualifying, such as dates of service, reason for leaving, etc. In addition, all applicants must ensure all employment and/or detailed information about work experience is listed on your applicant profile and/or resume (including military service, self-employment, job-related volunteer work, internships, part-time employment, etc.) and that gaps in employment are explained. Support of knowledge, skills, and abilities should be demonstrated on the applicant profile and/or resume, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.  Applicants who do not provide all the information necessary to qualify will not be considered for this position.


Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the Federal Bureau of Investigation.



Skilled in Document Management Software.

Skilled in Business Process Management.

Skilled in Microsoft Dynamics CRM.

Skilled in Office 365.

Skilled in SQL Server Management Studio

Skilled with Visual Studio, SSIS, HTML, JavaScript, and other development tools.

Skilled in Microsoft Office Suite of tools.

Skilled in creating and implementing workflows.

Ability to configure and customize Laserfiche Processes and Workflows.

Ability to install, configure, and license software for implementation.

Ability to investigate, analyze, assess, and solve technical issues.

Ability to plan, organize, and coordinate work assignments.

Ability to communicate effectively verbally and in writing.

Ability to establish and maintain effective working relationships with others.



At least three years of Document Management experience in Information Technology.

At least three years of experience creating and implementing workflows.


Preference will be given to candidates with formal education in Information Technology.                   








It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee