68064902 - SENIOR MANAGEMENT ANALYST I - SES

Requisition No: 849212 

Agency: Agency for Health Care Administration

Working Title: 68064902 - SENIOR MANAGEMENT ANALYST I - SES

 Pay Plan: SES

Position Number: 68064902 

Salary:  $1,598.52 - $2,307.70 Biweekly 

Posting Closing Date: 05/20/2025 

Total Compensation Estimator Tool

This position has a working title of Communications Coordinator for the Agency for Health Care Administration. This is independent work managing or coordinating media outreach for the Agency. Primary duties are focused on providing reactive and proactive media outreach. Duties and responsibilities include managing the daily operations and planning the use of resources.

Serves as the Agency’s spokesperson.

Maintains daily call log.

Aids the Deputy Communications Director and Director in gathering responses to media inquiries.

Works with program office staff to develop backgrounds for media inquiries. Responds to media inquiries as needed.

Provides guidance and support to the Agency Management Team.

Drafts public messaging such as media advisories, press releases, and other communications as needed.

This position will serve as the official Single Point of Contact, which is designated to coordinate the provision of auxiliary aids and services to the deaf or hard of hearing.  The position will be responsible for the following:

          1. Collect data on the effectiveness and appropriateness of the auxiliary aid or service provided and the performance of the interpreter provided on the Customer Feedback Form.

          2. Keep records of the appropriate auxiliary aides and services on the Auxiliary Aide/Services Record as each service is provided.

          3. Complete Self Assessment Tool to evaluate AHCA’s operational performance in providing appropriate auxiliary aids and services to deaf or hard of hearing persons and to identify methods to improve the provision of such auxiliary aids and services.

          4. Assist designated AHCA Personnel with any concerns, grievances or complaints raised by deaf or hard of hearing Customers or Companions regarding effective communication as soon as reasonably possible, with a goal of resolving all matters raised while the Customer.

          5. Communicate with ADA/Section 504 Coordinators concerning services to deaf or hard-of- hearing Customers or Companions and summaries of these meetings shall be provided to the Independent Consultant; Manage service records and report the data and any resource and/or training needs to the designated ADA/Section 504 Coordinator (Civil Rights Officer).

This is advance professional work directing employees. Serves as the Agency's representative to Florida's faith-based community, including, but not limited to, serving on various councils, attending meetings and conferences, and forming partnerships to address Agency priorities.

Performs other duties as assigned.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

     •         State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options;

     •         Flexible Spending Accounts;

     •         State of Florida retirement options, including employer contributions;

     •         Generous annual and sick leave benefits;

     •         9 paid holidays a year and 1 Personal Holiday each year;

     •         Career advancement opportunities;

     •         Tuition waiver for courses offered by Florida’s nationally ranked State University System ;

     •         Training and professional development opportunities;

     •         And more!

KNOWLEDGE, SKILLS, AND ABILITIES

•Ability to interpret and apply applicable regulations, policies, procedures and rates pertaining to health care programs.

•Ability to utilize problem-solving techniques.

•Ability to plan, organize and coordinate work activities.

•Ability to communicate effectively verbally and in writing,

•Ability to establish and maintain effective working relationships with others.

•Ability to utilize Microsoft Office Suite.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: JAMIE SKIPPER 850-412-3872

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.