68064927 - SENIOR INFO TECH BUSINESS CONSULTANT / FX TESTING SUPPORT STAFF

Requisition No: 863597 

Agency: Agency for Health Care Administration

Working Title: 68064927 - SENIOR INFO TECH BUSINESS CONSULTANT / FX TESTING SUPPORT STAFF

 Pay Plan: Career Service

Position Number: 68064927 

Salary:  $2,423.08 - $2,692.31 Biweekly 

Posting Closing Date: 11/03/2025 

Total Compensation Estimator Tool

Senior Info Tech Business Consultant / FX Testing Support Staff

Office of FX Program Administration (FXPA)

State of Florida Agency for Health Care Administration

This position is located in Tallahassee, FL or AHCA Field Office locations

Position Overview and Responsibilities

This is a highly responsible professional position within the Office of FX Program Administration (FX).  This position serves as back-up to the TCOE Manager and communicates test information to the FX Enterprise Project Management Office (EPMO) program managers, agency executives and sponsors, internal and external business partners, and the Centers for Medicare and Medicaid Services (CMS) Medicaid Enterprise Systems (MES) liaison during FX Design Development Implement and other agency entities as needed.  This incumbent should be highly organized, have proficient technical, business, communication, and team building skills, and be able to prioritize and shift focus for multiple concurrent projects and activities. This employee must have a clear understanding of how testing fits into the organizational structure i.e., project, program, enterprise; administrative, technical, business systems and services.

An overview of position duties and responsibilities can be found below.

Testing Oversight & Assistance

• Write and execute user acceptance test scripts as assigned. Review and contribute to each vendor’s test plans and any other test-related documents or other assigned deliverables.
• Hire, train, and manage staff augmented team members as TCOE test leads, test analysts, and automation staff, under the direction of the TCOE Manager.
• Ensure compliance of testing objectives, gaining and ensuring understanding of business and contract requirements, assisting module vendors in elaborating all testable requirements to meet the business need; validating testable requirements are elaborated enough, working with SMEs and vendors to document accurately; ensuring that products, applications, and systems are in compliance with established quality standards, and meet customer requirements.

TCOE Communication

• Assist the TCOE Manager in the execution of TCOE meetings with vendors, contractors and Agency staff, including support provided in regular meetings to identify problems and shortfalls and proposes solutions; facilitating the gathering of people for action to lead and complete a project and/or solutions;
• Perform documentation management, including the creation of written reports and presentations and fact-finding research as assigned, being able to adapt to multiple assignments, gather information and present in a consumable and actionable style.

• Ensure websites and dashboards for internal and external stakeholders remain up to date. Create and maintain TCOE staff training material and supplemental material.

Other Duties as Assigned

• Contribute to overall TCOE and FX Program strategy through the performance and completion of other duties and special projects as assigned.

Contact Angie McKenny for more information: 850-412-4812.

Knowledge, Skills, and Abilities

• Strong customer service, communication, coordination, and organizational skills
• Experience with projects in multiple technologies and functions;
• Experience with understanding new business processes and how business needs relate to testable requirements with a new system and across systems
• Ability to adapt quickly to changing priorities and work in a dynamic environment;
• Proficient with Microsoft Visio, Microsoft Project, SharePoint, the Microsoft 365 Office Suite, and ALM tools, preference for Jira
• Ability to work independently as well as in teams in order to meet deadlines;
• Ability to organize data into logical format for presentation in reports, documents, and other written materials;
• Ability to conduct fact finding research, to work independently, plan, organize, and coordinate work assignments;
• Proven communication skills, both written and oral, with technical and non-technical staff, and all levels of management;
• Proficiency in end-user based testing practices with knowledge of SIT, Regression, and User Acceptance Testing
• Must possess the ability to establish and maintain effective working relationships with others;
• Goal oriented action focused, pragmatic and self-disciplined;
• Strong analytical, problem-solving skills;
• Ability to elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, mapping of business processes, use cases, task and workflow analysis;

Minimum Qualifications

• 2+ years of testing experience in a multi-application, cross-functional team environment

Preferences

• Preference will be given to candidates with at least two years of experience directly supervising five or more team members.
• Preference will be given to applicants with these or similar certifications: PMP, certified contract manager, ISTQB Foundation, ISTQB Advanced Test Manager

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

•              Health insurance (i.e., individual and family coverage) to eligible employees

•              Life insurance; $25,000 policy is free plus option to purchase additional life insurance

•              Dental, vision and supplemental insurance

•              State of Florida retirement options, including employer contributions

•              Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida

•              Ability to earn up to 104 hours of sick leave annually

•              Nine paid holidays and 1 personal holiday each year

•              Opportunities for career advancement

•              Tuition waivers (accepted by major Florida Colleges/universities)

•              Student loan forgiveness opportunities (eligibility required)

•              Training opportunities

•              Flexible Spending Accounts

•              Shared Savings Program for select medical services

•              Lower copays for prescription drugs

•              Health and Wellness discounts

For a more complete list of benefits, please visit https://www.mybenefits.myflorida.com/

Message from the Office of Health Care Connections (FX)

Do you want to impact people’s lives with your work? Do you want to be a part of a team that works hard and supports your efforts? Come work at FX!

FX (Florida Health Care Connections), is a transformation to ensure our Agency’s mission of Better Health Care for All Floridians continues for generations to come. Come join us and …

• • Jump into the front end of creating and implementing innovative solutions for Government Healthcare programs;
  • Take part in one of the largest transformation initiatives in Florida’s history and make a lasting impact for millions of people statewide;
  • Enjoy working with a team known for their diligence and collaboration and perceived as a leader among similar programs in the nation;
  • Enjoy benefits offered as a State of Florida employee, including health insurance options; pension and investment retirement plans; and sick and annual leave

Learn more at: https://ahca.myflorida.com/medicaid/florida-health-care-connections-fx

Thank you for your interest!

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.