68065005 - SYSTEMS PROGRAMMING CONSULTANT/INCIDENT ANALYST

Requisition No: 851574 

Agency: Agency for Health Care Administration

Working Title: 68065005 - SYSTEMS PROGRAMMING CONSULTANT/INCIDENT ANALYST

 Pay Plan: Career Service

Position Number: 68065005 

Salary:  $2,942.31 - $3,269.23 biweekly 

Posting Closing Date: 05/05/2025 

Total Compensation Estimator Tool

Systems Programming Consultant / Incident Analyst

Office of FX Program Administration (FXPA)

State of Florida Agency for Health Care Administration

This position is located in Tallahassee, FL or AHCA Field Office locations

Position Overview and Responsibilities

This position serves as the Incident Analyst for the Technical Architecture Unit, in the Office of Florida Health Care Connections (FX) at the Agency for Health Care Administration.  The Incident Analyst is responsible for maintaining the security and integrity of the organization's FX Solution's infrastructure. This role involves implementing, monitoring, and updating security measures to protect sensitive data and systems from unauthorized access, breaches, and other security threats. The Incident Analyst works closely with FX module solution partners, IT teams, and stakeholders to ensure compliance with security policies and regulations, identify vulnerabilities, and respond to security incidents.  This position reports directly to the FX Operations Manager.

Key Responsibilities:

•  Security Management:

         o Implement and manage security measures to protect FX solution IT systems, networks, and data.

         o Configure and maintain security tools such as firewalls, intrusion detection/prevention systems (IDS/IPS), antivirus software, and encryption protocols.

         o Monitor security alerts and logs, identifying potential threats and vulnerabilities.

•  Incident Response:

         o Respond promptly to security incidents, conducting thorough investigations and root cause analysis.

         o Coordinate with the Information Security Manager and solution partners to develop and implement incident response plans.

         o Document and report security incidents, including corrective actions and lessons learned.

•  Compliance and Auditing:

       o   Ensure compliance with relevant security standards and regulations, such as HIPAA, FISMA, NIST, and other industry-specific guidelines.

       o   Assist in preparing for and conducting security audits and assessments.

       o   Maintain up-to-date records of security policies, procedures, and compliance documentation.

•  Vulnerability Management:

       o   Perform regular vulnerability assessments and penetration testing to identify security weaknesses.

       o   Work with solution partners, and IT team to remediate vulnerabilities, applying patches and updates as necessary.

       o   Keep abreast of emerging security threats and recommend appropriate countermeasures.

•  Access Control:

       o   Audit user access to systems and data, ensuring that permissions are granted based on the principle of least privilege.

       o   Monitor and review user access logs, monitoring tools, and audit trails for unauthorized or suspicious activity.

       o   Implement and enforce strong authentication mechanisms, such as multi-factor authentication (MFA).

•  Security Training and Awareness:

       o   Conduct security training sessions for employees to promote awareness of security best practices and policies.

      o    Develop and distribute security awareness materials, such as newsletters, emails, and posters.

      o    Monitor employee compliance with security policies and procedures.

•  System Hardening:

     o     Apply security configurations and hardening measures to servers, workstations, and network devices.

     o     Regularly review and update security settings to protect against evolving threats.

     o     Work with solution partners to ensure security best practices are integrated into system designs and configurations.

•  Documentation:

    o      Maintain comprehensive documentation of security configurations, processes, and incident response procedures.

    o      Update documentation to reflect changes in the security landscape and IT environment.

    o      Ensure that all security-related documentation is accessible and regularly reviewed for accuracy.

Contact Shaun French for more information: 850-412-4835

Knowledge, Skills, and Abilities

•  In-depth knowledge of security tools and technologies (e.g., firewalls, IDS/IPS, SIEM).

•  Experience with vulnerability assessment and penetration testing tools (e.g., Nessus, Metasploit).

•  Familiarity with security standards and frameworks (e.g., NIST, ISO 27001, CIS).

•  Strong understanding of encryption protocols, authentication methods, and access control mechanisms.

•  Excellent problem-solving skills and attention to detail.

•  Ability to work in a fast-paced environment with shifting priorities and deadlines

•  Ability to participate in occasional on-call work to address security incidents or critical vulnerabilities.

•  Knowledge of cloud security best practices and technologies (e.g., AWS, Azure).

•  Strong communication skills and ability to work collaboratively with IT and non-technical stakeholders.

Minimum Qualifications

•  At least 3 years of experience in system security or incident response.

Preferences

•  Preference for candidates with experience conducting vulnerability assessments or penetration testing.

•  Preference for bachelor’s degree in Information Security, Cybersecurity, Computer Science, or a related field.

•  Preference for candidates who hold certifications such as CISSP, CISM, or CEH.

•  Preference for experience in healthcare, government, or other regulated industries.

•  Preference for familiarity with security standards and frameworks such as NIST, ISO 27001, and HIPAA.

Message from the Office of Health Care Connections (FX)

Do you want to impact people’s lives with your work? Do you want to be a part of a team that works hard and supports your efforts? Come work at FX!

FX (Florida Health Care Connections), is a transformation to ensure our Agency’s mission of Better Health Care for All Floridians continues for generations to come. Come join us and …

•  Jump into the front end of creating and implementing innovative solutions for Government Healthcare programs;

•  Take part in one of the largest transformation initiatives in Florida’s history and make a lasting impact for millions of people statewide;

•  Enjoy working with a team known for their diligence and collaboration and perceived as a leader among similar programs in the nation;

•  Enjoy benefits offered as a State of Florida employee, including health insurance options; pension and investment retirement plans; and sick and annual leave

Learn more at: https://ahca.myflorida.com/medicaid/florida-health-care-connections-fx

Thank you for your interest!

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

     •State Group Insurance Coverage Options, including health, life, dental, vision, and other        supplemental insurance options;

     •Flexible Spending Accounts;

     •State of Florida retirement options, including employer contributions;

     •Generous annual and sick leave benefits;

     •9 paid holidays a year and 1 Personal Holiday each year;

     •Career advancement opportunities;

     •Tuition waiver for courses offered by Florida’s nationally ranked State University System ;

     •Training and professional development opportunities;

     •And more!

BACKGROUND SCREENING 

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.