68065010 - SENIOR INFO TECH BUSINESS CONSULTANT/PROJECT MANAGER

Requisition No: 851575 

Agency: Agency for Health Care Administration

Working Title: 68065010 - SENIOR INFO TECH BUSINESS CONSULTANT/PROJECT MANAGER

 Pay Plan: Career Service

Position Number: 68065010 

Salary:  $2,941.45 - $3,268.28 biweekly 

Posting Closing Date: 05/05/2025 

Total Compensation Estimator Tool

Senior Info Tech Business Consultant / Project Manager

Office of FX Program Administration (FXPA)

State of Florida Agency for Health Care Administration

This position is located in Tallahassee, FL or AHCA Field Office locations

Position Overview and Responsibilities

The Project Manager position is within the FX Program Management & Support Unit in the Office of Florida Health Care Connections (FX) in the Agency for Health Care Administration. Responsibilities include managing transition and special projects, providing business analysis and process improvement, and assisting with management of our FX Portfolio. The candidate should be highly organized, task-driven, detail-oriented, and able to timely follow assignments to completion. They must also be a good listener, have strong team building and communication abilities, and be capable of managing multiple projects. This individual should maintain excellent verbal and written communication with upper management to ensure smooth running of all assigned projects.

In addition to the above, the duties and responsibilities for this position are listed below:

•  Manage FX transition and special projects and provide Business Analysis to support FX Program success for projects related to FX Program Administration, Governance and process improvement. This includes coordinating tasks, schedules and resources, ensuring FX and PMI Standards are followed, as well as directing and monitoring of work efforts and performing appropriate communication, escalation and quality review tasks.

• Assist the FX Program Management & Support Manager and the Risk & Issue Manager with coordination of activities on projects supporting the FX Program.

•  Assist with management of our FX Portfolio, FX Projects Calendar, and Meeting Coordination, and Project Web App administration.

•  Provide FX Resource Management reporting, in collaboration with FX Project Managers, to ensure each FX project resource allocation is accurate and adequate for the successful execution and delivery of the FX Project. This includes ensuring the necessary updates are made to the FX Resource Pool, as well as accurate identification, assignment and release of Agency resources in FX Project Schedules.

•  Provide Enterprise Program Management Office (EPgMO) support. This includes interfacing with FX module vendors, the FX Independent Verification and Validation (IV&V) vendor, the Strategic Enterprise Advisory Services (SEAS) vendor, and the Program Support Vendor Services (PSVS) vendor, internal and external project sponsors and stakeholders to support the FX Program. This role also assists in coordinating completion of work with Agency, FX, or third-party vendors to implement the system and process improvements and assure FX data and reporting quality.

•  Engage team members and stakeholders and listen to effectively gather requirements needed to move forward with initiatives or process improvements in a manner that meets stakeholders' needs.

•  Analyze documents, deliverables, work products, process definitions, and other artifacts for accuracy as requested.

Contact Tayna Hand for more information: 850-412-4060

Knowledge, Skills, and Abilities

•  Proficient with Microsoft Project Online.

•  Proficiency in the use of the Microsoft Office Suite.

•  Ability to listen to learn

•  Ability to understand and interpret customers’ problems and requests, document requirements, and develop solutions or propose alternatives.

•  Ability to organize, track, prioritize, and keep a wide array of a team’s tasks on track to completion.

•  Task-driven, detail-oriented, and able to timely follow assignments to completion.

•  Ability to apply business analysis methods and tools to increase efficiency and effectiveness of work efforts. 

•  Strong facilitation and interpersonal skills.

•  Strong organizational, problem-solving, and decision-making skills.

•  Ability to organize data into logical formats for presentation in reports, documents, and other written materials.

•  Ability to establish and maintain effective working relationships with others.

•  Ability to engage stakeholders and listen to effectively gather requirements needed to move forward with initiatives and changes in processes in a manner that meets stakeholders' needs and enhances transitions and successful adoption by all stakeholders.

•  Ability to work independently as well as in teams in order to meet deadlines.

•  Ability to plan, organize, and effectively manage multiple projects and work assignments.

•  Proven communication skills; both written and oral with technical and non-technical staff, all levels of management.

•  Experience with Medicaid systems is a plus.

•  A basic understanding of sound instructional design principles (ADDIE, SAM, Kirkpatrick, Keller) and the proper utilization of technology to enhance training delivery is a plus.

•  Bachelor's degree in instructional design or related field, or near completion of master's degree with equivalent training and experience is a plus.

Minimum Qualifications

•  Three (3) years of experience managing Information Technology or similar projects.

•  Two (2) years of experience managing process improvement initiatives.

Preferences

•  Preference for candidates certified as a Project Management Professional (PMP).

Message from the Office of Health Care Connections (FX)

Do you want to impact people’s lives with your work? Do you want to be a part of a team that works hard and supports your efforts? Come work at FX!

FX (Florida Health Care Connections), is a transformation to ensure our Agency’s mission of Better Health Care for All Floridians continues for generations to come. Come join us and …

•  Jump into the front end of creating and implementing innovative solutions for Government Healthcare programs;

•  Take part in one of the largest transformation initiatives in Florida’s history and make a lasting impact for millions of people statewide;

•  Enjoy working with a team known for their diligence and collaboration and perceived as a leader among similar programs in the nation;

•  Enjoy benefits offered as a State of Florida employee, including health insurance options; pension and investment retirement plans; and sick and annual leave

Learn more at: https://ahca.myflorida.com/medicaid/florida-health-care-connections-fx

Thank you for your interest!

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

     •State Group Insurance Coverage Options, including health, life, dental, vision, and other        supplemental insurance options;

     •Flexible Spending Accounts;

     •State of Florida retirement options, including employer contributions;

     •Generous annual and sick leave benefits;

     •9 paid holidays a year and 1 Personal Holiday each year;

     •Career advancement opportunities;

     •Tuition waiver for courses offered by Florida’s nationally ranked State University System ;

     •Training and professional development opportunities;

     •And more!

BACKGROUND SCREENING 

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.