68065014 - SYSTEMS PROGRAMMING CONSULTANT / FX TCOE TRAINING & COMMS. COORDINATOR

Systems Programming Consultant /

FX Testing Center of Excellence (TCOE) Training & Communication Coordinator

Office of Health Care Connections (FX)

State of Florida Agency for Health Care Administration

This position is located in Tallahassee, FL

Position Overview and Responsibilities

This is a highly responsible professional position within the Office of FX Program Administration (FX).  This position serves as the FX Testing Center of Excellence (TCOE) Hiring and Training Manager and Communication Lead.  This position supports the modernization of Florida's Medicaid Management Information Systems. This incumbent should be highly organized, have proficient management, training, technical, business, communication, and team building skills. This employee must have a clear understanding of how testing fits into the organizational structure i.e., project, program, enterprise; administrative, technical, business systems and services.

Serves as back-up to the TCOE Manager and communicates test information to the FX Enterprise Project Management Office (EPMO) program managers, agency executives and sponsors, internal and external business partners, and the Centers for Medicare and Medicaid Services (CMS) Medicaid Enterprise Systems (MES) liaison during FX Design Development Implement and other agency entities as needed.

• Hire, train, and manage staff augmented team members as TCOE test leads, test analysts, and automation staff, under the direction of the TCOE Manager

• Manage TCOE Communication activities and ensure websites and dashboards for internal and external stakeholders remain up to date

• Create and maintain TCOE staff training and supplemental materials

• Participate in the FX Project Meetings to provide oversight and guidance for TCOE activities

• Ensure testing-related contractual obligations are satisfied, specifically tracking, reviewing, and providing feedback of timely and high-quality delivery of plans, services, and activities required of vendors

• Perform and complete other duties and special projects as assigned

This position is located at the FX Headquarters Office, in Tallahassee, FL, where the incumbent will be expected to work.

Knowledge, Skills, and Abilities

• Proficient with Microsoft Visio, Microsoft Project, SharePoint, the Microsoft 365 Office Suite, and ALM tools, preference for Jira
• Ability to work independently as well as in teams in order to meet deadlines;
• Ability to organize data into logical format for presentation in reports, documents, and other written materials;
• Ability to conduct fact finding research, to work independently, plan, organize, and coordinate work assignments;
• Proven communication skills, both written and oral, with technical and non-technical staff, and all levels of management;
• Previous experience hiring and managing staff;
• Must possess the ability to establish and maintain effective working relationships with others;
• Goal oriented action focused, pragmatic and self-disciplined;
• Strong analytical, problem-solving skills;
• Experience with projects in multiple technologies and functions;
• Ability to adapt quickly to changing priorities and work in a dynamic environment;
• Ability to travel, with or without accommodations

Minimum Qualifications

• At least 2 years of managerial experience for a team of at least five (5) direct reports
• At least 2 years of training experience
• At least 2 years of test experience in a multi-application, cross-functional team environment

Preferences

• Preference will be given to applicants with communications experience
• Preference will be given to applicants with these or similar certifications: PMP, certified contract manager, ISTQB Foundation, ISTQB Advanced Test Manager

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

      •         State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options;

     •         Flexible Spending Accounts;

     •         State of Florida retirement options, including employer contributions;

     •         Generous annual and sick leave benefits;

     •         9 paid holidays a year and 1 Personal Holiday each year;

     •         Career advancement opportunities;

     •         Tuition waiver for courses offered by Florida’s nationally ranked State University System ;

     •         Training and professional development opportunities;

     •         And more!

Contact: Erica Wilson 850-412-4732

Message from the Office of Health Care Connections (FX)

Do you want to impact people’s lives with your work? Do you want to be a part of a team that works hard and supports your efforts? Come work at FX!

FX (Florida Health Care Connections), is a transformation to ensure our Agency’s mission of Better Health Care for All Floridians continues for generations to come. Come join us and …

• Jump into the front end of creating and implementing innovative solutions for Government Healthcare programs;
• Take part in one of the largest transformation initiatives in Florida’s history and make a lasting impact for millions of people statewide;
• Enjoy working with a team known for their diligence and collaboration and perceived as a leader among similar programs in the nation;
• Enjoy benefits offered as a State of Florida employee, including health insurance options; pension and investment retirement plans; and sick and annual leave

Learn more at: https://ahca.myflorida.com/medicaid/florida-health-care-connections-fx

Thank you for your interest!

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.