Share this Job


Date:  Sep 29, 2022


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 689949 

Agency: Economic Opportunity

Working Title: 689949 - GOVERNMENT OPERATIONS CONSULTANT II - 40033019

Position Number: 40033019 

Salary:  $40,739.82 - $50,000.00 

Posting Closing Date: 10/06/2022 


POSITION LOCATION: Tallahassee, FL (relocation benefits are not available for this position)


Multiple Hires


Our Organization and Mission:

The Florida Department of Economic Opportunity (DEO) works across the state to support Florida’s economy, robust and talented workforce and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters.


In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at DEO that fit their skill sets.


The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)


Let DEO’s mission become yours. To find out more about us, click on the link :


The Work You Will Do:

The Government Operations Consultant II (Workforce Programs Consultant) is a member of the Policy and Guidance Unit within the Division of Workforce Services, Bureau of One-Stop and Program Support.


This position provides policy direction, guidance, training, and technical assistance to Local Workforce Development Boards (LWDBs) and one-stop delivery partners for assigned workforce development programs.  The incumbent may be assigned to:

  • One or more of the following workforce development programs: Wagner-Peyser, Workforce Innovation and Opportunity Act (WIOA), or Reemployment Services and Eligibility Assessment; and/or
  • Local Workforce Development Area and Board Governance.


Additionally, the position identifies areas of opportunity, as well as promising and best practices, makes recommendations to management on improving and creating efficiencies for assigned workforce program(s), and provides recommendations regarding program structure and service delivery strategies for use by LWDBs and the one-stop delivery system.


We are seeking a candidate who has excellent writing, training, and customer service skills, works well independently, and is a meaningful contributor in a team environment. Additionally, we are seeking a candidate who is skilled in researching and troubleshooting issues and is able to professionally speak and correspond with members of management, job seekers, employers and LWDB leadership. Excellent organizational skills and project/deadline tracking skills are also essential.


The Difference You Will Make:

DEO is a fast-paced work environment in which critical thinking and prioritizing are a must. You will play a critical role in overseeing and providing guidance for the local operation of assigned workforce development programs.


How You Will Grow:

DEO encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance with DEO’s Vision and Mission, the employee:

  • Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
  • Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
  • Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
  • Works collaboratively to optimize the effectiveness of DEO's available resources and tools.
  • Uses knowledge acquired through education, training, or experience to complete tasks.


These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.  


In this position, a position-specific training plan will be created to guide you through learning the requirements necessary to support your assigned programs. In addition to the knowledge gained in your training plan, you will use your skill and insight to work across multiple programs to increase your programmatic knowledge. 


Where You Will Work:   

Tallahassee is Florida’s Capital City and continues to grow attracting development and new business. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  DEO is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the Capitol. Each spring, the legislative session opens and people pour in to see the State perform its business. So regardless of what brought you here, being here will guarantee you an experience vibrant with entertainment, culture and delight. Tallahassee is:

  • Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music and natural resources ( )
  • Home to major college campuses, Florida State University(FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
  • Approximately 22 miles from the nearest beach ( )
  • Within a state having no state income tax for residents of Florida



* State Group Insurance coverage options+                                                       * Retirement plan options, including employer

   (health, life, dental, vision, and other supplemental options)                             contributions (FYI, please click

* Nine paid holidays and a Personal Holiday each year                                     * Annual and Sick Leave Benefits

* Student Loan Forgiveness Program (Eligibility required)                                 * Flexible Spending Accounts  

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)           * Ongoing comprehensive training provided             

* Career Growth                                                                                                 * Highly skilled, professional environment                 


For a more complete list of benefits, visit

  • We care about the success of our employees.
  • We care about the success of our clients.
  • We are always improving our technology, our tools, our customer’s experiences and ourselves.
  • A rewarding experience for reliable, compassionate and professional employees.



$40,739.82 - $50,000


Your Specific Responsibilities:

  • Provides policy direction, guidance and technical assistance for assigned workforce programs which includes the development of appropriate training materials and providing the training as needed.
  • Researches and analyzes federal and state laws, statutes, regulations, and other governing authorities to develop, review and update workforce-related programmatic policies, procedures, guidelines, and state and local plans.  Evaluates the impact of statutes, regulations, and governing authorities on workforce program operations, identifies potential problems or issues, and recommends appropriate action to management. 
  • Provides guidance and assistance to agency management, program administrator and staff in the management and operation of programs and responsibilities. Consults with management on the development and implementation of training and technical assistance to improve workforce program outcomes.
  • Investigates, assesses, analyzes, and makes recommendation(s) to resolve issues and problems presented by management staff.  Consults with staff members to develop solutions for programmatic operational problems.
  • Participates in quality assurance/programmatic monitoring reviews, assists with or prepares reports, and follows up on findings and areas of concern. Makes recommendations for updating quality assurance/programmtic monitoring tools, as needed. Participates in data validation on site reviews, as needed.


Required Knowledge, Skills, and Abilities:

  • Knowledge of the methods of data collection and analysis.
  • Ability to organize data and information into logical format for presentation in reports, documents, and other written materials.
  • Ability to utilize problem solving techniques.



As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.  



  • Duties and responsibilities of this position must be performed at the official work site of the Department.
  • Some travel is required; approximately 10-15%.



  • Bachelor’s degree from an accredited college or university or four years of equivalent work experience that is relevant to this position.
  • Experience providing direction, guidance and technical assistance for workforce programs or other state or federally funded programs.
  • Experience researching federal and state statutes, regulations, and other governing authorities in a professional or academic setting.
  • Experience providing training to external audiences for a state or federally funded program.
  • Business writing experience in a professional or academic setting.



The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee