792030-DEO-Working Title: Systems Administrator- SENIOR INFO TECH BUSINESS CONSULTANT - 40053045

Requisition No: 792030 

Agency: Economic Opportunity

Working Title: 792030-DEO-Working Title: Systems Administrator- SENIOR INFO TECH BUSINESS CONSULTANT - 40053045

Position Number: 40053045 

Salary:  $55,000 - $65,000 

Posting Closing Date: 03/31/2023 

Our Organization and Mission:

The Florida Department of Economic Opportunity (DEO) works across the state to support Florida’s economy, robust and talented workforce and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at DEO that fit their skill sets.

The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let DEO’s mission become yours. To find out more about us, click on the link : http://www.floridajobs.org/

The Work You Will Do:

This position serves as a Systems Administrator position in the Division of Information Technology (IT). This position is part of a team responsible for system administration of Microsoft Windows Server 2016 and later.  These activities include technical strategy, technical analysis, and support of staff in executing, testing and rolling-out solutions. The core functions include:

• Analyzes system logs and identifies potential issues with computer systems.
• Performs routine daily maintenance on Windows and Linux servers.
• Monitors systems for potential issues and optimum performance.
• Applies operating system updates, patches, and configuration changes.
• Adds, removes, or updates user account information, resetting passwords, etc.

The Difference You Will Make:

DEO is a fast-paced work environment in which critical thinking and commitment to serving the citizens of Florida is a vital to the Agency’s vision. As a member of the Division of Information Technology, you will help to support the Agency goals through providing affordable, reliable, effective, and secure technology services.

How You Will Grow:

DEO encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance with DEO’s Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of DEO's available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

The Division of Information Technology provides its staff with access to resources and trainings provided by the following:

• Pluralsight
• CBT Nuggets
• LinkedIn Learning
• O’Reilly
• Gartner
• Microsoft

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.   

Where You Will Work:   

This position will allow for up to100% percent remote working or allow working onsite in one of the Tallahassee offices, if preferred. Florida residents will be given preference.

WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!

* State Group Insurance coverage options+                                               * Retirement plan options, including employer

   (health, life, dental, vision, and other supplemental options)                    contributions (FYI, please click www.myfrs.com)

* Nine paid holidays and a Personal Holiday each year                              * Annual and Sick Leave Benefits

* Student Loan Forgiveness Program (Eligibility required)                          * Flexible Spending Accounts          

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)    * Ongoing comprehensive training provided             

* Career Growth                                                                                           * Highly skilled, professional environment                 

+For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Pay:

$55,000 - $65,000 Annually                    

Your Specific Responsibilities:

• Analyzes system logs and identifies potential issues with computer systems.
• Performs routine audits of systems hardware and software.
• Performs routine daily maintenance on Windows and Linux servers.
• Maintains system standards to ensure operational requirements, quality requirements, security requirements, and design constraints are addressed.
• Document and maintain environment specifications, support procedures, and other system-related information.
• Monitors systems for potential issues and optimum performance.
• Applies operating system updates, patches, and configuration changes.
• Verifies stability, interoperability, portability, security, or scalability of system changes.
• Installs and configures new hardware and software.
• Adds, removes, or updates user account information, resetting passwords, etc.
• Answers technical queries and assists users.
• Troubleshoots any reported problems and recommends appropriate solution.
• Works in a team environment.
• Performs duties related to System Center Configuration Manager (SCCM) Administration.
• Performs security vulnerability remediation.
• Manages multiple tasks and small projects as well as service requests and incident resolution.
• May guide or provide work direction to technical staff, contract staff, and/or OPS staff.
• May act as team/technical lead or perform coordination of project tasks.
• Performs records requests per agency guidelines.
• Adheres to policies, procedures, and ITSM practices.
• Performs other duties as assigned by the team supervisor.

Required Knowledge, Skills, and Abilities:

• Skilled in the administration of Microsoft Server 2012 and later operating systems.
• Proficient in Microsoft Active Directory administration.
• Ability to perform server patching, updates, builds, and configuration changes.
• Proficient knowledge of MS IIS, .NET framework, and software/ code deployment.
• Knowledge of PowerShell.
• Knowledge of backup and restore procedures.
• Knowledgeable in IT service continuity and disaster recovery.
• Knowledge of virtualization technology, including Hyper-V and VMWare

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.  

Minimum:

• This position requires off-hours, on-call, and weekend rotation support.
• Minimum one-year experience in administration of Microsoft Server 2012 or later, and Active Directory.

Preferred:

• Experience with system administration in Microsoft O365, Windows Server 2016 and later, and patch management/vulnerability remediation.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.