79901153 - OPS REGULATORY SPECIALIST

Requisition No: 869526 

Agency: Business and Professional Regulations

Working Title: 79901153 - OPS REGULATORY SPECIALIST

 Pay Plan: Temp

Position Number: 79901153 

Salary:  $15.00 - $19.00 PER HOUR 

Posting Closing Date: 02/18/2026 

Total Compensation Estimator Tool

DIVISION OF DRUGS, DEVICES, AND COSMETICS

POSITION TITLE: OPS REGULATORY SPECIALIST I

Hiring Salary $15.00 - $19.00 per hour 

*OPS POSITION*

OPEN COMPETITIVE

 
***Applicants must complete all fields in the Candidate Profile.  Work history, hours worked, and formal education are required to qualify for this position.  Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information. *** 

Our Organization and Mission:

License efficiently. Regulate fairly. Florida counts on DBPR to ensure a lot of important matters are handled well. They range from the safety of food service to the integrity of real estate transactions, the standards of racing to the transparency of condominium governance, and of course, the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently.  Our stakeholders include these professionals and their customers alike.

Under the direction of Secretary Melanie Griffin, the agency oversees many of Florida’s professions and industries in the areas above, and many more which can be seen on our website: http://www.myfloridalicense.com/DBPR.

The Work You Will Do:

The incumbent in this position performs professional work handling complex regulatory activities of the Drugs, Devices, & Cosmetic Program.

Your Specific Responsibilities:

Reviews, evaluates, and processes Chapter 499 applications and recommends approval or denial of applications from persons submitting applications under the Florida Drug and Cosmetic Act. This involves reviewing and analyzing the application, laws, rules, correspondence, reports, etc. to arrive at a recommendation for permitting. This includes processing change of address and name change applications, processing voluntary relinquishments and closures, processing change in Designated Qualifying Practitioner applications, completing license verifications, assigning cash, identifying overpayments for refund, and maintaining a tracking system of the activity for all applications pending decision. Accurately enters all required data into the licensing and imaging system. Includes importing documents to OnBase and accurately indexing the documents.

Communicates on a daily basis with the public, department officials, other state agencies and the private sector both verbally and in writing regarding permitting requirements and authorized activity under the Florida Drug and Cosmetic Act. Assist with responding to the division’s Tier-N email box.

Assist the Regulatory Supervisor with special projects and assignments, including refund applications, unassigned cash, tracking inspection assignments, and providing status update on applications.

Performs other duties as assigned and backs up comparable position in the Drugs, Devices, & Cosmetic Program, which includes answering the Division’s main telephone when needed, and assisting with the review of initial HCCE applications when needed 

Knowledge, Skills, and Abilities

Knowledge of Florida Statutes and Board and Department rules governing licensure of professionals in Florida.

Knowledge of method of data collection.

Ability to understand and apply applicable laws, rules, regulations, policies and procedures.

Ability to work independently.

Ability to plan, organize and coordinate work assignments.

Ability to utilize problem solving techniques.

Ability to communicate effectively, verbally and in writing.

Ability to maintain confidentiality.

Ability to establish and maintain effective working relationship with others.

Minimum Requirements:

• One (1) year of customer service experience.
• Working knowledge of MS Office Suite (i.e. Word, Excel, and Outlook).

Preferred Requirements:

• Experience processing business license/permit applications.

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

NOTE: This position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.  

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: http://www.sss.gov.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.