812576-Commerce-INFORMATION TECHNOLOGY ANALYST - 40034242

Requisition No: 812576 

Agency: Commerce

Working Title: 812576-Commerce-INFORMATION TECHNOLOGY ANALYST - 40034242

Position Number: 40034242 

Salary:  $40,500 - $50,000 

Posting Closing Date: 10/02/2023 

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

The Information Technology Analyst is a member of the Reemployment Assistance Application Development team of the Division of Information Technology.  This position is responsible for performing functional testing of application development enhancements, maintenance, modifications, and/or fixes that the Department plans to deploy.

The incumbent will be responsible for evaluating user requirements, procedures, and problems to automate or improve existing systems as well as review computer capabilities and process workflows.

Additionally, the incumbent will be required to plan, communicate, estimate work effort, task out to create assignments, and work collaboratively with others.

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and commitment to serving the citizens of Florida is vital to the Agency’s vision. As a member of the Division of Information Technology, you will help to support the Agency goals through providing affordable, reliable, effective, and secure technology services.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

The Division of Information Technology provides its staff with access to resources and trainings provided by the following:

• Pluralsight
• CBT Nuggets
• LinkedIn Learning
• O’Reilly
• Gartner
• Microsoft

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.  

Where You Will Work:   

This position requires both remote and onsite work or if preferred 100% onsite work.

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you a unique experience, professional growth, entertainment, and culture. Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

* We care about the success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

Pay: $40,500 – $50,000

Your Specific Responsibilities:

• Log, track and test defects using the required application development tools and software
• Create and maintain manual and automated test scripts
• Document defect, test scripts, and testing outcomes
• Perform automated and manual testing of system
• Collaborate with developers, Subject Matter Experts (SMEs), and other users to refine and deliver requirements in a timely manner
• Participate in meetings to plan, develop, and implement customer applications
• Review and analyze business and technical requirements
• Develop and maintain process mapping documentation to test procedures, and identify quality standards
• Perform other duties and responsibilities as assigned

Required Knowledge, Skills, and Abilities:

• Ability to translate business requirements into test scenarios
• Ability to communicate technical information
• Ability to understand technology and its users in solving problems
• Ability to communicate effectively verbally and in writing
• Ability to identify, assess, and solve issues/problems using problem solving best practices
• Ability to simplify complex concepts, processes and workflows into understandable documents (written or graphical)
• Ability to coordinate and collaborate with cross-functional teams
• Ability to understand the dataflow, data model, and data dictionary associated with application
• Ability to work independently
• Knowledgeable in Microsoft Office (Excel, Word, Visio, PowerPoint, etc.)
• Knowledgeable in Team Foundation Server (TFS)
• Knowledgeable of MF Application Lifecycle Management (ALM)
• Knowledgeable of MF Unified Functional Testing (UFT)
• Knowledgeable in relational databases and SQL application
• Knowledgeable in application development methodologies and best practices including Waterfall and Agile/Scrum
• Excellent computer technical skills
• Excellent research and organizational skills

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Preferred:

• A high school diploma or its equivalent is required.  Preference will be given to applicants with a bachelor’s degree or at least four years of professional Information Technology experience.
• At least one year of automated, unit, regression, or performance testing experience
• VB or C# experience
• SQL query experience

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.