833641-SENIOR BENEFITS ANALYST - SES - 40034215

Requisition No: 833641 

Agency: Commerce

Working Title: 833641-SENIOR BENEFITS ANALYST - SES - 40034215

 Pay Plan: SES

Position Number: 40034215 

Salary:  $50,000.00-$60, 000.00 

Posting Closing Date: 11/28/2024 

Total Compensation Estimator Tool

JOB TYPE:    FULL TIME /   SES
POSITION LOCATION:      Tallahassee, FL (relocation benefits are not available for this position) 

Senior Benefits Analyst – SES
This position will be used for multiple vacancies.

OPEN COMPETITIVE

www.floridajobs.org/

Your Specific Responsibilities:

Supervisory employees are those who spend the majority of their time*communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and who have the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors. Section 110.205(2)(w), F.S.

Directs and randomly reviews and evaluates subunit work to determine if all work is compliant with established standards.  Responds to inquiries from customers specific to assigned work processes. Responsible for authorization of leave and attendance records.  Directs and prepares, writes, and utilizes new hire packages, position descriptions, performance appraisals, and procedural changes due to changes in the work of the unit, the Reemployment Assistance Law, and/or Code of Regulations.

Directs, plans, and organizes the activities of a professional staff engaged in an area of the reemployment assistance program.  Selects and makes recommendations regarding hiring, dismissal, promotions, transfers, and other personnel actions affecting section staff.  Determines criteria for staff needs, requisitions office equipment and other physical assets needed to ensure an efficient operation.  Prepares and ensures uniformity of policies, instructions, directives, performance appraisals and other procedures for the section.

Reviews legislative proposals and enacted bills, Federal Department of Labor program letters, draft language, and any other published guidance regarding changes in the RA Law, regulations, policies, and procedures relative to their conformity to federal mandates, laws, and regulations and their possible effect on the reemployment assistance program and/or the Benefit Payment Control Section.  Interprets the Florida Reemployment Assistance Law and Administrative Rules and directs the preparation of letters regarding these interpretations.  

Works with representatives from all program areas, as needed to resolve issues relating to the reemployment assistance program.  Identifies and analyzes problem areas and recommends any changes needed to improve and streamline existing procedures.  Provides process improvement leadership.

Attends, conducts, organizes and participates in workshops, studies, conferences, staff meetings, and reviews pertaining to the quantity of work performed in specialized program areas.

Conduct research; provide expertise in the planning, analysis, design, development and implementation in multiple environments with multiple contract vendors of the new RA Claims & Benefits System.

Work directly with vendor business systems analysts, designers and developers to ensure business requirements are fully integrated into the new system and are traceable to the Requirements Design Document.  Work with vendor testing analysts to ensure test scripts validate requirements.

Provide analysis and evaluation of design data of vendor design team and participate in test sessions with Department personnel to validate the systems meets requirements.

Acts in the absence and under the direction of the Benefits Services Consultant of Program Development and Support in administering Change Request Triage, Training developments, and RECONNECT development.

Required Knowledge, Skills, and Abilities:

• Knowledge of the principles and practices of management and supervision.
• Knowledge of reemployment assistance law, rules, policies, and procedures.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of basic public relations principles.
• Ability to supervise people.
• Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to understand and apply applicable rules, policies, and procedures.
• Ability to assess budgetary needs.
• Ability to formulate policies and procedures.
• Ability to collect and analyze data.
• Ability to conduct training sessions.
• Ability to deal with the public in a courteous, tactful and effective manner.
• Ability to prepare reports. 
• Ability to work independently.
• Ability to solve problems and make decisions.
• Ability to travel.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Minimum:

• Duties and responsibilities of this position must be performed at the official work site of the Department.
• Travel may be required to travel.

Preferred:

• Have at least three (3) years of reemployment assistance or workforce program experience.

• Have experience working with Service Now.
• Have supervisory experience.

Pay:

$50,000 – $60,000 – Annually

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:        

The Senior Benefits Analysts-SES is a member of the Quality Assurance-Program Development team of the Division of Workforce Services/Reemployment Assurance.

The incumbent of this position directs and administers highly technical reemployment assistance (RA) program functions.  This is a highly responsible position requiring extensive knowledge of the Reemployment Assistance Law and department procedures relating to the RA program.  The person in this position is responsible for providing instructions and taking necessary actions.  The performance of these functions and their coordination is centralized for consistency and efficiency of operations.  This is complex professional work requiring not only extensive knowledge of the Reemployment Assistance Law, regulations, policies, and procedures, but also the ability to plan, organize, coordinate and direct work assignments, and work cooperatively with others.

The Difference You Will Make:

You will assist in helping the agency ensure program integrity and assisting qualified Floridians who are out of work through no fault of their own.  Your knowledge and skills will be utilized to help our citizens.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

*  State Group Insurance coverage options+
 (health, life, dental, vision, and other supplemental option)

*  Retirement plan options, including employer contributions (www.myfrs.com)

*  Nine paid holidays and a Personal Holiday each year

*  Annual and Sick Leave Benefits

*  Student Loan Forgiveness Program (Eligibility required)

*  Flexible Spending Accounts

*  Tuition Fee Waivers (Accepted by major Florida colleges/universities)

*  Ongoing comprehensive training provided

*  Career Growth      

*  Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.