840416 - GOVERNMENT OPERATIONS CONSULTANT III - 40044012

Requisition No: 840416 

Agency: Commerce

Working Title: 840416 - GOVERNMENT OPERATIONS CONSULTANT III - 40044012

 Pay Plan: Career Service

Position Number: 40044012 

Salary:  $60,000 - $65,000 

Posting Closing Date: 11/01/2024 

Total Compensation Estimator Tool

JOB TYPE:    FULL TIME / Career Service
POSITION LOCATION:      Tallahassee, FL (relocation benefits are not available for this position) 

Government Operations Consultant III – Pending Classification
This position will be used for multiple vacancies.

INTERNAL AGENCY

www.floridajobs.org/

Your Specific Responsibilities:

This position serves as a Government Operations Consultant III within the Bureau of One-Stop and Program Support, Employ Florida (EF) Administration unit. This Government Operations Consultant III will be responsible for the administration, maintenance, and enhancement of the Employ Florida application. The incumbent will coordinate with Department staff to provide information and reports to other government agencies and administrative entities.  This position will provide training and technical assistance and writing guidance for workforce programs. This position will provide direction, input/feedback and implementation of system functions, content, and enhancements for the new system. The incumbent will be responsible for coordinating and directing Department resources in their input/feedback and other duties associated with the project and in working with the selected vendor.

  The following duties are included in this code:

• Create, manage, and update administrative accounts in the Employ Florida (EF) application. 

• Review, approve, and respond to service requests submitted to the Online Project Communication system.

• Assist in the formulation and implementation of federal and state mandated changes, enhancements, and refinements to workforce program reporting systems.

• Establish and maintain an on-going working relationship with partners and customers to ensure delivery of quality products with regard to supporting system enhancements and workforce programs.
• Coordinate the development and implementation of system modules supporting the web-based applications of EF relative to workforce programs to include application design and testing, instituting change control procedures, coordinating communication between agencies and workforce partners, and prioritizing changes.
• Participate in Data Validation procedures related to the Employ Florida.

Required Knowledge, Skills, and Abilities:

• Knowledge of the methods of data collection and analysis. 
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to utilize problem solving techniques.
• Working knowledge of Microsoft Office
• Working knowledge of Wagner-Peyser (WP), Workforce Innovation and Opportunity Act (WIOA), Welfare Transition (WT), Supplemental Nutrition Assistance Program (SNAP), Migrant Seasonal Farm Worker (MSFW) and Trade Adjustment Act (TAA) programs.
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Minimum:

• Duties and responsibilities of this position must be performed at the official work site of the Department.
• Travel may be required and must provide own transportation.

Preferred:

• Bachelor’s degree from an accredited college or university or two years of equivalent work experience in workforce services applications/systems.
• Working knowledge of Employ Florida, the online portal to virtual job-matching and many other workforce resources.
• Working knowledge of researching and analyzing statutory, regulatory and programmatic sources related to state or federal programs.

Pay:

$60,000 – $65,000 annually

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:        

The Government Operations Consultant III is a member of the Employ Florida (EF) Administration unit within the Division of Workforce Services, Bureau of One-Stop and Program Support. This position will be responsible for the administration, maintenance, and enhancement of the Employ Florida application. The incumbent will coordinate with Department staff to provide information and reports to other government agencies and administrative entities.  This position will provide training and technical assistance and writing guidance for workforce programs. This position will provide direction, input/feedback and implementation of system functions, content, and enhancements for the new system. The incumbent will be responsible for coordinating and directing Department resources in their input/feedback and other duties associated with the project and in working with the selected vendor.

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

Systematic, on-going monitoring and oversight plays a critical role in meeting FloridaCommerce’s vision by ensuring a return on investment, system and program accountability, and continuous improvement through monitoring of the state’s workforce programs. You will play a critical role in ensuring program outcomes and standards meet the objectives of federal and state law while improving on the way we do business through both onsite and remote monitoring. You will also assist in helping Floridians obtain needed resources to become self-sufficient in an effective and efficient manner by ensuring local board processes and procedures comport with applicable federal and state law.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:      

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

*  State Group Insurance coverage options+
 (health, life, dental, vision, and other supplemental option)

*  Retirement plan options, including employer contributions (www.myfrs.com)

*  Nine paid holidays and a Personal Holiday each year

*  Annual and Sick Leave Benefits

*  Student Loan Forgiveness Program (Eligibility required)

*  Flexible Spending Accounts

*  Tuition Fee Waivers (Accepted by major Florida colleges/universities)

*  Ongoing comprehensive training provided

*  Career Growth      

*  Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.