841837-GOVERNMENT OPERATIONS CONSULTANT II - 40031106

Requisition No: 841837 

Agency: Commerce

Working Title: 841837-GOVERNMENT OPERATIONS CONSULTANT II - 40031106

 Pay Plan: Career Service

Position Number: 40031106 

Salary:  $44,060.16 - $46,737.60 

Posting Closing Date: 12/04/2024 

Total Compensation Estimator Tool

JOB TYPE:    FULL TIME /      CS

POSITION LOCATION:      Tallahassee, FL (relocation benefits are not available for this position) 

Government Operations Consultant II

OPEN COMPETITIVE

www.floridajobs.org/

Your Specific Responsibilities:

This is a highly responsible position performing internal security functions for the Bureau of Reemployment Assistance (RA) Operations, Division of Workforce Services, FloridaCommerce.  Under the limited supervision of the Program Development and Support Section Supervisor, this position is responsible for data validation activities, security access, conducting audits and reviews, and evaluating the Florida Department of Reemployment Assistance compliance with federal Reemployment Assistance regulations, federal performance standards, state laws, and contractual access measurements.  Responsible for performing security functions, which includes planning, coordinating, developing, implementing, and maintaining an internal security program within the Bureau. Internal Security Unit (ISU) also evaluates the effectiveness of policies, procedures and internal controls used to protect information, computing systems, and applications used in providing Reemployment Assistance services. 

Determines work practices and operational problems affecting security and performs system reviews of the State's Reemployment Assistance operational internal controls designed to detect and prevent fraud, minimize errors, promote operational efficiencies and achieve compliance with established policies.  Advises FloridaCommerce and RA management on corrective actions to potential problems and concerns relating to area of responsibility performance, issues, and problems.

Conducts internal audits and reviews Division policies, procedures, and computer systems, maintaining data to evaluate the effectiveness of internal controls used to protect Division data, detect, and prevent internal abuse, identify security anomalies, and prevent fraud and abuse using National Institute of Standards and Technology (NIST) and any other federal and state statutes, rules and regulations and agreement/contractual security standards per 20 CFR 603.  Composes and edits findings for senior management approval and follows up on corrective actions taken to ensure the integrity of information and information resources. Evaluates system usage of staff of FloridaCommerce relative to the Reemployment Assistance Program to determine whether performance meets federal and state quality standards by conducting on site quality reviews of the Reemployment Assistance adjudication and claims processes and make process improvement recommendations. 

Assists with developing methodology to be used in reviewing and evaluating processes, analyzing data, defining problems, and developing models to arrive at solutions.  Coordinates with agency sections in establishing procedures to be used in obtaining statistical data for evaluations.  Provides analysis of outcomes, determines trends and makes recommendations for corrective actions, when appropriate.

Monitors corrective actions implemented to ensure mitigation strategies are effective and in compliance with federal and state statutes, policies, rules, and standards. Advises RA management on potential problems and concerns relating to area of responsibility performance, issues, concerns, and problems. Works with FloridaCommerce’s Information Technology (IT) Operations to establish, approve and maintain user computer systems and applications access privileges, user security group profiles, and monitors and manages user access privileges.

Responsible for administering the internal security of Division of Workforce Services (DWS) Reemployment Assistance (RA) Labor Market Statistics (LMS) and One Stop & Program Support (OSPS) program operations. Also, monitoring DWS systems access privileges and external systems used by DWS, including RECONNECT, EF, OSST, SUNTAX, FWIPRS, DAVID (HSMV), FTI, SSA and NDNH. Establishing and managing internal DWS security policies and procedures for users’ access DWS owned or controlled systems and user groups and managing the DWS security awareness and training program. Has management oversight of the DWS security incident reporting process for internal users by participating in audits and investigations of fraud and abuse. Identifies security weaknesses and recommending mitigation strategies to senior management. Facilitates security systems risk assessments to identify potential threats, risks, weaknesses, and vulnerabilities in DWS programs and participating, as requested, in developing solutions to address risks. Recommends improvements in operations to senior management. Conducts audits and reviews of systems access privileges and facilitating the conduction of the same with third party organizations. Monitors computer security access privileges and procedures and working through third party security officers to complete similar requirements within their own organizations. Trains security officers in fulfilling their security officer roles, duties, and responsibilities.

Serves as RA internal security liaison with Federal, State, Local Workforce Development Boards (LWDBs) and other partners on Workforce systems security access issues; helps resolve technical issues and communicates systems issues to statewide users; represents the Division as part of the Department’s Computer Security Incident Response Team (CSIRT).

Required Knowledge, Skills, and Abilities:

• Ability to conduct fact-finding research, plan, organize and coordinate multiple work assignments and activities simultaneously.
• Ability to understand and accurately apply applicable statutes, rules, regulations, policies, procedures, and contractual standards relating to position activities.
• Knowledge of federal and state workforce programs, systems, NIST security standards, systems security risk assessments requirements.
• Knowledge of reemployment assistance, workforce services and labor market information programs.
• Ability to review, analyze, audit, and monitor the effectiveness of internal procedures, processes, and security controls. 
• Effective verbal and written communications skills are required.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Minimum:

• Duties and responsibilities of this position must be performed at the official work site of the Department.
• Travel may be required.

Pay:

$44,060.16 - $46,737.60 Annually

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:        

Under the limited supervision of the Program Development and Support Section Supervisor, this position is responsible for data validation activities, security access, conducting audits and reviews, and evaluating the Florida Department of Reemployment Assistance compliance with federal Reemployment Assistance regulations, federal performance standards, state laws, and contractual access measurements.  Responsible for performing security functions, which includes planning, coordinating, developing, implementing, and maintaining an internal security program within the Bureau. Internal Security Unit (ISU) also evaluates the effectiveness of policies, procedures and internal controls used to protect information, computing systems, and applications used in providing Reemployment Assistance services. 

The Difference You Will Make:

In this position, you will be responsible for ensuring the security of FloridaCommerce. You will be assisting in maintaining the integrity of FloridaCommerce and updating policies as needed.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:     

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

*  State Group Insurance coverage options+
 (health, life, dental, vision, and other supplemental option)

*  Retirement plan options, including employer contributions (www.myfrs.com)

*  Nine paid holidays and a Personal Holiday each year

*  Annual and Sick Leave Benefits

*  Student Loan Forgiveness Program (Eligibility required)

*  Flexible Spending Accounts

*  Tuition Fee Waivers (Accepted by major Florida colleges/universities)

*  Ongoing comprehensive training provided

*  Career Growth      

*  Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.