842047-Commerce-OPS SHAREPOINT ADMINISTRATOR - 40099897

Requisition No: 842047 

Agency: Commerce

Working Title: 842047-Commerce-OPS SHAREPOINT ADMINISTRATOR - 40099897

 Pay Plan: Temp

Position Number: 40099897 

Salary:  $45.00 per hour 

Posting Closing Date: 11/28/2024 

Total Compensation Estimator Tool

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

This is a full-time, 40 hours per week, Other Personal Services (OPS) position. You will be providing the following:

1. Ongoing assessment of Commerce’s current SharePoint Online environment and make recommendations for improvement and administration according to best practices; 
2. Developing and managing a standard layout for existing and new Commerce SharePoint sites to maintain uniformity, including SharePoint branding according to Microsoft best practices;
3. Creating and maintaining SharePoint governance and usage policy, including:
   • SharePoint Usage and Features,
   • User Role Definitions,
   • Content Management Procedures,
   • Custom components creation (i.e. custom workflows, custom surveys, and custom pages),
   • Approval Processes, and
   • Problem Identification and Resolution;
4. Planning for Commerce’s future capacity and growth requirements within SharePoint, including migration considerations to SharePoint Online;
5. Collaborating with Commerce program areas for SharePoint needs and site development;
6. Creating standards and processes for implementing new SharePoint sites;
7. Administering and managing the SharePoint environment;
8. Building reporting dashboards using JavaScript frameworks;
9. Building provider hosted apps and SharePoint hosted apps using Power Apps;
10. Creating and maintaining environment documentation, environment mapping, and best practices guidelines; and
11. Transferring knowledge to the appropriate Commerce staff to ensure the continued management of SharePoint within Commerce.

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and commitment to serving the citizens of Florida is vital to the Agency’s vision. As a member of the Division of Information Technology, you will help to support the Agency goals through providing affordable, reliable, effective, and secure technology services.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management.

In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.   

Where You Will Work:   Tallahassee, FL

You must live in the Tallahassee Area. This position requires both remote and onsite work.

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you a unique experience, professional growth, entertainment, and culture. Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee State College (TSC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!

The Benefits of Working for the State of Florida as an OPS Employee:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

For a more complete list of OPS benefits, including monthly costs, visit www.mybenefits.myflorida.com.

* We care about the success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliabel, compassionate, and professional employees.

Pay:

• $45 per hour

Your Specific Responsibilities:

• Managing the SharePoint platform, integrating applications, and creating libraries.
• Adding users, controlling access to document libraries, and setting permissions.
• Performing maintenance of the SharePoint platform, servers, and intranet.
• Troubleshooting and resolving SharePoint issues or malfunctions.
• Providing SharePoint support and end-user training.
• Performing data retrieval and backup procedures to prevent data loss.
• Ensuring sufficient storage space by performing clean-ups and archiving data.
• Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences.
• Maintaining network infrastructure, as well as managing encryption, security zones, and firewalls.
• Keeping up to date with SharePoint developments and performing version updates and upgrades.

Required Knowledge, Skills, and Abilities:

• Ability to work with cross-functional teams.
• Ability to proactively identify problems and generate solutions.
• Ability to communicate technical information.
• Ability to analyze and resolve technical and business problems.
• Knowledge of the following:
  • Microsoft 365
  • Site management
  • User management
  • Content management
  • Security management
  • Performance optimization
  • Troubleshooting
  • Training
  • Update and maintenance
  • PowerShell scripting and automation

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Preferred:

• Bachelor’s degree in computer science, Information Systems, or other related field, Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE) certification, or equivalent work experience
• 4+ years of IT work experience in system analysis, development and engineering in an online environment
• 5+ years of IT work experience with server infrastructure and SharePoint Online support

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.