852193-Commerce-Internal-SENIOR INFO TECH BUSINESS CONSULTANT - 40033035

Requisition No: 852193 

Agency: Commerce

Working Title: 852193-Commerce-Internal-SENIOR INFO TECH BUSINESS CONSULTANT - 40033035

 Pay Plan: Career Service

Position Number: 40033035 

Salary:  ​​​​​​​$52,860 - $59,000 

Posting Closing Date: 05/07/2025 

Total Compensation Estimator Tool

**INTERNAL AGENCY ADVERTISEMENT**

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In Collaboration with our partners, we salute our nation's veterans and are hnored to have the opportunity to support them and their family members by encouraging them to apply at FloridCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

This position serves as a Project Manager/Business Analyst within the Division of Information Technology (IT). As a business analyst, the incumbent will be required to gather and help assess the business needs and requirements of the stakeholders to provide solutions. This includes gathering requirements through facilitating meetings, reviewing process and policy documentation, as well as analyzing any existing pertinent business systems. As a project manager, the incumbent will implement solutions using best practices based on Project Management Institute (PMI) standards. As a part of the Enterprise IT Project Management team, the incumbent may perform continual service improvement activities by reviewing internal policies, procedures, and templates as well as be involved in potential planning and assessment activities such as strategic planning, analyzing Legislative Budget Requests and performing budget reviews.

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and commitment to serving the citizens of Florida is a vital to the Agency’s vision. As a member of the Division of Information Technology, you will help to support the Agency goals through providing affordable, reliable, effective, and secure technology services.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.  

We make available other career growth opportunities such as CPM “Certified public Manager”, Certified PMP “Project Management Professional”, and Gartner GTP access.

Where You Will Work:   

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you a unique experience, professional growth, entertainment, and culture. Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

* We care about the success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

Pay: 

$52,860 – $59,000

Your Specific Responsibilities:

• Develop project charter, plans, schedule, status updates, lessons learned, reports, and other documentation for assigned initiatives.
• Serve as liaison between Program Areas and Information Technology (IT) and confer to discuss issues, coordinate activities, and resolve problems.
• Provide project management and/or business analyst services to ensure department projects and initiatives are successful.
• Provide customer service attention to Divisions.
• Capture IT strategic needs of Divisions.
• Analyze manual processes for improvement, including partnering with program areas to assess and address opportunity areas.
• Analyze and evaluate areas of potential cost reduction, program improvement, or policy change.
• Research approaches used by other State of Florida Agencies to identify projects that would benefit the Department, or approaches that can be re-used.
• Actively propose continuous improvements for Division’s IT needs.
• Work with other FloridaCommerce staff to identify common needs and propose enterprise solutions.
• Ensure Divisions understand the Division of Information Technology’s priorities and processes.
• Assist in the development of new, and refinement of established IT policies, procedures, practices, and methods.
• May participate in strategic planning, budget review, Legislative Budget Request (LBR) analysis and legislative discovery for IT projects and intiatives.
• May review proposed legislation and prepare impact assessments.
• May assist in creation and updating of the IT strategic plan and the IT operational plan.
• Serves as training and professional development lead for the enterprise project management team.
• Coordinates project management reporting on behalf of the enterprise project management team.
• Represents IT on agency teams as assigned by supervisor.
• Perform other job related duties and responsibilities as assigned.

Required Knowledge, Skills, and Abilities:

• Ability to effectively communicate, both verbal and written, with a wide range of audiences.
• Ability to communicate technical information.
• Knowledge of project management and business analyst concepts, techniques, methodologies, and practices.
• Ability to collaborate and coordinate with business analysts, IT managers and staff, and business customers.
• Ability to identify, track, and manage project issues and risks.
• Ability to work with cross-functional teams and staff of all levels.
• Ability to lead group discussions and manage conflict to achieve meeting objectives.
• Ability to proactively identify problems and generate solutions.
• Ability to balance multiple priorities and quickly adjust to changing priorities.
• Ability to analyze organizational operating practices or procedures.
• Ability to confer with other departmental heads to coordinate activities.
• Ability to consult with managerial or supervisory personnel.
• Ability to develop and revise policies, procedures, methods, or standards.
• Ability to direct and coordinate activities of workers or staff.
• Ability to make presentations.
• Ability to plan and organize work.
• Ability to prepare reports for management.
• Ability to use conflict resolution techniques.
• Strong customer service skills and focus.
• Advanced proficiency in MS Office Suite, including Word, Excel, PowerPoint, Project, and Visio.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Minimum:

One (1) year of project management and/or business analysis experience.

Preferred –

• Possess one of the following certifications:
  • CCBA from IIBA
  • CBAP from IIBA
  • PMP
  • PMI BA
• 4+ years of IT Business Analyst experience
• 4+ years of IT Project Management experience
• IT Business Relationship Management experience
• Experience facilitating requirements-gathering sessions

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.