864627 - GOVERNMENT OPERATIONS CONSULTANT III - 40033062

Requisition No: 864627 

Agency: Commerce

Working Title: 864627 - GOVERNMENT OPERATIONS CONSULTANT III - 40033062

 Pay Plan: Career Service

Position Number: 40033062 

Salary:  $60,000 -$65,000 

Posting Closing Date: 11/12/2025 

Total Compensation Estimator Tool

JOB TYPE:    FULL TIME / Career Service 

POSITION LOCATION:      Tallahassee, FL (relocation benefits are not available for this position)  

Government Operations Consultant III (ETPL Coordinator/State Apprenticeship Navigator)
OPEN COMPETITIVE 

www.floridajobs.org/
Your Specific Responsibilities: 

This position serves as a team leader for the Policy & Guidance Unit for the Workforce Innovation and Opportunity Act (WIOA), Wagner-Peyser, and Reemployment Services and Eligibility Assessment (RESEA) programs.  Additionally, this position assists with motivating and supporting the team to maintain high morale and productivity, to include setting and aligning team goals with program objectives, tracking project milestones and adjusting plans to meet deadlines. Additionally, the incumbent in this position: 

•    Supports unit supervisor with coordinating unit projects and assignments across all programs assigned to the unit, ensuring timely and effective completion.

•    Ensure timely and accurate processing of provider applications and renewals.

•    Collaborates with workforce partners to identify high-demand training programs and support strategic talent development initiatives.

•    Supports the registered apprenticeship function at both the state and local levels.

•    Ensures compliance monitoring and performance reporting in accordance with federal and state guidelines.

•    Reviews and analyzes federal and state laws to create and update policy, processes and procedures.

•    Identifies opportunities and makes recommendations to leadership on improving and creating efficiencies to programmatic processes and procedures.     
•    Provides technical assistance and delivers related training, as needed.
     
•    Assists with developing and implementing resolutions for federal and/or state audits and reviews.

•    Researches, identifies and makes recommendations regarding promising and best practices to management and LWDBs to support efficiency and effectiveness.  

Required Knowledge, Skills, and Abilities:

•    Knowledge of WIOA, Wagner-Peyser, and RESEA programs, including federal and state laws, regulations, and guidance.
•    Knowledge of local workforce development board (LWDB) structure, administrative and operational requirements.
•    Knowledge of policy development processes and how to translate legislation into actionable guidance.
•    Ability to identify and incorporate best/promising practices in workforce development and continuous improvement methodologies.
•    Ability to guide and support a team in achieving unit goals and completing daily tasks, efficiently and effectively.
•    Ability to identify operational inefficiencies and recommend improvements.
•    Ability to build collaborative relationships with internal and external partners.
•    Ability to interpret, explain and create policy/policy updates for federal and state workforce laws and regulations.
•    Ability to develop clear, concise, and actionable policy guidance for diverse audiences.
•    Ability to manage multiple priorities and deadlines while maintaining attention to detail.
•    Ability to synthesize complex information and present it in a user-friendly format. 
•    Analytical and critical thinking skills and ability to review, interpret, and apply related workforce laws, policies and guidance.
•    Effective communication skills – both written and verbal, for drafting policy, providing technical assistance, and collaborating with stakeholders.
•    Training and facilitation skills, to include the ability to develop and conduct training.

Qualifications:
As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.   

Minimum:
•    Bachelor’s degree from an accredited college or university in a related field such as political science, public administration, business administration/management, social science, etc. or four years of equivalent work experience that is relevant to this position.
•    The selected candidate must work at the physical location for all work performed. Telework is not approved for this position.
•    Travel may be required.

Preferred:
•    Experience working with or knowledge of the WIOA eligible training provider list, pre-apprenticeships and/or registered apprenticeship programs.
•    At least two years of experience researching federal and state statutes, regulations and other governing authorities for a state or federal-funded program.
•    At least two years of experience providing training and technical assistance for a state or federal-funded program.
•    At least two years of direct experience working with workforce programs.
•    Professional writing experience.

Pay: 
$60,000-$65,000 Annually

Our Organization and Mission: 
FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters. 

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.
FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.) 

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/ 

The Work You Will Do:        
The Government Operations Consultant III (ETPL Coordinator/State Apprenticeship Navigator) is a member of the Policy and Guidance Unit within the Division of Workforce Services, Bureau of One-Stop and Program Support.

This position provides policy direction, guidance, training, and technical assistance to Local Workforce Development Boards (LWDBs) and one-stop delivery partners for assigned workforce development programs. 

Additionally, the position identifies areas of opportunity, as well as promising and best practices, makes recommendations to management on improving and creating efficiencies for assigned workforce program(s), and provides recommendations regarding program structure and service delivery strategies for use by LWDBs and the one-stop delivery system.

We are seeking a candidate who has excellent writing, training, and customer service skills, works well independently, and is a meaningful contributor in a team environment. Additionally, we are seeking a candidate who is skilled in researching and troubleshooting issues and is able to professionally speak and correspond with members of management, job seekers, employers and LWDB leadership. Excellent organizational skills and project/deadline tracking skills are also essential.

The Difference You Will Make:
FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must. You will play a critical role in overseeing and providing guidance for the local operation of assigned workforce development programs.
FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:
FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:
•    Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities. 
•    Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work. 
•    Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
•    Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
•    Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:  
Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture. 
Tallahassee is: 
•    Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/).
•    Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
•    Approximately 22 miles from the nearest beach (https://choosetallahassee.com/beaches-near-tallahassee/).
•    Within a state having no state income tax for residents of Florida.
WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!
*  State Group Insurance coverage options+
 (health, life, dental, vision, and other supplemental option) 
*  Retirement plan options, including employer contributions (www.myfrs.com)
*  Nine paid holidays and a Personal Holiday each year
*  Annual and Sick Leave Benefits
*  Student Loan Forgiveness Program (Eligibility required)
*  Flexible Spending Accounts
*  Tuition Fee Waivers (Accepted by major Florida colleges/universities)
*  Ongoing comprehensive training provided
*  Career Growth       
*  Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.
 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.