882161 - OPS GOVERNMENT OPERATIONS CONSULTANT II - 40090102

Requisition No: 882161 

Agency: Commerce

Working Title: 882161 - OPS GOVERNMENT OPERATIONS CONSULTANT II - 40090102

 Pay Plan: Temp

Position Number: 40090102 

Salary:  $22.00 - $26.00/hour 

Posting Closing Date: 08/24/2026 

Total Compensation Estimator Tool

JOB TYPE:    FULL TIME / OPS

POSITION LOCATION:      Tallahassee, FL (relocation benefits are not available for this position) 

OPS Government Operations Consultant II

OPEN COMPETITIVE

www.floridajobs.org/

Your Specific Responsibilities:

• Assist with providing direction, guidance and technical assistance for workforce programs, which includes the identification of training needs, development of appropriate training and providing the training.
• Conducts research of federal and state statutes, regulations and other governing authorities to develop, review and update programmatic policies, procedures, guidelines, and state and local plans.  Evaluates the impact of statutes, regulations and governing authorities on operations, identifies potential problems, and recommends appropriate action. 
• Assist with providing guidance and assistance to partner staff, agency management, program administrator and agency staff in the management and operation of programs and responsibilities. Consults with management on the development and implementation of training and technical assistance to improve workforce program outcomes.
• Assist with investigating, assessing, analyzing, and making recommendation(s) to resolve issues and problems presented by partner staff, agency management, program administrator and agency staff.  Consults with agency staff members and external partners to develop solutions for programmatic operational problems.
• Assists with quality assurance reviews, identifies corrective action, assists with and/or prepares reports, and follows up on concerns. Provides feedback on updating quality assurance tools.  Participates in data validation on site reviews, as needed.
• Other duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of the principles, methods, and tools for developing, scheduling, coordination and managing projects and resources.
• Ability to communicate with persons outside the department, representing the department to customers, the public, government, and other external sources. 
• Ability to utilize effective time management and problem-solving techniques.
• Ability to communicate effectively verbally and in writing.
• Ability to establish effective internal and external relationships as well as promote collaboration and partnership.
• Ability to prioritize programmatic goals.
• Skilled in the proficient use of Microsoft Outlook, Word, and other computer software and applications.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Minimum:

• Bachelor’s degree from an accredited college or university or four years of equivalent work experience that is relevant to this position.
• The selected candidate must work at the physical location for all work performed. Telework is not approved for this position.
• Travel may be required.

Preferred:

• At least two years of experience researching federal and state statutes, regulations and other governing authorities for a state or federal-funded program.
• At least two years of experience providing training and technical assistance for a state or federal-funded program.
• At least two years of direct experience working with workforce programs.
• Bilingual English/Spanish/Haitian Creole
• Professional writing experience

Pay:

$22.00 - $26.00/hour

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:        

The OPS Government Operations Consultant II (Workforce Programs Consultant) is a member of the Policy and Guidance Unit within the Division of Workforce Services, Bureau of One-Stop and Program Support.

This position provides policy direction, guidance, training, and technical assistance to Local Workforce Development Boards (LWDBs) and one-stop delivery partners for assigned workforce development programs. The incumbent may be assigned to:

• One or more of the following workforce development programs: Wagner-Peyser; Workforce Innovation and Opportunity Act (WIOA); Reemployment Services and Eligibility Assessment; Complaint System; and/or
• Local Workforce Development Area and Board Governance.

Additionally, the position identifies areas of opportunity, as well as promising and best practices, makes recommendations to management on improving and creating efficiencies for assigned workforce program(s), and provides recommendations regarding program structure and service delivery strategies for use by LWDBs and the one-stop delivery system.

We are seeking a candidate who has excellent writing, training, and customer service skills, works well independently, and is a meaningful contributor in a team environment. Additionally, we are seeking a candidate who is skilled in researching and troubleshooting issues and is able to professionally speak and correspond with members of management, job seekers, employers and LWDB leadership. Excellent organizational skills and project/deadline tracking skills are also essential.

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must. You will play a critical role in overseeing and providing guidance for the local operation of assigned workforce development programs.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee State College (TSC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )
• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

*  State Group Insurance coverage options+
 (health, life, dental, vision, and other supplemental option)

*  Ongoing comprehensive training provided

*  Career Growth      

*  Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.