ADMINISTRATIVE ASSISTANT I - 60023578

Requisition No: 864321 

Agency: Children and Families

Working Title: ADMINISTRATIVE ASSISTANT I - 60023578

 Pay Plan: Career Service

Position Number: 60023578 

Salary:  $40,000-$45,000 (based on experience and qualifications) 

Posting Closing Date: 11/09/2025 

Total Compensation Estimator Tool

Administrative Assistant I – Office of Quality and Innovation (OQI)

Agency: Florida Department of Children and Families (DCF)
Office: Office of Quality and Innovation
Working Title: Administrative Assistant I
Location: Tallahassee (DCF Headquarters)
Salary Range: $40,000–$45,000 (based on experience and qualifications)

About the Department and Office

The Florida Department of Children and Families (DCF) works to protect the vulnerable, promote strong and self-sufficient families, and advance human well-being through compassion, innovation, and accountability.

Within DCF, the Office of Quality and Innovation (OQI) leads agency-wide efforts to strengthen performance, streamline processes, and foster a culture of continuous improvement. The Administrative Assistant I plays a critical role in ensuring smooth daily operations by providing administrative, human resources, purchasing, and communication support to OQI leadership and staff.

What You Will Do

The Administrative Assistant I provides high-quality, proactive administrative support to the Office of Quality and Innovation. This position supports multiple team including Quality Review, Process Improvement, Strategic Planning, Training, and Data Analytics, while maintaining alignment with agency standards, policies, and timelines.

Key Responsibilities:

• Provide comprehensive administrative support by managing phone calls, scheduling meetings, maintaining calendars, preparing correspondence, and coordinating office logistics.
• Maintain accurate records, files, and inventories, ensuring supplies and equipment are tracked, ordered, and distributed efficiently.
• Prepare and submit purchasing requisitions in accordance with department procedures and ensure supply inventories are accurate and up to date.
• Assist with travel coordination by preparing and submitting travel authorizations, WORKS transactions, and STMS reimbursements within required timeframes.
• Support human resources processes by assisting with applicant and new hire communication, maintaining personnel documentation, and coordinating onboarding activities in collaboration with the HR liaison.
• Assist in meeting and event coordination, including scheduling, agenda preparation, material distribution, and logistics support.
• Track and update project deliverables and timelines using spreadsheets, SharePoint, or Smartsheet to ensure tasks are completed accurately and on time.
• Prepare, proofread, and distribute internal communications, reports, and presentation materials that reflect DCF’s professional standards.
• Collaborate with OQI’s Administrative Assistant II and other administrative team members to ensure consistency, efficiency, and coverage across the office.
• Support a positive and inclusive workplace culture by modeling the Ideal Team Player traits of humility, hunger, and people smarts.

How You Will Make an Impact

• Serve as a dependable and detail-oriented administrative professional who ensures timely, accurate, and organized support for OQI operations.
• Enhance office efficiency through consistent communication, scheduling accuracy, and proactive follow-up.
• Ensure that staff have the materials, information, and resources necessary to execute their projects and responsibilities effectively.
• Support DCF’s mission by maintaining professionalism, confidentiality, and service excellence in all interactions.
• Contribute to a collaborative and positive team environment that promotes trust, accountability, and continuous improvement.

Why Join Us

• Opportunity to support statewide initiatives that improve quality, accountability, and innovation across DCF.
• Work alongside dedicated professionals and leadership committed to organizational excellence.
• Professional growth opportunities through training, mentoring, and leadership exposure.
• Competitive salary and State of Florida benefits, including health insurance, retirement, and paid leave.
• A supportive culture that values teamwork, initiative, and personal integrity.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in business administration, communications, or a related field preferred.
• Minimum of two (2) years of administrative or office support experience; public-sector experience preferred.
• Minimum of two (2) years of experience processing travel reimbursements (STMS) or WORKS card transactions and preparing purchasing requisitions or supply orders; public-sector experience preferred.
• Demonstrated proficiency in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint) and SharePoint; familiarity with Smartsheet, STMS, and WORKS preferred.
• Strong written and verbal communication skills with attention to accuracy and professionalism.
• Proven ability to organize, prioritize, and manage multiple tasks under time-sensitive deadlines.
• Detail-oriented with a commitment to accuracy, compliance, and confidentiality.
• Ability to work both independently and collaboratively within a team environment.
• Demonstrated alignment with DCF’s values of service, accountability, integrity, and innovation.

Knowledge, Skills, and Abilities

• Knowledge of administrative and office management procedures, including travel, purchasing, and HR support.
• Skill in preparing correspondence, reports, and meeting materials with precision and timeliness.
• Ability to maintain effective communication and relationships with staff, leadership, and external partners.
• Ability to apply agency policies, procedures, and recordkeeping standards accurately.
• Ability to maintain confidentiality and discretion with sensitive information.
• Commitment to continuous learning, teamwork, and process improvement.

Join Our Mission

If you are a detail-oriented professional who takes pride in providing high-quality administrative support and fostering collaboration, we invite you to apply.
Your contributions will strengthen the Department’s ability to deliver innovative, efficient, and effective services to Florida’s children and families.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.