ADMINISTRATIVE ASSISTANT I - 79011484

Requisition No: 812243 

Agency: Business and Professional Regulations

Working Title: ADMINISTRATIVE ASSISTANT I - 79011484

Position Number: 79011484 

Salary:  $1,260 - $1,370.00 biweekly 

Posting Closing Date: 09/28/2023 

DIVISION OF DRUG, DEVICES & COSMETICS
Administrative Assistant I
Position Number: 79011484
Hiring Salary Range: $1,260.00 - $1,346.15 bi-weekly

**Open Competitive**

Our Organization and Mission

The Division of Drugs, Devices and Cosmetics (DDC) regulates under provisions of the Florida Drug and Cosmetic Act (Chapter 499, F.S.) by licensing, registering, inspecting, and investigating the manufacturing, distributing, and sale of drugs, medical gases, and cosmetics in the State of Florida. The Program carries out its responsibilities through three bureaus: Compliance & Enforcement, Licensing, and Legal.

The Work You Will Do:

The dynamic individual interested in joining a dynamic team is a well-spoken, reliable, responsible individual who will provide administrative and clerical support for the Division of Drugs, Devices and Cosmetics staff. The incumbent serves as the receptionist for the Division and is primarily responsible for answering all incoming calls, opening and distributing all mail, and processing applicant fingerprint cards and renewal applications.

The Difference You Will Make:

The Division of Drugs, Devices and Cosmetics safeguards the health, safety, and welfare of the citizens of the state of Florida from injury due to the use of adulterated, contaminated, misbranded drugs, drug ingredients, and cosmetics.

How You Will Grow:

DDC employees will continuously be provided with opportunities to improve their knowledge, training, and understanding of the division as well as the opportunity to be a part of the decision-making in division improvements.

Where You Will Work:

This position is in Tallahassee, Florida. Florida’s Capital City is lined with rolling hills, oak trees, and canopied roads that combine old-world charm with modern life. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend, home to two major universities and state government. Boasting proximity to the coast and centrally located to popular tourist destinations, Tallahassee is a highly desirable location for both those seeking their first job and those ready to enter the next exciting chapter in their career. Also, with no state income tax, Florida is a great place to work, regardless of where you find yourself on the career ladder.

The Benefits of Working for the State of Florida:

“Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually
• The State of Florida offers health insurance coverage (i.e., individual and family coverage) to eligible employees
• The State of Florida provides a $25,000 life insurance policy to eligible employees
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax-deferred medical and childcare reimbursement accounts are available
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com.

Your Specific Responsibilities:

This is a career service position assigned to the Tallahassee Headquarters.  The selected applicant will be: 

• Answering all incoming calls for the Division assessing the caller’s inquiries and providing accurate information per department policy and procedures as it relates to Florida Statutes and Rules.
• Using resources available to refer customer calls regarding non-division inquiries to appropriate Divisions within the agency or to other agencies as applicable.
• Responsible for answering general licensing status information and disseminating licensing information and requirements to customers.
• Refer callers to appropriate Division contacts as needed.
• Processing all incoming mail. Responsible for date stamping, sorting, and distributing mail to Division staff and the Division’s legal staff within the unit.
• Responsible for routing misdirected mail to other agencies or Divisions within the Department as necessary.
• Responsible for delivering application fee checks to the appropriate unit for processing and maintaining an inventory of all applications and checks received daily.
• Responsible for mailing renewal applications and permits to licensees including identifying and separating international mail to ensure correct postage.
• Recording the results of fingerprints in the license database.
• Scanning documents into the Department's database as required.
• Performing other related duties as required.

Required Knowledge, Skills & Abilities:

• Knowledge of administrative principles and practices;
• Knowledge of office procedures and practices;
• Knowledge of principles and techniques of effective communication;
• Ability to collect, evaluate, and analyze data relating to administrative functions;
• Ability to prepare correspondence and administrative reports;
• Ability to work independently;
• Ability to plan, organize, and coordinate work assignments;
• Proficient skills in computers including MS Word, Outlook, and Excel.

Qualifications:

Minimum Requirements:

• High School Diploma and/or equivalent.
• Two (2) - three (3) years of customer service, administrative, and clerical experience.
• One (1) year answering multi-line phone system.
• Two (2) years of Microsoft Office Suite (Word, Excel, Outlook, etc.) experience.
• A positive and energetic personality.

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills, and/or abilities must also be disclosed on the State of Florida Employment Application.***

Note: Successful applicants must pass a background screening as a condition of employment.

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business and Professional Regulation, you may be required to place your license in an inactive status.

NOTE: This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth to conduct this background check.

Applicants are required to apply through the People First system by the closing date by either applying online. All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

The Florida Department of Business & Professional Regulation is committed

to increasing recruitment and hiring of individuals with disabilities and

improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: http://www.sss.gov.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible, depending upon your retirement date.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and supports hiring returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us.

The Department of Business and Professional Regulation will only hire U.S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System, a federal government electronic database available for employers to verify the identity and employment eligibility of all persons hired to work in the United States.
 

For additional information, please contact Mrs. Lavontae Warren at 850-717-1802 or by e-mail at lavontae.warren@myfloridalicense.com.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.