ADMINISTRATIVE ASSISTANT II - 42003939

Requisition No: 858534 

Agency: Agriculture and Consumer Services

Working Title: ADMINISTRATIVE ASSISTANT II - 42003939

 Pay Plan: Career Service

Position Number: 42003939 

Salary:  $41,200.38 

Posting Closing Date: 08/16/2025 

Total Compensation Estimator Tool

ADMINISTRATIVE ASSISTANT II

FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES

FOOD, NUTRITION AND WELLNESS

***OPEN COMPETITIVE OPPORTUNITY***

CONTACT:

Lisa Church  (850) 617-7413

MINIMUM REQUIREMENTS:

A bachelor's degree from an accredited college or university and two (2) years of administrative experience.

A master's degree from an accredited college or university can substitute for one (1) year of the required experience.

Administrative or clerical experience can substitute on a year-for-year basis for the required college education.

An equivalent combination of education and experience which equals six (6) years can substitute for the above requirements.

Requires possession of a valid Driver License.

Please Note: There will be a numerically based work sample administered with an established minimum required passing score to all eligible candidates as part of the hiring process for this position.

EDUCATIONAL NOTE: Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained. Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency.  A list of approved agencies can be viewed at “Approved Credential Evaluation Agencies, Florida Department of Education.” Approved Credential Evaluation Agencies (fldoe.org)

***ATTENTION CANDIDATES***

To be considered for a position with the Florida Department of Agriculture and Consumer Services:

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be verifiable in the Candidate Profile.

The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.

ADDITIONAL REQUIREMENTS:

Must be willing to obtain additional training appropriate to job functions.

NOTES:

To maintain fairness and integrity in our hiring process, the use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews is strictly prohibited. Applicants must provide their own, authentic responses during all stages of the evaluation and recruitment process. Any candidate found using AI to assist in their answers will be disqualified from consideration.

Actual hours of work shift will be established by supervisor and based on providing departmental coverage for established business hours.

Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.

JOB DUTIES:

General: Provides administrative support to the Bureau of Child Nutrition Programs.

Provides support for projects and objectives assigned under the direct supervision of the Bureau Chief. Carries out administrative duties by researching, collecting data, sorting, preparing and proofing correspondence, filing and sending project files to staff and other stakeholders. Responsible for coordinating arrangements for meetings, presentations, seminars and trainings as requested by the Bureau Chief. Ensures timely attendance for scheduled meetings where and when they are needed. Attends meetings as needed with the Bureau Chief and pays apt attention throughout to gather information of items discussed. Works independently in the absence of the Bureau Chief. 

Responds to incoming telephone and written inquiries regarding program or administrative regulations, policies and procedures or disseminates inquiries for response. Assists with resolving complaints and questions from stakeholders including written, electronic and telephone communications. Routes calls to the person or office requested. Keeps records of long distance calls, facsimiles received and messages which cannot be delivered immediately. Answers routine, non-technical questions and refers other questions to proper persons or offices. Serves as an escort for division visitors. Conducts follow-up phone calls daily to ensure positive customer service has been provided to all visitors and customers.

Performs advanced administrative and technical support work for the bureau, including monitoring calendars, determining relative priorities, coordinating work between organizational units of the division, and research as directed by the Bureau Chief. Receives all incoming mail for the bureau. Processes mail promptly and forwards to the correct personnel within the bureau.

Prepares responses to public records and information requests. Ensures public records requests are assigned to the appropriate person, tracked in the designated database and completed as required by law. Assists other Administrative Assistant II when required with entering, assigning, monitoring deadlines, processing responses, and closing civil rights and customer complaints using the division’s complaint tracking system.

Provides administrative and clerical support to the Bureau Chief. Arranges conference calls, meetings and schedules appointments as requested. Makes copies of correspondence and other printed matter as needed. Establishes and maintains confidential and administrative files and prepares summaries of data pertinent to the work of the Bureau Chief or the division. Assists with special projects as assigned. Communicates with the bureau staff regarding needs for materials, supplies, and equipment.  Furnishes the Assistant Director with information concerning budgetary prices for needed materials, supplies, and equipment, and makes sourcing recommendations in accordance with purchasing policies. 

Assists with the emergency management functions of the bureau during disaster. Performs other related duties as required.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of Microsoft Suite.
• Knowledge of office procedures and practices.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of the methods of data collection.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to plan, organize and prioritize work assignments.
• Ability to handle multiple tasks.
• Ability to create spreadsheets.
• Ability to use database systems and run reports.
• Ability to deal with the public in a tactful and courteous manner.
• Ability to perform basic arithmetical calculations.
• Ability to work independently.
• Ability to utilize problem-solving techniques.
• Ability to communicate effectively.
• Ability to establish and maintain effective relationships with others.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck.  The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com;)
• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a complete list of benefits, visit www.mybenefits.myflorida.com.

For an estimate of the total compensation package for this position, please visit the “Total Compensation Estimator Tool” located above under the “Posting Closing Date.”

SPECIAL NOTES:

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.