ADMINISTRATIVE ASSISTANT II - 43001228

Requisition No: 865851 

Agency: Office of Insurance Regulation

Working Title: ADMINISTRATIVE ASSISTANT II - 43001228

 Pay Plan: Career Service

Position Number: 43001228 

Salary:  $41,000 

Posting Closing Date: 12/19/2025 

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*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY *****

OFFICE OF INSURANCE REGULATION
BUREAU: INFORMATION TECHNOLOGY

CITY: TALLAHASSEE 

COUNTY: LEON

The Florida Office of Insurance Regulation (OIR) strives to promote a stable and competitive insurance market for consumers. With a workforce of approximately 250 staff members, OIR regulates one of the largest, most complex insurance markets in the world. OIR offers a range of challenging and rewarding opportunities for individuals looking to grow in their careers, as well as a wide variety of top insurance–related courses and professional certifications to ensure that its staff have the industry knowledge needed to succeed. OIR employees also have access to the State of Florida’s tuition waiver program, which offers educational assistance to full-time, salaried employees.

As a State Agency, OIR offers excellent benefits, including health, dental, and vision insurance; retirement plans; flexible spending accounts; health savings accounts; and more. OIR also offers annual and sick leave, a generous holiday schedule, and flexible work schedules. Click the links below to see the many benefits and retirement options you have as a State of Florida employee:

https://www.mybenefits.myflorida.com/

https://www.myfrs.com/ContactUs.htm 

Brief Description of Duties and Responsibilities:

The primary duty of this position is to serve as an office assistant for OIR’s Information Technology unit by providing daily assistance to the Director and unit Supervisors.  These duties include, but are not limited to:  

• Conduct daily administrative support for the Director and supervisors. 
• Serve as primary on the unit’s phone lines; track and route calls as appropriate.
• Maintain, manage, and coordinate calendars for unit staff
• Schedule appointments and meetings, conference calls, and conference rooms as needed
• Prepare, review, assign, and process all correspondence for the unit, and provide instructional information as appropriate; prepare responses to a wide variety of correspondence that require independent decisions and investigation.  
• Assists with personnel tasks by preparing hiring packages, onboarding, and separation of unit staff
• Coordinate and track training for all unit staff.
• Make travel arrangements as necessary and process travel and expense reimbursements for the unit through the STMS system.
• Research and assist with purchases for equipment, technology, and other needs for OIR
• Identify and recommend opportunities to improve processes, enhancing unit operations and efficiency.

Serve as the unit gatekeeper by assigning data collection company filings to staff in Information Technology and other business units.

• Independently research and prepare complex reports for meetings with OIR staff as directed.
• Analyze and compile information provided by others
• Examine insurance company filings for consistency and legal compliance
• Process assigned filings and validate according to established standards and procedures
• Corresponds with staff and company filers to ensure accuracy and legal compliance

Performs other duties as required by the position.

Minimum Qualifications for this position include the following: REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of administrative principles and practices
• Knowledge of office procedures and practices
• Knowledge of the methods of data collection
• Knowledge of computers and experience with Microsoft Word, Outlook, and Excel.
• Ability to collect, evaluate, and analyze data
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to plan, organize, and coordinate work assignments.
• Ability to work independently
• Ability to plan, organize, and coordinate work assignments;
• Ability to deal with the public tactfully and courteously.
• Ability to draft correspondence and other documents. 
• Ability to use correct spelling, punctuation, and grammar
• Ability to communicate professionally and effectively, both verbally and in writing.
• Ability to establish and maintain effective working relationships with others.

Qualified applicants will be required to take a work sample.
The annual salary for this position is $41,000.
Employees of the Office of Insurance Regulation are paid on a monthly pay cycle.
This is a non-remote on-site position located in Tallahassee, FL.

Responses to qualifying questions must be clearly supported by the state application, and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or workplace violence.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.