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Date: Dec 4, 2021

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 470821 

Agency: Business and Professional Regulations

Working Title: ADMINISTRATIVE ASSISTANT II - DBPR/Division of Pari-Mutuel Wagering - *INTERNAL AGENCY*

Position Number: 79011119 

Salary:  1,128.63 

Posting Closing Date: 12/08/2021 


Position Number: 79011119
Hiring Salary: $1,128.63 - $1,392.32 Biweekly

*INTERNAL AGENCY - You must be employed by the
Department of Business and Professional Regulation to be considered.*



Minimum Requirements:

  • An associate’s degree from an accredited college or university and one year of administrative or clerical experience.
  • Administrative or clerical experience can substitute on a year-for-year basis for the required college education.

Preferred Qualifications:

  • Preference will be given to individuals fluent in both English and Spanish.
  • Preference will be given to individuals with experience scanning and indexing electronic documents into workflow queuesor with experience processing fingerprint cards for electronic submission to FDLE and retrieving criminal history results.

***Applicants must complete all fields in the Candidate Profile. Work history

with month and year, hours worked and formal education are required to

qualify for this position.  Information contained in responses to Qualifying

Questions concerning education, experience, knowledge, skills and/or abilities

must also be disclosed on the State of Florida Application and must be

verifiable in the Candidate Profile. Resumes and other documentation

 can be attached to provide additional information.***


Duties and Responsibilities:

  • Provides administrative support to the Office of Operations.
  • Answers the main telephone line for the unit.
  • Responsible for receiving and distributing incoming and interoffice mail along with cash batches. Responsible for maintaining a daily log for all incoming unprocessed payments and cash batches placed in the safe overnight.
  • Routes and assigns all incoming escalations received from the Department's Customer Contact Center via telephone or email. Provides a status of assigned escalations to the Chief of Operations or the Licensing Administrator.
  • Responds to general inquiries assigned through the Blue Sheet process and licensing information requests.
  • Scans applications and supporting documents daily. Indexing, profiling and ensuring quality control and timely entry of scanned documents into the Unit’s workflow queues and the department’s imaging database, utilizing OnBase and Versa Regulation systems.
  • Scans fingerprint cards and enters the applicant's demographic data for electronic submission to FDLE. Assists with the entering of criminal history results into the Department's licensing database (Versa Regulation).
  • Reconciles the monthly invoices from the Florida Department of Law Enforcement.
  • Prepares and mails licensing information, including application packages, fingerprint cards, and duplicate licenses to applicants.
  • Assists the Licensing Administrator with demographic changes to license records in the Versa Regulation database.
  • Processes OPS timesheets for the Northern Region on a biweekly basis.
  • Assists the Chief of Operations with data entry and scanning of drug positive reports.
  • Assists with purchase requisitions and quotes on maintenance contracts for the Office of Operations via the MyFloridaMarketPlace system.
  • Ensures all office supplies needed for daily operations are available and disbursed accordingly.
  • Assists with special projects assigned by the Chief of Operations and/or the Licensing Administrator and locating scanned documents for public records requests.

Knowledge, Skills and Abilities:

  • Knowledge of computer software programs and administrative principles and practices.
  • Knowledge of general office procedures, filing, telephone techniques and the operation of office equipment.
  • Knowledge of standard English usage, spelling, grammar, punctuation and the ability to accurately proofread documents.
  • Ability to plan, organize, and coordinate work assignments.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to use available technology to perform duties including computer software, hardware and data systems.


Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business and Professional Regulation, you may be required to place your license in an inactive status.


**Attendance and dependability is essential to this position. The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance.**


NOTE: This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.

The Florida Department of Business and Professional Regulation is committed to

increasing recruitment and hiring of individuals with disabilities

and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business and Professional Regulation values the sacrifices
veterans and their family members have given to our country and supports
the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is

If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida Law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veteran's Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, Saint Petersburg, Florida 33708.
We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee