ADMINISTRATIVE ASSISTANT III - 79000480

Requisition No: 867289 

Agency: Business and Professional Regulations

Working Title: ADMINISTRATIVE ASSISTANT III - 79000480

 Pay Plan: Career Service

Position Number: 79000480 

Salary:  $1,600.00 - $1,750.00 Bi-weekly 

Posting Closing Date: 01/13/2026 

Total Compensation Estimator Tool

Division of Service Operations
Customer Contact Center
ADMINISTRATIVE ASSISTANT III
Position #79000480
Hiring Salary: $1,600.00 - $1,750.00 Bi-weekly

*STATE PERSONNEL SYSTEM*
(Only current State Personnel System Employees will be considered)

Our Organization and Mission:

The Division of Service Operations manages the Bureau of Central Intake and Licensure, the one-stop shop for intake of applications and licensing.  The Division also oversees the Customer Contact Center, which handles all initial interaction conducted via telephone and e-mail. 

The Work You Will Do:

This position is responsible for providing high-level support to the Customer Contact Center (CCC) Bureau Chief.  The incumbent in this position handles administrative tasks and assignments that are highly technical and complex in nature.

Your Specific Responsibilities:

The incumbent in this position, in the course of carrying out his/her responsibilities, will have access to confidential information in the area of human resource related information. 

• Coordinates the administrative support services, personnel activities, and other needs for the CCC.  Responsible for preparing all personnel actions for the bueau; including but not limited to work samples, hire packets, reference checks, personnel action request forms and all items related to new hires and separations
• Serves as the People First Timekeeper for the CCC.  Ensures all timesheets are submitted and approved timely in People First to avoid overpayment and non-payment issues. Tracks CCC probationary evaluations and ensures they are completed timely
• Performs special assignments, leads and coordinates special projects, prepares reports, and provides administrative support within the office as assigned by the CCC Bureau Chief
• Responsible for maintaining an adequate collection of office supplies and central supply items.  Coordinates the purchasing of various items and supplies for the bureau staff.  Obtains necessary price quotes and enters requisitions in  MyFloridaMarketplace for processing.  Reviews and processes purchase orders, requisitions and invoices in accordance  with department policy and State of Florida Statutes.  Ensures accuracy of services billed against contractual agreements or other records, including the certification of goods received.
• Maintains the CCC Emergency Contact List.  Establishes, organizes, updates and maintains filing systems for the office.

Knowledge, Skills & Abilities:

• Knowledge of PeopleFirst, Ariba Spend Management, Excel, Word and Outlook
• Ability to work independently
• Ability to utilize problem-solving techniques
• Ability to plan, organize and coordinate work assignments
• Ability to establish and maintain effective working relationships with others
• Ability to communicate effectively verbally and in writing
• Ability to prepare correspondence and administrative reports

Minimum Requirements:

• Must have at least two (2) years of administrative support experience in a professional office environment.

POSITION NOTES:

• This Advertisement may be used to fill current and future vacancies for up to six months from date of opening.
• The applicant will be required to take a Skills Verification Test (SVT).
• Selected candidate will be given a permanent work schedule of 8:00 am to 5:00 pm.

The Benefits of Working for the State of Florida:

 “Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees
• The State of Florida provides a $25,000 life insurance policy to eligible employees
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com

Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application.**
 

NOTE: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

Applicants are required to apply online through the People First system by the closing date.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074.  DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses. 

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.