APPLICATIONS ADMINISTRATOR - 41500512

Requisition No: 827799 

Agency: Florida Gaming Control Commission

Working Title: APPLICATIONS ADMINISTRATOR - 41500512

 Pay Plan: Career Service

Position Number: 41500512 

Salary:  $63,000.00 - $70,000.00 annually 

Posting Closing Date: 05/06/2024 

Total Compensation Estimator Tool

Florida Gaming Control Commission

Office of Information Technology

Systems Programming Consultant
Working Title: Applications Administrator

Position Number: 41500512
 

Hiring Salary: $63,000.00 - $70,000.00

*OPEN COMPETITIVE*  

Overview:

The Florida Gaming Control Commission (FGCC) is a five-member commission appointed by the Governor. The FGCC is charged with investigating and enforcing Florida pari-mutuel and gaming statutes and rules.

The FGCC is searching for a Systems Programming Consultant (Applications Administrator) to support existing applications as well as the development, deployment and support for applications used by FGCC.  This position will participate in the efforts to replace existing legacy applications and the implementation of solutions. This position reports to the Enterprise and Strategic Applications Manager.

Position Duties and Responsibilities:

• Collaborate with FGCC leadership to support and implement the applications needed to implement the vision and strategy. Participate in change control, organizational change management and communications for application changes. Develop business relationships to make sure IT objectives align and support business objectives.
• In-house Development - Full lifecycle application development or deployment efforts, including testing.
• COTS/SaaS - Manage the setup, configuration, and ongoing administration of SaaS applications to meet business requirements. Customize/Configure application settings, user permissions, and access controls according to organizational needs. Implement integrations between SaaS applications and other systems as required.
• Monitor the performance, availability, and security of applications, promptly addressing any issues or anomalies.
• Investigate and resolve technical issues related to applications, collaborating with other IT teams or vendors as needed.
• Implement strategies to enhance application responsiveness and scalability.
• Perform regular maintenance tasks, including applying patches, updates, and upgrades to ensure the stability and security of applications.
• Implement and enforce security best practices to safeguard sensitive data within SaaS applications.
• Regularly review access controls, user privileges, and authentication mechanisms to mitigate security risks.
• Maintain accurate documentation related to application configurations, procedures, and troubleshooting steps.
• Provide technical support to end-users, addressing inquiries, and resolving issues related to FGCC applications.
• Provide technical support and guidance to users, assisting with application usage, troubleshooting, and training as necessary.
• Develop user documentation, training materials, and knowledge based articles to facilitate user adoption and proficiency.
• Conduct training sessions to educate employees on SaaS application functionalities and best practices. 

Minimum Requirements:

• Four years (4) of experience in the duties and responsibilities described above. An associate's degree can substitute for two (2) years of direct experience.
• Sufficient experience in the duties and responsibilities described above can be considered to satisfy any of the minimum requirements.
• Experience in application administration including deployment, configuration, and support.
• Experience with cloud-based applications and services.
• Quality Assurance of services provided and have a continuous improvement plan.

*** Applicant’s must complete all fields in the Candidate Profile. Work history with month and year, hours worked and formal education are required to qualify for this position. Responses to Qualifying questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information.***

Preferred Knowledge, Skills & Abilities:  

• Knowledge of principles and processes involved in business and organizational planning, coordination, and execution.
• Knowledge of current trends and State of Florida initiatives in the area of information systems.
• Ability to communicate information technology issues effectively with non-technical users.
• Ability to deploy, configure, and maintain applications.
• Ability to coordinate vendors and team members.
• Skilled in oral and written communication.
• Ability to work independently and take initiative in identifying and addressing issues.
• Attention to detail.
• Ability to work with users.

Where you will work:
This position is located at 4070 Esplanade Way, Suite 250, Tallahassee, FL 32399.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Low premium health, dental, vision, life, and supplemental coverage options!
• Paid personal time that includes annual leave, sick leave, nine paid holidays, and one personal holiday!
• Paid administrative leave for mentoring, volunteering, voting, and more!
• Family planning support that includes adoption benefits and paid/unpaid leave options for family and medical responsibilities!
• Retirement plans that include employer contributions (For more information, visit www.myfrs.com)!
• Deferred compensation plans!
• FREE basic life insurance plus additional options for you, your spouse, and children!
• Flexible Spending Accounts!
• Tuition waivers that allow eligible employees to take up to six credit hours per semester, tuition free at any state university or state college!

Important Notices:

• This position is located in, and based out of, Leon County.  Additionally, there are offices in other parts of the state, so some travel is required.
• The Florida Gaming Control Commission has employment restrictions for all commission employees referenced in sections 16.713 and 16.715, Florida Statutes.
• This position requires a Level 2 background screening including fingerprinting, as a condition of employment and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and/or State Issued Photo Identification in order to conduct this background check.

Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the FGCC at (850) 794-8030. FGCC requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: http://www.sss.gov.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States. 

The Florida Gaming Control Commission is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.