ASST CHIEF OF INFRASTRUCTURE SUPPORT (WT: DEPUTY CHIEF OF SERVICE DEV - OPERATIONS) - 76002671

Requisition No: 871630 

Agency: Highway Safety and Motor Vehicle

Working Title: ASST CHIEF OF INFRASTRUCTURE SUPPORT (WT: DEPUTY CHIEF OF SERVICE DEV - OPERATIONS) - 76002671

 Pay Plan: SES

Position Number: 76002671 

Salary:  $105,000.00 Annually 

Posting Closing Date: 03/27/2026 

Total Compensation Estimator Tool

INFORMATION SYSTEMS ADMINISTRATION

DEPUTY CHIEF INFORMATION OFFICE 

BUREAU OF SERVICE DEVELOPMENT 

*Selected Exempt Service (SES) Opportunity*

*Open Competitive Advertisement*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact: Rachel Ramos, 850-617-2211 or Coretha Gaymon, 850-617-2225

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers. 

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

The Bureau of Service Development is responsible for the design, development, and maintenance of FLHSMV’s software applications. The Deputy Chief of Service Development oversees three software development teams focused on Driver License Issuance related applications. In addition to team management, the Deputy Chief supports the Bureau Chief in planning, leading, and directing Service Development staff. The role also includes establishing and maintaining effective communication with FLHSMV’s business units, partners, and stakeholders. The Deputy Chief reports directly to the Chief of Service Development.

Knowledge, Skills, and Abilities

• Knowledge of software development and object- oriented applications.
• Knowledge of programming languages.
• Knowledge of full life cycle development processes.
• Knowledge of web-based technologies including J2EE, PHP, .Net, AJAX, etc.
• Ability to effectively lead and motivate people.
• Knowledge of IT Infrastructure Library (ITIL) concepts.
• Ability to handle multiple priorities and deal with ambiguity.
• Ability to quickly assimilate information and make time-boxed decisions.
• Ability to lead dynamically and energize multi-discipline work teams and apply new skills/techniques to business needs.
• Strong leading and supervising skills.
• Strong project management skills.
• Strong organization and planning skills.
• Process development, implementation and improvement skills.
• Strong analytical, problem-solving and conceptual skills.
• Ability to analyze data, identify problem areas, make improvement recommendations, and implement approved recommendations.
• Ability to review projects, processes and data to quickly identify problem areas.
• Ability to focus on getting things done.
• Strong teamwork and interpersonal skills.
• Ability to communicate and thrive in a cross-functional environment.
• Demonstrated ability to apply technology solutions to business processes.
• Overall IT industry knowledge.
• Ability to facilitate group interactions that lead to quantifiable outcomes.
• Effective written and verbal communications skills.
• Ability to effectively initiate change and promote innovation.
• Ability to communicate an inspiring vision and core purpose and motivates the work force.
• Ability to anticipate future consequences and trends and create strategies and plans.

Preferred Qualifications

• Seven years of management experience in an information technology development environment.
• A bachelor’s degree or greater from an accredited college or university in computer science or management.
• Experience with Microsoft .NET programming languages.
• Experience with Oracle and/or Microsoft SQL Server.
• Experience managing and influencing vendors and consultants.
• Experience in large scale system implementation.

Job Related Requirements

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes.  Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.
• One of the following conditions must be met:
  1. Five years of management experience directly tied to FLHSMV’s mission, systems, or services.
  2. Five years of management experience in an information technology environment, and
     Five years of practical experience in software development life cycle (SDLC) and methodologies.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.  

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.