BENEFITS ADMINISTRATOR - 72002659

Requisition No: 885100 

Agency: Management Services

Working Title: BENEFITS ADMINISTRATOR - 72002659

 Pay Plan: SES

Position Number: 72002659 

Salary:  $62,386.31 - $68,819.92 

Posting Closing Date: 10/13/2026 

Total Compensation Estimator Tool

Benefits Administrator - SES
Division of Retirement/State & County
State of Florida Department of Management Services
This is an on-site position located in Tallahassee, FL

Position Overview and Responsibilities:
As a Benefits Administrator, supervises a staff which calculates retirement benefits, providing statements of required contributions, and estimates of retirement benefits, plan determinations and adjusting the accounts of members who have been reported erroneously.  Exercises administrative review to assure the accomplishment of the goals and objectives of the section.  Responsible for prioritizing and assigning work, monitoring leave balances, assessing the training needs, monitoring available courses, scheduling training within the budget, and conducting weekly section meetings.  Prepares performance evaluations of the employees of the section.  Counsels with employees and resolves personnel problems as necessary. Develops and utilizes hiring modules to fill vacant positions and supports the Division Affirmative Action Plan by recommending appointments that will achieve the goals. Evaluate qualifications of applicants and recommends the most qualified for appointment.

Exercises independent judgment in resolving questions from staff of benefit eligibility, service credit, determination of benefits, employment after retirement, and other questions concerning the applicability of retirement laws, rules and regulations, and policies of the various retirement systems.  Represents the Division as an expert witness at administrative hearings or any other legal matter.

Formulates and institutes procedures to insure that the staff is accurately determining benefit eligibility and is promptly and accurately calculating the benefits due retirees.  Recommends to the Chief of Retirement Calculations changes in the law and the retirement rules and regulations.

Conducts employee and employer meetings with participating employer and employee groups to discuss and educate on retirement matters. Counsels individual members regarding retirement in person and by telephone.

Composes a variety of complex correspondence, memoranda and other written material dealing with all provisions of the state retirement systems.  Reviews in-house memoranda and publications for accuracy and completeness.

Performs related duties as required.  Must be familiar with and adhere to the provisions of Section 215.422, F.S.

Knowledge, Skills, and Abilities:
Ability to supervise people; determine work priorities, assign work and insure proper completion of work assignments; communicate effectively verbally and in writing; establish and maintain effective working relationships with others; collect, evaluate, analyze and verify data relating to retirement and social security programs; solve problems and make decisions, organize data into logical format; understand and apply applicable rules, regulations, policies and procedures relating to retirement and social security programs; work independently and perform basic arithmetical calculations. Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork.

Minimum Qualifications:
Seven years of professional experience in the areas of insurance, retirement or social security, administration, call center, customer service, fiscal work, statistics and personnel. 
A postsecondary degree may be used as an alternative for years of direct experience. 
Supervisory experience a plus. 

Division of Retirement: Division of Retirement:
The mission of the Division of Retirement (division) is to deliver a high quality, innovative, and cost-effective retirement system. The division currently has 246 full-time retirement staff and manages a FY 2026-27 operating budget of $55,482,958. The division administers the Florida Retirement System (FRS) Pension Plan, currently one of the largest public state retirement systems in the US with more than 1.2 million active, retired, and terminated vested members and $212.6 billion in assets. The division pays out more than $12 billion a year in retiree benefits and maintains the service history, vesting and membership status records, and collects nearly $5.9 billion annually in employer and employee contributions from more than 1,000 employers for all FRS members.

Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Secretary Tom Berger and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our agency recruiter for guidance and answers to questions through the following provided email addresses: 
DMS.Ability@dms.fl.gov
DMS.Veterans@dms.fl.gov.
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. For purposes of requesting reasonable accommodations, as mentioned above, the agency hiring authority is the DMS Human Resources office, which the candidate can reach at (850) 488-2707.
Successful completion of background screening will be required for this position.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.