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Date:  Mar 3, 2023


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 762443 

Agency: Management Services

Working Title: BENEFITS SPECIALIST - 72002829 1

Position Number: 72002829 

Salary:  $32,696.82 

Posting Closing Date: 03/28/2023 

Benefits Specialist

Division of Retirement-Benefit Payments/Survivors

State of Florida Department of Management Services

This position is located in Tallahassee, FL


Our Organization and Mission:

The Department of Management Services (DMS) is a customer-oriented agency responsible for managing the various business and workforce-related functions of state government. Under the direction of Governor Ron DeSantis and DMS’ Executive Leadership Team, the agency oversees the real estate, procurement, human resources, group insurance, retirement, technology, telecommunications, private prisons, fleet, and federal property assistance programs utilized throughout Florida’s state government.  It is against this backdrop that DMS strives to demonstrate its mission, “We serve those who serve Florida.” Under the leadership of DMS Secretary Pedro Allende, DMS’ employees embody four pillars on a daily basis: lead by example, serve with excellence, create efficiencies, and challenge the status quo.


Division of Retirement:

The mission of the Division of Retirement is to deliver a high quality, innovative, and cost-effective retirement system. The division currently has 225 full-time retirement staff and manages a 2022-23 (alternatively, “an”) operating budget of $45.1 million and a non-operating budget of $24.8 billion. The division administers the Florida Retirement System (FRS) Pension Plan, currently the fourth largest state retirement system in the US with more than 2.6 million active, retired, and terminated vested and non-vested members and $181 billion in assets. The division pays out $12.5 billion a year in retiree benefits and maintains the service history, vesting and membership status records, and collects nearly $4.5 billion annually in employer and employee contributions from more than 1,000 employers for all FRS members. 


The Work You Will Do:

As a Benefits Specialist, you will be responsible interpreting and applying applicable laws, rules, and regulations necessary to administer the survivor benefit provisions for FRS benefits. Review and process retirement applications for survivors, beneficiary designation forms, and other documents for survivor benefit accounts.


The Difference You Will Make:

You will assist our retired members with changing beneficiaries and assist the families of deceased members in applying for retirement benefits. This work is critical to ensuring that we are helping our members and their families by upholding DMS’s motto of “We serve those who serve Florida.”


How You Will Grow:

DMS encourages its employees to constantly innovate and seek efficiencies. Our four pillars are expectations for all our workforce, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.


The Benefits of Working for the State of Florida:
State of Florida employees enjoy top-tier benefits offerings including comprehensive health coverage to meet the needs of you and your family while maintaining low deductibles and low monthly out-of-pocket contributions. State employees also enjoy the option of selecting between the FRS Pension Plan and the FRS Investment Plan for retirement.  As an additional benefit, state employment affords you the opportunity to take part in the tuition waiver program within the state university and community college systems.

For a more complete list of benefits, visit

Your Specific Responsibilities:

  • Audit and reconcile retirement data to ensure data integrity and accurately calculate death benefits.  Determine survivor benefits or Health Insurance Subsidy (HIS) eligibility based on analysis of plan membership, beneficiary designations, service credit, and option selection.
  • Provide customer service by phone, email, or personal interviews with families of deceased members, agencies, and attorneys.  Compose complete, accurate, and grammatically correct correspondence, in accordance with applicable laws, rules, and regulations.
  • Complete reports and proof of life projects in a timely manner. Use proof of life project data to verify continued eligibility for benefits. May serve on committees and in workgroups to improve or maintain bureau or division wide administration of the retirement system.
  • Perform other duties as required.


Required Knowledge, Skills, and Abilities:

  • Knowledge of correct spelling, punctuation, and grammar usage.
  • Knowledge of basic mathematical principles.
  • Ability to understand and apply retirement rules, regulations, and policies. 
  • Ability to collect, evaluate, and analyze retirement data. 
  • Ability to write clear and concise correspondence.
  • Ability to verbally communicate relationships with others. 
  • Ability to work independently.
  • Ability to use a personal computer.
  • Ability to navigate the computer network. 
  • Knowledge of word processing.
  • Ability to use various applications.
  • Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork.


Minimum Qualifications:

  • A bachelor's degree from a college or university and 1 year of professional experience in the area of insurance , retirement or social security, administration, call center, customer service, fiscal work, statistics, personnel, or any combination thereof. Professional experience in the areas described or any combination of the above can substitute on a year-for­ year basis for the required college education.


Special Notes:

DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce.  We recognize the extensive training, experience and transferrable skills that veterans and individuals with disabilities bring to the workforce.  Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses.

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

Successful completion of background screening will be required for this position.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee